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About Business
For professional Car Repair care in Poughkeepsie, NY, Poughkeepsie, look no further than Valvoline Instant Oil Change. Their team excels at delivering top-tier results for Oil change service, Auto air conditioning service, Car battery store and related Car Repair needs. Their customer-centric approach has earned them a 4.2/5 rating based on 385 pieces of feedback. They have become an integral part of the Poughkeepsie, NY community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Poughkeepsie, Valvoline Instant Oil Change is ready to assist with your next project or repair.
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Google Reviews
Katherine Francis
★★★★☆ I had a very good experience! This is a great location. I believe this was my second time getting an oil change at valvoline. The workers were all very helpful and friendly. The reason I left 4 stars and not 5 is, I felt they should have asked me what kind of oil I wanted to have put in my car for my oil change. Maybe it’s my fault, but I didn’t know they would go by what kind I got from them years earlier. Next time I will let them know before. Also, I’m not sure if they usually do, but they didn’t remove the old sticker from my prior oil change and put a new sticker from them onto my windshield. I also didn’t receive a receipt but that wasn’t a big deal since I got an email with what I paid and everything. It was excellent service though and I appreciate being able to get a quick oil change and the coupons they give.
damian lasher
★★★★☆ The guys/girls there are great. They funnel everyone in efficiently and the customer service is always excellent. They give me suggested maintenance when I come and are quick to perform when I agree to additional services. the prices are fair and the speed is always great. Great team
Patricia Mathis
★☆☆☆☆ Warning! My experience with Valvoline Poughkeepsie NY Friday. - oil change. Saturday - car starts to spit and sputter Sunday - car completely loses power, misfirings, dying I called Valvoline, Assistant Manager comes to my location, purchases a styrofoam cooler, jacks up my car and drains at least 3 quarts of black oil out. Advises that most likely they did not drain the old oil out and just added the new oil on top of old. After this I take car to repair shop Diagnosis - spark plugs are saturated with oil, many codes on registering on meter, low pressure I continue to call Valvoline and create a case, District Manager comes out to repair shop and is very cocky and insists that it is no fault of a valvoline. The manager and assistant manager pretty much admit that it occurs and they probably did not drain out the old oil. The District Manager says it could have many scenarios. In the long run Valvoline did not drain out my old oil and added new oil to the old. My car had about 10 quarts of oil in it and started to cease my engine. I would not go to this business. They do very low quality unprofessional work. Save yourself the expense and abuse.
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