About Business
For professional Car Repair care in Poughkeepsie, NY, Poughkeepsie, look no further than Valvoline Instant Oil Change. Their team excels at delivering top-tier results for Oil change service, Auto air conditioning service, Car battery store and related Car Repair needs. Their customer-centric approach has earned them a 4.2/5 rating based on 385 pieces of feedback. They have become an integral part of the Poughkeepsie, NY community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Poughkeepsie, Valvoline Instant Oil Change is ready to assist with your next project or repair.
Google Reviews
Mike Burdge
★★★★★
11 months ago
These guys are great!! Everyone was extremely professional, friendly and informative. Ended up getting more work done than expected because issues were brought to my attention in a clear and understandable way, and the extra time it would take to complete was explained. Really great service!!! A++++++
Dawn Velapoldi
★★★★★
2 months ago
this one is better then Newburgh friendly service and don't try to push product on you that you don't need
Susan Cockburn
★★★★★
a month ago
Expedient, communicative, polite service. Their knowledge and enthusiasm was welcoming.
Ted Brooks
★★★★★
10 months ago
I am high satisfied with this experience because the customer service was very excellent. The mechanics were polite and greeted me promptly. Assessed the needs of my car without pressuring services. I felt well taken care of and will return here for future services.
Jorge Castro
★★★★
☆
a month ago
Overall a good experience. My only concern was that a driver who arrived after me was serviced first.
Miguelina Orozco
★★★★
☆
a year ago
My regular mechanic couldn't get me in for an oil change, and I remembered that I had taken my car to this Valvoline location years ago...and loved it. I'm happy to say, their service is still great! Wait time was minimal and everyone is professional , efficient and pleasant there. Tipping is cash only, so please be mindful of this.
Contact - ProPulsion Equine PEMF LLC
★★★★★
2 months ago
Ron was wonderful. Respectful, polite, courteous, efficient, and honest. Great experience.
Nancy HarringtonPearce
★★★★★
5 months ago
Had my oil changed. It was very efficient. Going to get my tires rotated. Love this place!
Marisa Paynter
★★★★★
7 months ago
This place is great! I came in to get an oil change and went into the lobby as I’ve never been here before and wasn’t sure what to do. The young man told me to pull around the back and that I will be called into the garage. I was called in within 10 and out of there within 30, quick, efficient, and friendly service!
Brian
★★★★
☆
a month ago
Good place to change your oil. Staff are excellent in service. I will come back
Thomas Talaska
★★★★★
a month ago
The employees were friendly and not pushy. The whole experience was pleasant and over before you knew it. Will go back again.
jipu begum
★★★★★
2 months ago
Jonathan and Ron were quick and efficient and completed the task within 15 minutes. Extremely friendly! Will be back.
Sepia Prince (A. Caleb)
★★★★★
2 months ago
It's always a thorough experience when visiting the 657 Dutchess Turnpike Valvoline location. The staff is always helpful, care for all customer's safety, understanding of my vehicle's history, and swift with their service.
Crystal Wayman
★
☆☆☆☆
a month ago
You guys definitely need to change your slogan! Sitting in the parking lot with a line of traffic, 15 minutes now and it doesn't look like anyone is in a hurry at all here. First time getting an oil change here and definitely the last.
Sandra Rose
★★★★★
a month ago
Valvoline has always been a dependable resource for a quick oil change. I have a mechanic who does oil changes, but I rarely go to him because its hard scheduling an appointment. The quick service has been a life saver in a pinch.
James Fleishman
★★★★★
3 months ago
Very satisfied with the service. Even with a little line it felt like a quick in and out. If you work in any kind of public service, don’t miss the 20% discount.
carlos sosa
★★★★★
Edited a month ago
The best oil change ever, the guys were very pleasant and helpful. It felt like NASCAR from the point of them guiding me in to the point were I left I had a wonderful experience and it’s important to let people know what a quick wonderful and pleasant experience I had. I will be back and keep coming back, best best best service ever!
Patricia Mathis
★
☆☆☆☆
3 weeks ago
Warning! My experience with Valvoline Poughkeepsie NY Friday. - oil change. Saturday - car starts to spit and sputter Sunday - car completely loses power, misfirings, dying I called Valvoline, Assistant Manager comes to my location, purchases a styrofoam cooler, jacks up my car and drains at least 3 quarts of black oil out. Advises that most likely they did not drain the old oil out and just added the new oil on top of old. After this I take car to repair shop Diagnosis - spark plugs are saturated with oil, many codes on registering on meter, low pressure I continue to call Valvoline and create a case, District Manager comes out to repair shop and is very cocky and insists that it is no fault of a valvoline. The manager and assistant manager pretty much admit that it occurs and they probably did not drain out the old oil. The District Manager says it could have many scenarios. In the long run Valvoline did not drain out my old oil and added new oil to the old. My car had about 10 quarts of oil in it and started to cease my engine. I would not go to this business. They do very low quality unprofessional work. Save yourself the expense and abuse.
damian lasher
★★★★
☆
a month ago
The guys/girls there are great. They funnel everyone in efficiently and the customer service is always excellent. They give me suggested maintenance when I come and are quick to perform when I agree to additional services. the prices are fair and the speed is always great. Great team
Katherine Francis
★★★★
☆
2 months ago
I had a very good experience! This is a great location. I believe this was my second time getting an oil change at valvoline. The workers were all very helpful and friendly. The reason I left 4 stars and not 5 is, I felt they should have asked me what kind of oil I wanted to have put in my car for my oil change. Maybe it’s my fault, but I didn’t know they would go by what kind I got from them years earlier. Next time I will let them know before. Also, I’m not sure if they usually do, but they didn’t remove the old sticker from my prior oil change and put a new sticker from them onto my windshield. I also didn’t receive a receipt but that wasn’t a big deal since I got an email with what I paid and everything. It was excellent service though and I appreciate being able to get a quick oil change and the coupons they give.
