Van Go Auto Glass, Inc.

Brandon Troupe

★★★★★

a month ago

The only prior experience I have with glass replacement is with Safelite. But if you're like me and you hate giving money to any nationwide corporation and prefer spending your money with smaller local options, Van Go is an easy 5 star. I filled out the quote request on their website and got a response back within 30 minutes. The out of pocket was easily affordable ($340), but my insurance ded. was still a little cheaper so we went that route. All I had to do was file a glass claim with my insurance (I did it through their app) and then selected Van Go Auto Glass as my installer. My insurance sent Van Go the claim information and then I scheduled my glass replacement. The whole process from submitting my request with Van Go to scheduling an installation date took maybe 1.5 hours and it was all over emails and apps :P So if you're a Millennial and hate talking to anyone on the phone, this was easy as heck. My installer, Brad, texted me the day before and confirmed a 2 hour appointment window. He called me the day of to let me know when he was on his way. He arrived within the expected appointment window and was even finished before the end of the appointment window. It probably took less than 45 minutes from when he arrived to when he was finished. Brad was very friendly and professional, and was very clear with the post-install instructions. I'm definitely super happy with my new windshield and will absolutely choose Van Go again for my next window replacement. Cause let's be honest, I feel like we need new windshields every couple years in CO.

Carly Boisen

★★★★★

a month ago

After a golf ball shattered my rear window, I had called many local auto glass shops in the area with no response. Van Go answered right away, gave me a quote, and got me in that same day. Their team was incredibly kind, professional, and easy to work with. I truly appreciated their quick turnaround and excellent service. I’ll absolutely be recommending them to anyone in need of auto glass repair!

Justin Roush

★★★★★

a month ago

I am a personal and commercial insurance agent and have been using and referring my clients to Van Go Auto Glass for years. I trust Tim and his team to always do the right thing for the customer. They hold themselves to a high standard. Their lobby is clean and welcoming. Service with a smile and wonderful people. I highly recommend Van Go Auto Glass for any replacement or repair of your windshield.

Doctor Bo

★★★★★

5 months ago

Happened to be walking my dog and saw their van in my neighborhood. Asked if they could address two chips I had on my windshield and they did it incredibly quickly and thoroughly. Along with from the convenience of their offering, they provided exceptional service. My neighbor was also thrilled with their service.

Ethan Ford

★★★★★

a month ago

We happened upon these guys by accident. I needed a second opinion on some windsheild chips. When we got there they we so nice and welcoming to us. Tim looked at the chips in our windshield [that we were told couldn't be fixed] and said sure we can. He got us right in and filled up for us. I would recommend Tim and his business to anyone. I even took cards to hand out. Good honest Christian man and company. Trust me people they are so worth your business!!!!!!

Angela Renfro

★★★★★

a month ago

Tim made my glass replacement super easy! He got on a 3-way call with my insurance, set everything up, and within 24 hours guys were at the house with a new windshield. The installers were very professional (dressed nice and NO SMOKING) which elevated my experience. I will be using them from now on!

Scott Kegerreis

★★★★★

a month ago

Tim and the team at Van Go are incredible. They go way above and beyond the communication and care that you receive from the big corporations. They use high grade materials and I have never had an issue after the glass has been installed. They can do OEM or other, they can do chip repair, and only sell you what you need. Highly recommend Van Go Auto Glass as a local and trusted resource.

Kipp Kramer

★★★★★

a month ago

Van Go was such a great experience. They offered me the option of bringing my car in to get the window fixed or they would come to me and I could have it fixed at my house. They were professional, fast, and super-friendly. I highly recommend them.

