Veenstra's Garage

davidb3762

★☆☆☆☆

3 months ago

Called to get a quote for some work and they wouldn't said I had to come in and do another inspection to know if the work needed to be done... That wasn't the question though... Already knew the work needed to be done, just wanted the cost for various services. Seems fishy and like a racket... they just wanted to pocket extra fees when not needed... Will take my business elsewhere.

Lawrence Ricchio

★★★★★

4 months ago

Great service. Very reasonable pricing. I’ve never had to bring my Jeep back after they have repaired or serviced it. My Jeep was done when promised.

Jim Regnerus

★★★★★

7 months ago

720 miles from home on a croaking hot day and my van kept chewing up serpentine belts. First small shop I stopped at was closed as he goes boating on Fridays. Second shop only worked on select vehicles and wasn't interested in mine. Used my last bit of spark to limp into Veenstra's. What a blessing! They are good Samaritans who did everything in their power to get me traveling again. Super honest, knowledgeable and friendly. I'd almost say they made the breakdown enjoyable. Good folks!

Tim Bradt

★★★★★

9 months ago

Shopping for a used car, especially from a private seller, is a lot of work, especially if you want a professional mechanic to check it out first. Veenstra's saved me by fitting me in for a pre-purchase inspection the same day I called. I greatly appreciated Mike going out of his way to do that so I could buy with confidence and not risk the seller moving on since he had other prospective buyers. What a relief. Veenstra's checked it out, reviewed the findings with me that it was a solid car but need some maintenance done, so I was able to finalize the purchase. A great experience. I highly recommend Veenstra's.

Camryn Bowman

★★★★★

2 months ago

Great customer service and service overall! Very informative and helpful. I will be going back for any other car needs and I would recommend anyone to go here!

Kameron Haley

★★★★★

8 months ago

Great customer service and quality car service. Took my car here for a few things. I didn’t know what the problem was, just that there was one. They made a VERY detailed invoice when I picked up. They called me and updated me on what work they were doing, price, etc. The work I had done only took a few days. They also gave me a list of things that they noticed needed some attention. They gave me the option whether to move forward with those things. Again, very good customer service, quality work done on my vehicle, and reasonably priced. Summary of services I had done: control arm and tie rod replacement, alignment, lung nut replacement, tire rotation, and regular check of tire pressure and fluid levels. HIGHLY recommend!!

Laura Marcus

★★★★★

10 months ago

I had a great experience here with my Chevy Volt (a plug-in hybrid). The team was prompt and offered solutions to my car's issue without being pushy. They clearly explained what needed to be fixed and the repair seems to have fixed the problem for me. Pricing was clearly explained and fair. I would definitely recommend the team here!

katelyn templer

★★★★★

a year ago

Veenstra's was amazing! I brought my car in because it was the closest shop to where it broke down, but I am so glad fate had me bring it to Veenstra's. They were so kind and communicative throughout the entire process. This was the best experience I've had with any auto shop, and they were able to get my transmission rebuilt in only a week, where other places quoted us over a month. I'd recommend them to anyone!

R.M. S.

★★☆☆☆

2 months ago

I don't know how well of a job they do, must be good, because it took forever to get a quote and when I did it was almost triple of what my other quotes were.

Michelle Boerman

★★★★★

a year ago

I cannot say enough good things about this business. I had a unique situation that other garages could not figure out. The guy's at Veenstra's were able to do the job and at an extremely reasonable price. Thank you Mike and the mechanics, you made my day! Highly recommend Veenstra's!

Sal Moreno

★★★★★

6 years ago

I have been coming to Veenstra's for a couple of years now and they have seen me through 3 different cars. They put up with my anxious car questions and frequent calls of "my car doesn't feel right". I use my Napa Easy Pay credit card here and it helps make large repairs more manageable. They are flexible, honest and do their best and are honest if they don't know the answer.

Nenno

★★★★★

11 months ago

Veenstra's has also been a straight shooter with me. Never any hidden charges always a fair price, and very very fast. Excellent work too, never had to go back afterwards with any issues. I can't recommend them enough.

Peter Assaly

★★★★★

a year ago

My first experience with Veenstra Garage was a 4 wheel alignment on my Lexus RX. Very thoroughly performed and the folks couldn't be more pleasant to work with. Every aspect of this was exceptional and I highly recommend this 3rd generation, Grand Rapids company. Thank you Mike!

Rahul Eapen

★★★★★

11 months ago

Visited Veenstra’s about a month ago most recently. Both - the Ada and Fulton locations provide excellent service, are honest and your car will be in great hands. Highly recommend!

Dana Kroll

★★★★★

10 months ago

Love this garage. They are fast, dependable, and just normal folks not trying to rip anyone off. They do great work for a fair price and make it easy to understand what needs repair, regardless of how mechanical you may (or may not) be!

Sheri Bigelow

★★★★★

a month ago

Everyone at Veenstra's is top shelf. So kind and take the time to explain everything.

Jalonn Gates-Utter

★★★★★

a year ago

After many years of taking family vehicles to a corporate service/repair company, I decided to give a family-owned business a try. Veenstra’s Garage was top notch. Friendly, knowledgeable and priced competitively. I will likely be back.