Steph Day

Universal transmission took very good care of my car and I (a solo female) when other shops wanted to price gouge and take advantage of me. Everyone on the staff is professional, kind, and communicative. They kept me informed of what was happening every step of the way. Got me the best deal, and my car runs great ever since I picked it up.
★★★★★ a day ago

Raymond Zamora

★★★★★ a month ago

Rick Crocker

I had an excellent experience with Universal Transmission in Rio Rancho, NM! From start to finish, Linda, Aubre, and the entire tech team went above and beyond to assist me in procuring an OEM transmission for my 2014 Chevrolet Corvette Z51 through a warranty company. They showed incredible patience, professionalism, and dedication in getting everything sorted out, and they didn’t give up until it was right. I truly appreciate the care and time they took to ensure my car was back on the road in perfect condition. Thank you to everyone at Universal Transmission for your hard work and commitment to customer satisfaction — you guys are amazing!
★★★★★ 2 months ago

Dylan Kester

Great and friendly!
★★★★★ 3 months ago

Marie Smith

Personnel were very friendly and helpful
★★★★★ 5 months ago

Ron H.

★★★★☆ 8 months ago

Shane Garcia

★★★★★ 10 months ago

Crystal Vik

Love Universal Transmission. They go out of their way for you. Got my baby up and going quickly and kept me informed. Definitely recommend
★★★★★ 10 months ago

cheryl malaspina

Do you want the truth about your Transmission - or another ignorant clot trying to sell you on fantasy? The staff at Universal are well trained, understanding and you get an estimate and findings, in writing, at the end of their investigation that will satisfy this old lady or a master degree wheelhead. I think they are a great place to do business with.
★★★★★ 11 months ago

Philip Marshall

Very helpful and knowledgeable stuff. Great experience
★★★★★ 11 months ago

sto10169

★★★★★ 11 months ago

Jakob Rice

★★★★★ a year ago

Austin Giorgetta

Genuine, trustworthy, and knowledgeable.
★★★★★ a year ago

May Rend

Thais place was awesome.. other companies I had called about getting work done on my transmission told me to give these a guys a call. Well, they were right. They checked my truck and everything turned out great.
★★★★★ a year ago

lawrence .montano

This was a great experience, they were fast and friendly. Quality work and Linda was awesome! I would definitely recommend them.
★★★★★ a year ago

Greg Burgess

Very professional, honest and knowledgeable, love how clean there shop is. Which speaks volumes them.
★★★★★ a year ago

Floretta Tortorici

★★★★★ a year ago

Natalia Salinas

Universal Transmission came highly recommended to me and I want to highly recommend them to you (and for good reason)! I bought a 2018 Chevy Malibu almost a year ago. It has given me so many issues since I’ve purchased it and recently started to give me transmission issues. I took it here to get the transmission serviced and was pleasantly surprised with how well the customer service was. Linda at Universal Transmission explained everything to me so I actually understood what was going on with my vehicle as well as what steps were being taken to fix my vehicle. I was very impressed with her knowledge of transmissions and cars in general. The staff and mechanics at Universal Transmission were thorough in the diagnosis of my vehicle. Linda and her team even found other issues with my vehicle. She took initiative to call the Chevrolet dealership and found out that one of the other codes that was popping up fell under a certain recall that was free of charge to fix. She explained once I picked up my vehicle I needed to take it there ASAP to get the open recall completed. The communication between us was excellent and in my opinion, the most important part. Not only did she communicate with me every step of the way, she was very fair in her pricing and cared about my vehicle as if it were her own. I like that. My vehicle was diagnosed and serviced expeditiously. Once my vehicle was returned to me, I took it to Chevrolet and they told me the recall was closed and I would have to pay out of pocket. I was so upset and was forced to call Linda back on a Friday at 5 pm. Without hesitation she sat on the phone with me for nearly 30 MINUTES assisting me with information that Chevrolet couldn’t or maybe didn’t want to do for me. Linda ultimately helped me save money, fix my car, and I am forever grateful. She is absolutely amazing! Thank you Linda and everyone at Universal Transmission for the EXCELLENT CUSTOMER SERVICE!
★★★★★ a year ago