About Business
Vandergriff Acura Service brings expert Car Repair solutions to the local community in Arlington, TX, Arlington. From Auto repair shop, Auto electrical service, Auto tune up service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Arlington, TX appreciate their attention to detail, leading to a consistent 4.3/5 rating from 45 reviewers. By focusing on the specific requirements of the Arlington, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Arlington, TX and beyond.
Google Reviews
ColMustard 1820
★★★★★
2 months ago
Big thank you to Coby for helping me out with getting my car serviced. I came in nervous expecting the worst and left with a sense of safety. He was very knowledgeable and helpful. He explained what my car needed it and why it was needed
Dru
★★★★★
3 months ago
I stopped by to get my tires checked out and oil changed… they were super busy but an advisor by the name Coby Nguyen made me a priority and got me taken care of in no time! If you’re looking for great service and someone who it’s knowledgable in all things repairs… he’s your guy.
James Harold
★★★★★
3 months ago
Coby was hands-down the best to work. I came in for an oil change and he spotted a few minor things to repair. He recommended the most cost-effective solutions, which really helped me out and he was extremely knowledgeable.
Sunstone maintenance
★★★★★
3 months ago
Excellent experience with Lino. He was friendly, honest, and extremely helpful from start to finish. Everything was done smoothly and professionally, and I felt confident leaving my car in his hands. Definitely recommend his service
Kristina Moreno
★★★★★
2 months ago
I'm reaching 60k on my MDX and my service advisor, Coby went over all of the things my car would need soon. I didn't feel pressured and I appreciated the education as well as the price list so I was aware of the costs. I really appreciate the transparency!
Gustavo Rebolledo
★★★★★
3 months ago
Excellent service! Lino helped me and was extremely attentive. He guided me through everything my car needed and made the whole process easy. I 100% recommend him, truly outstanding customer service!
Angelica Castro
★★★★★
3 months ago
I recently visited Vandergriff Acura and had the pleasure of working with Coby, and I couldn’t be happier with the service. From the moment I walked in, he was friendly, professional, and genuinely helpful. He took the time to answer all of my questions and never once made me feel rushed or pressured. Thank you, Coby, for making this such a positive experience!
TOLLIVER TONYA
★★★★★
9 months ago
Good evening ! Thank you so much Cameron Hosch - I really appreciate the personal touch. Everything with my recent service visit (05-24) went smoothly, and I left feeling confident that my vehicle was well taken care of. I could tell you genuinely care about your clients, and that level of attention doesn’t go unnoticed. I am definitely happy with the positive experience. Thanks again for your help, and I’ll see you next time my vehicle is due for service! Kindest regards Tonya Tolliver
Alexandra Bass
★★★★★
3 months ago
Lino has been the most helpful service writer I've ever had help me! He explained all my services i needed in a way that was easy to understand, and I feel like I have the knowledge necessary to make decisions for my car. I will be back and I will always ask for LINO!
Savannah Rodriguez
★★★★★
3 months ago
Coby was extremely helpful with everything I needed to have and know for my visit! He’s such an easy person to talk to and was able to explain everything in great detail to my family and I! I couldn’t have asked for a better experience with Coby’s help!
Carlos Ramos
★★★★★
5 months ago
The price was great and the service was amazing I really loved And this guy was the best he help me with everything
Gustavo Rebolledo
★★★★★
3 months ago
Lino made the whole process easy and stress-free. From the moment he helped me, I could tell he takes pride in his work. He was clear, respectful, and went the extra mile to make sure everything was right with my car. Service like this is hard to find, highly recommend
Ashley Duncan
★★★★★
3 months ago
I brought my vehicle in last week for service, and was treated wonderfully. Lino was my service Advisor, he was very helpful and informative. He answered all my questions about what was being done to my car. He explained the price breakdowns very well, I knew exactly what I was paying for. I will definitely be coming back and working with Lino again!
Siara Sampson
★★★★★
3 months ago
Had an awesome experience at Vandergriff Acura thanks to Coby! He was super friendly, easy to talk to, and actually took the time to explain everything without making it confusing. He kept me updated and didn’t try to push anything extra. Overall, just really good vibes and great service. I’ll definitely be coming back!
Reyna Montiel
★★★★★
2 months ago
Great experience with Coby at vandergriff Acura. He made the process easy and stress-free from the moment I arrived. I really appreciated his honesty and professionalism. Highly recommend asking for Coby if you’re bringing your car in for service!
TBK
★★★★★
3 weeks ago
kyle is my service advisor. he is professional and very thorough. he follows up promptly to ensure you are informed on the progress. he reviewed performed work and tech’s recommendations in detail.
