About Business
Residents of Kingsport, TN, Kingsport have long trusted Valvoline Instant Oil Change for their expert Car Repair needs. Whether you need assistance with Oil change service, Auto air conditioning service, Car battery store or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 5.0/5 rating with 2 reviews. Throughout Kingsport, and particularly in Kingsport, TN, Valvoline Instant Oil Change is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Valvoline Instant Oil Change for any Car Repair inquiries or to schedule a visit to their Kingsport, TN facility.
Google Reviews
Mackenzie Phomas
★★★★★
3 weeks ago
They were great & fast. Good sellers too. But I feel like he was honest & did not try to sell me stuff that didn’t really need to be done just to make more money. I did get more work done then I planned on going in but it was work that def needed to be done anyway so I’m not complaining. & the price was not bad for all I had done. I did get a discount applied which helped bring the cost down. Thanks guys for doing a good job.
D
★★★★★
a month ago
First visit. Oil change and coolant flush. Excellent customer service which exceedingly ursurped my expectations. The store manager was exceptionally professional, as well as the technicians. I will definitely return for future car maintenance. I appreciate the fact that these guys didn't try to sell services and auto parts that were unnecessary. These guys got the job done in an extremely professional manner. No run around at all. Well done, Valvoline.
Drea Howman
★
☆☆☆☆
2 weeks ago
After I asked for the crush washer to be changed, per my mechanic, and should come standard in an oil change, because I was told it looks like they reused the old one a few times, they grew very offensive and started nit picking my car. Told me I had lights out of which I did not, told me I had to replace another thing and I had oil leaks everywhere, it was so bad they couldn't even tell where, which I also know is false because I just had an engine rebuild and all the gaskets were replaced. I asked specifically where because I was going to tell my mechanic and then the story changed to..maybe they didn't clean up, and it wasn't really a leak, but never noted any of this on the invoice. The manager was scolding me about how many hours they train and they know what they're doing. I'm sorry you took great offense to a customer asking a question, I won't do it again. And now I'll probably not come back. There's plenty of other oil change places that will happily accept my money and not react this way when a customer is making a valid request.
Erika Myers
★★★★★
2 months ago
Amazing service and even better help. Everything was explained to me in detail very well and able to understand. Along with help with other items that would be needed from an auto store. And tips with pricing as well. I wasn’t even able to get my oil change due to new cap needed, but they topped off my fluids and tire pressure for free. Amazing customer service from Matt and Rachel!
Jess Peacher
★★★★★
2 months ago
These folks are awesome, it’s SO refreshing to get such good customer service these days. Rachel the service manager and her crew (I didn’t catch all their names unfortunately) had me in and out in no time for an oil change and a fog light replacement. Great prices and great people ⭐️⭐️⭐️⭐️⭐️
Michaele Gordon
★★★★★
2 months ago
Comment: I hope I don’t get his name wrong I think his name was Matthew and he is an assistant manger or a manager. It was my first time ever coming by. I get nervous of course when I do Something new. He was awesome and the other people there were good too and friendly! He was very professional and it went fast and smooth as can be. Looking forward to my next oil change!
Hussain Aleid
★★
☆☆☆
a month ago
I brought my own Valvoline Restore & Protect oil for an oil change, since this location didn't carry it. Despite providing the oil myself, they charged me over $50 just for the labor. That felt unfair, especially since another location quoted me $35 for the same. To make it worse, after checking my tire pressure, they didn't put the valve caps back on. For the price and the lack of basic care, I was disappointed and won't be returning
David Parker
★★★★★
a month ago
I have been going to Valvoline for years. They send you coupons to your email. Usually a 20% off. They do a great job. The Kingsport locations are both great 👍
Paul Hutson
★
☆☆☆☆
2 months ago
Called ahead before I took my daughters car here for an oil change. They sent us a $15 off coupon only to get here and wait for service and the coupon does not work. They said there was nothing they could do. So be aware of this scam. Now they have your phone number for marketing purposes and will send you bogus coupons.
Victorya Harrison
★★★★★
2 months ago
It's a new location for me. The Asst Manager Ethan looked for my account and was pretty calm about it when he couldn't find it. He made a new account for me easily. This is a great location. They were quick.
Mary Libby Laney
★★★★★
a month ago
They were very courteous quick offered options on products. Let us know things that needed to be updated soon. Didn't pressure us to buy there products like a lot of places do.
Stefani Northrup
★★★★★
6 months ago
I’ve tried multiple places for car maintenance, and Valvoline has so far been the most comfortable experience. They tell and/or show you everything they’re doing, and are knowledgeable and hospitable. Its comforting knowing you’re able to sit in the car during the experience and not have to wonder and worry if your car is actually being serviced.
Katie Walker
★★★★★
5 months ago
All of the service members were kind and though. They worked quickly and efficiently together to perform the oil change service. They offered items to be replaced and recommended future services. The price and time of service are amazing and my family will visit again for our future needs.
Jesse Hensley
★★★★★
6 months ago
Extremely enjoyable visit today. Just needed a quick oil change. I recently had a headlight bulb that had blown. The Manager Cody was able to troubleshoot and correct a wiring issue. All staff was courteous and professional. I highly reccomend this Valvoline location!
Linda Williford
★★★★★
5 months ago
The entire crew at this location ALWAYS has a smile on their faces.. They work exceptionally well together and you can tell they truly love what they do. I know my car is always safe.
John Adams
★★★★★
6 months ago
I took my mother by here, I wanted to go to make sure no one took advantage of her...these guys were fantastic! They offered her discounts that she didn't even know she was eligible for. Highly recommend to everyone. They did a thorough check throughout, even checked the lights for no extra charge. EXCELLENT EXCELLENT SERVICE!!!
Heather Mcdavid
★★★★★
3 months ago
From the minute we got there all 3 employees Chris, Matt, and Mylo were very helpful, friendly and service was fast. It was our first time there and we will definitely be back.
Jennifer Younger
★★★★★
3 months ago
They do a thorough job, check everything they can, they let you know what your car needs done but doesn't force you to get it done right then and there, and Chris was really friendly as well as the rest of the guys.
Greta Pickering
★★★★★
5 months ago
The team always greets us and takes very good care of us and our car and they are very friendly,curtious and efficient. They listen to our car needs and get us in and out in a timely manner.
Sheanna De Palma
★★★★★
6 months ago
The entire team at this Valvoline was incredibly professional, kind, helpful, and informative. Matthew assisted me when I arrived and throughout the whole service with the rest of the team . I couldn’t be more pleased with the service that I received, thank you to all of you for a great experience and I will Definitely return And recommend to anybody.