Alex Edge

★☆☆☆☆

2 months ago

I hired them to replace the windshield on my 2022 Honda HR-V, which requires ADAS (Advanced Driver-Assistance Systems) calibration after windshield replacement. According to their own shop documentation, my vehicle passed the pre-scan before service but failed the post-scan after the new windshield was installed. This clearly indicates the ADAS issue occurred during their work. In addition to the ADAS failure, their technicians damaged the interior of my vehicle. Both A-pillar interior trims were cut, and black sealant was left on the interior headliner. When I brought these issues to the owner’s attention, he initially stated he would “take care of it” and cover all associated costs, which led us to take the vehicle to a Honda dealership for proper diagnosis and repair. Based on this assurance, the vehicle remained at the dealer for nearly two weeks. During that time, we paid $250 out of pocket for the dealer diagnosis. The diagnosis revealed that the ADAS camera needs to be replaced at an estimated cost of approximately $2,500. Despite the owner’s initial commitment, he later reversed his position, refused to reimburse the $250 diagnostic fee, and stated that we would need to go through our own insurance instead. After this dispute, one of the company’s employees contacted me on my personal phone, from his personal phone, after business hours, without my consent. The tone of the call was intimidating and threatening, which was completely inappropriate and escalated an already serious situation. My vehicle’s safety system was damaged, the interior was physically damaged, the vehicle was tied up at the dealership for nearly two weeks, and the company ultimately refused to take responsibility for the costs after initially agreeing to do so. The unprofessional and intimidating follow-up contact only compounded the issue. I cannot recommend Van Go Auto Glass, especially for newer vehicles that require precise ADAS calibration and care.

Lance Landscaping LLC

★★★★★

a month ago

We've been using Van Go for the last few years and they are amazing. They are always on time and have competitive pricing. We recommend Tim and his crew for any auto glass service you might need.

Dylan Bain

★★★★★

a month ago

This is the best auto glass repair company I have every worked with and I have worked with A LOT! Tim is honest, kind, and takes pride in his work. I would recommend him without hesitation knowing that the person I sent his way would be well taken care of.

Real Sprague

★★★★★

a month ago

​Brad from Van Gogh Glass is awesome. He checked my windshield and was honest enough to tell me it didn't need a repair. Super straightforward and extremely professional. It’s great to find a business with this much integrity!

Holly Ogden-Boyd

★★★★★

3 months ago

I had called around to several companies. I got prices up to 600 bucks for passenger front window. I can't afford that so i kept submitting request for quotes. I submitted a request for quote. I got 202 and I jumped on it. Amanda S. with scheduling was great to work with even responded on weekends and answers quickly. We got me scheduled pretty quickly. Jason S. was very polite and adorable personality. He called when he was on his way and when the job was finished. answered questions. I will be using them again.

Jesse Blum

★★★★★

2 years ago

My first time using Van Go Auto Glass will not be my last. Tim and his staff are polite, professional and provide excellent customer service. After inquiring I got a call back from Van Go very quickly as in the same day. I scheduled an appointment for the following week and coordinating with Van Go and insurance was easy. The installer was on time (was given the option of a morning or afternoon time slot). The removal of my old windshield and new one was simple and all debris was vacuumed and cleaned before the job was finished. The whole process was easy and Van Go is a company I'll definitely refer and use again. They have integrity and do the job correctly.

Lora Oliver

★★★★★

a month ago

Cannot recommend Tim and the Van Go team enough. Responsive, knowledgeable, helpful (will get on the call with insurance), and honest. I wouldn’t get my windshield replaced anywhere else in the Denver Metro!

lisaratts

★★★★★

4 months ago

Shout out to Brad at Van GO Auto Glass who came by and fixed our passenger side window!! Kind, Knowledgeable, Professional, fast service!! SO glad we went with Van Go! Amanda who took my call was awesome amazing/thorough/detailed to get precise information to get the right window to fit the car!! Hightly recommend

Juliana

★★★★★

a year ago

Got a chip in my window from a rock and have to pay out of pocket. Safelite quoted me $170 to fill the chip. Crazy! Went with Van Go Auto Glass. They were able to come to my house same day and fill the glass no problem for $75. I would recommend them to anyone. Quick service and great communication. Before and after photos below