Adriano Giasolli
★★★★★
3 months ago
My experience was smooth and surprisingly enjoyable. I was helped by Coby Nguyen. He was extremely knowledgeable and informed me Throughout every step. I was surprised there wasn’t any push for upsell Truly felt like they were taking care of one of their own. This is the best experience I’ve had would highly recommend definitely my go to for anything else in the future. If you end up, heading here, I recommend asking for Coby Nguyen!
Arthuro Varona
★★★★★
3 months ago
We recently purchased an RDX and have had an excellent experience working with Ulises at Vandergriff Acura. Even though he’s only been there about four months, you would never know it, he’s extremely knowledgeable, professional, and on top of everything. Ulises has been helping us throughout the entire process and has always been responsive, clear, and honest. He takes the time to explain things, follows up when he says he will, and genuinely makes you feel taken care of. If you’re looking for a service advisor who actually cares and makes the experience smooth and stress-free, ask for Ulises. Acura is lucky to have him.
Moises Nunez
★★★★★
3 months ago
I had an excellent experience working with Ulises in the Acura service department. He was professional, knowledgeable, and very communicative throughout the entire process. Ulises took the time to clearly explain the recommended services, kept me updated on the status of my vehicle, and made sure everything was handled efficiently. His customer service was outstanding, and he made the overall experience smooth and stress-free. I truly appreciate his honesty and attention to detail. I would highly recommend asking for Ulises if you’re bringing your vehicle in for service
Jessica Milleson
★
☆☆☆☆
4 months ago
This was by far the most crooked dealership I have ever dealt with, l I was told to bring my vehicle in for trade and promised an amount for the vehicle because I had already done a Kelley Blue Book on it and had another dealership ready to give me what I was asking. When I arrived and got the price from them they low-balled me and I told them I wasted my time coming up there I have somebody that will give me my asking price. The vehicle I traded in only had 9,000 miles it was a 2022 Mustang GT and in excellent condition. After test-driving the first vehicle which had something wrong with the transmission I refused to purchase that one and found another. After test driving the secondary vehicle, I concluded that that was the one that I would like to trade for, but it had not been detailed or cleaned or serviced. After having to go through an extensive process of feeling like they were trying to get over on me not only for low-balling my price and me having to argue over getting a good deal on my trade in, I then had the experience of them trying to talk me into purchasing a $3,000 add-on package that I was not given any specific details what it entailed but was told that I had to purchase it. I knew this was a lie and after asking for a detailed breakdown and unable to receive what services exactly they are trying to charge me $3,000 for, I refused to pay this price and was told that regardless if I refuse to pay it or not they would do it anyways meaning they would service the vehicle, etcetera. I told the dealership that regardless what they do they are required by law to do a used car inspection and service the vehicle before it leaves their lot..... I was also not notified that the key to the vehicle was only a single key, but not only that it was not a GMC key that was meant to go to the vehicle that I was purchasing, so the key had to be placed in a pocket in the middle console just to operate the vehicle... I was also told that they would not have the vehicle ready the day that I first came and that I could come back in 2 days to pick up the vehicle and it would be serviced and detailed, however upon calling the dealership and arriving 2 Days Later, it appeared that nothing had been serviced or detailed at all and I had to wait hours. Even after hours of wait the vehicle still was not detailed properly stickers from previous owner was still stuck to the glass on the front windshield and crumbs and stuff in the carpet as well. I also noticed that I had no sticker in the windshield for a next Oil Change or the mileage within which I should take it for my next Oil Change. I looked at the fluids under the hood and they had not even been topped off. I did call the dealership and ask for a service report for a used car inspection and never received anything.... I then took the vehicle to my local GMC dealership and was told that they did not know how they were even getting that vehicle to start with the key they had provided to me so I had to purchase a new key that accurately works with the vehicle.Within the first week of owning the vehicle I also noticed that my temperature gauge and AC would stop working and the local dealership here told me I needed a new thermostat and that the struts also needed to be replaced, they knew I had just recently purchased this gmc acadia from Vandergriff Acura and told me that they should have fixed all of these issues before selling it to me.... also the finance dept was sketchy as well considering that originally they came back to me with a 7.99% interest rate and tried to sell me an extended warranty, after refusing the extended warranty multiple times I was then told that my interest rate could be brought down to 6.5% and that I could get a extended warranty on the major mechanical issues with the vehicle for one year for considerably less than what I was originally told about or offered.... and the mustang gt that I traded in was never even put on their website to be purchased, however its not in their lot anymore.
