About Business
Valvoline Instant Oil Change brings expert Car Repair solutions to the local community in Asheville, NC, Asheville. From Oil change service, Auto air conditioning service, Car battery store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Asheville, NC appreciate their attention to detail, leading to a consistent 4.1/5 rating from 309 reviewers. By focusing on the specific requirements of the Asheville, NC area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Asheville, NC and beyond.
Google Reviews
Tyler Chrisman
★★★★★
4 months ago
They are nice, told me I don’t have to change my oil every 3k if I use full synthetic I can go 7,500-10,000 miles thanks Tyler’
N Yarb
★★★★★
6 months ago
Today’s experience at Valvoline was a great one! Tyler, the manager, answered all of my questions, was very polite, knowledgeable, friendly, which was refreshing. The employees changing my oil were very quick and efficient.
Ariel A
★★★★★
3 months ago
The girl who helped us (Gale) was extremely thorough, polite, and helpful. We were in and out very quickly and I was able to knock all my vehicle maintenance to-dos off my list.
Maura Clark
★★★★★
3 months ago
The asst manager was polite and friendly, explained everything they were doing. I didn't have to even leave my vehicle! The service was quick and I was on my way within 15 minutes!
Debbie Layne
★★★★★
a month ago
Today's oil change was great - less than 10 minutes. Super friendly people - Jaxson and John. Another positive experience overall!
Sydney Kapsalis
★★★★★
5 months ago
Jay and Jaxson were fantastic and helped me get back on the road safely. I needed a headlight replaced and an oil change. At first we couldn’t find the needed oil filter and they were more than happy to order it same day. It was just in the wrong spot and they got me all set up!
Edward Dillon
★★★★★
3 months ago
I went in for a routine oil change. there was additional work that needed to be done, which cost a lot of money. The staff was very professional, communicated the cost to me before doing anything which I was very grateful for, and found an unrelated safety issue with the car that I am also grateful.
Heather McCurry
★★★★★
6 months ago
The wait was a little longer than normal but that is to be expected when you have some of the best service you can receive. They check and report everything that they find happening under the hood. Ex my battery is charging low and now I can clean the terminals and hopefully get a little more life out of it.
Linds
★
☆☆☆☆
Edited a year ago
LADIES AVOID THIS LOCATION!!! I recently had a frustrating experience at this location while trying to get my car inspected. The manager approached me and immediately stated he would fail my car due to the windshield wipers, claiming they were streaking and potentially dangerous. He laid out 3 options: 1. "Since we already started your inspection, we will have to fail you. You can leave and get new wipers somewhere else but we will have to redo the whole inspection again." 2. "We have wipers for about $27 a piece, they have a warranty, and should last you a couple years." 3. "We have a cheaper option for about $15 a piece, they do not have a warranty, but should last you at least a year." As he waited for me to decide from those options he continued to say how "my wipers were not wiping well and leaving little scratches" and that this "is probably because of all the dust we have had lately" (due to the hurricane) and that even "he has had to change the windshield wipers on his truck 3 times in the past month because of it". As you can guess, I am a female. Imagine him telling a man that he has changed his windshield wipers 3 times in the past month LOLOL. I guess he should have bought the windshield wipers he is selling that last for years... I also do not live in an area affected by the hurricane, therefore no "dust" (which he should have seen when looking at my registration/doing the inspection). I chose the least expensive option just to get through the inspection. However, I took my original wipers home, and I have photos and a video showing they were in perfectly good condition—there was absolutely no reason for them to fail inspection. This felt more like a sales tactic than a genuine safety concern. I’m requesting a refund for the unnecessary wipers I had to buy. This experience has left me feeling deceived and undervalued as a customer. I won’t be returning and cannot recommend this location.
kris leclerc
★★★★★
4 months ago
I always use the sardis road valvoline for oil changes and inspections. The staff is friendly and well trained. Service is always fast and they don't try to pressure us to buy filters or other things.
Susanne Becker Cooper
★★★★★
3 months ago
Have used this Valvoline for over six years. Always welcoming, efficient, they readily answer all questions, no pressure, ex. If they find a dirty filter, they show it to you, answer questions and tell you the cost if you choose to replace it. Friendly, respectful. Highly recommended!
Madi Snowden
★★★★★
5 months ago
I stopped by thus Valvoline location a few days ago. Jay's teams (of which I met Gale, Jaxson, and Matt) were all exceedingly wonderful. Gale was my main attendant and they really walked me through everything with my car while still keeping the visit surprisingly, Super Speedy. Everyone gave me lots of info and educated me about my car in a super comfortable manner. Overall, great team and amazing service. Again, Gale was a delight.
Kattrina Lewandowski
★★★★★
2 months ago
Everyone was very nice and professional. The Manager introduced himself, he was very polite and we had a nice conversation while I was getting my oil changed. I will come back for all of my oil changes at Valvoline and won't be going anywhere else.
Penny Daws
★★★★★
2 weeks ago
Quick, easy, and friendly! Got a very quick and easy oil change at this location. Tyler was very friendly and helpful. Jaxon did a good job also.
Krista Tortora
★★★★★
2 months ago
I was lucky to pull in and see one of the bays open right away. I had a lot of errands to run before Christmas and was grateful to be given such quick service. The young man who greeted me and led my service was extremely helpful, polite, and had a positive energy. All the staff were professional and courteous, and I will definitely return to this Sardis Road location.
Everrett Novak
★★★★★
2 months ago
Jackson and Jay were incredibly helpful with my oil change. The truck was new to me and they helped me complete a state inspection, and replaced my tag light I needed to pass. Those guys at the Valvoline on Sardis Rd in Asheville NC deserve all the praise they can get. They take care of customers beyond expectations!
Jennifer Tyner
★★★★★
2 months ago
Excellent customer service. Technician walked me through everything. Don’t try to oversell me anything. Honest and straightforward. Actually seemed liked he cared. Wonderful service! Shout out to Paxton! I’m from GA and will definitely drive back to Asheville (3 hours) to have service here!
Melinda Childers
★★★★★
2 months ago
Excellent service!!! I had several questions and concerns to ask about my vehicle, they were on top of it. Very acknowledged of their job. Assistant Manager (Jay) was on point... very kind and respectful to customers and employees! Hands on through the whole process, not just with me,but other customers as well. I recommend this place hands down! Thank you for your service!
Corey Pellerin
★★★★★
Edited 3 months ago
I have been consistently impressed by the exceptional service I receive, even when I'm out of town and in need of an oil change. It's truly reassuring to know that the level of service remains consistently high, no matter where I am. The staff is always friendly, greeting me with a warm smile, which makes the entire experience pleasant and stress-free. This unwavering commitment to customer satisfaction is precisely why I continue to choose their services time and again. It's comforting to have a reliable service provider that I can count on, knowing that my needs will always be met with professionalism and a positive attitude. I wholeheartedly recommend them to anyone seeking dependable and friendly service.
Vania
★★★★★
a month ago
Today I went for oil change on my Honda HRV 2019. John was the guy who serviced my car. He was very polite, extremely caring about checking my car. He did charge the oil but he also check the air filter and he should me the condition or it. It was very dirty and time to change it also. So he checked and saw that they had the filter also. So he changed it and I am very happy and thankful, cause if was not him to check and show me. I would not check that, and would have keep breathing the dirty air. This Valvoline location we live it. It’s very close to where we live and also we served my husband cat as well there. I keep recommending to everyone I speak with cause I am really happy from the experience I had. Great please !!! But most of all great people working there. Is always open and the guys are very nice and hardworking. Always great us with a smile and pleasure. We have dealt with most of them and they all are amazing!!!
