About Business
For professional Car Repair care in Brockton, MA, Brockton, look no further than VIP Tires & Service. Their team excels at delivering top-tier results for Auto repair shop, Brake shop, Car repair and maintenance service and related Car Repair needs. Their customer-centric approach has earned them a 5.0/5 rating based on 189 pieces of feedback. They have become an integral part of the Brockton, MA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Brockton, VIP Tires & Service is ready to assist with your next project or repair.
Google Reviews
Kayla Horton
★★★★★
3 weeks ago
I had a great experience at this tire shop! The team was incredibly fast, friendly, and efficient from start to finish. They got me in and out quicker than I expected, and everyone was professional and welcoming. It’s not always easy to find a place that values your time and still delivers quality service, but they definitely do. I highly recommend them if you’re looking for reliable and hassle-free tire service!
Erika Mercado
★★★★★
3 months ago
I experienced phenomenal service from Eunice. This amazing employee was practically running the entire shop on her own. She’s efficient, professional, and truly knows what she’s doing when it comes to customer service. The service I received was outstanding. I will definitely return to VIP Tires all thanks to her. She absolutely deserves recognition, a promotion, and applause for the incredible work she does. If you go to VIP Tires, ask for Eunice. You’ll leave a satisfied customer just like me!
Maritza Lagos
★
☆☆☆☆
a month ago
I went to get my horn fixed along with tire balance per the suggestion of a friend. When the mechanic returned my car some of the diagnostic codes/lights were on. I was told the codes would go away once I drive. The next day the codes were still there so I went back. The front desk apologized and said it would be fixed. A few hours later, I recieved a call stating all the lights were gone. When I went to pick up my car, the tire light was still on. I informed the front desk and he said the tire light was on when I initially arrived which was a lie. Why would you call me earlier saying all the lights were gone? The front desk person then said he has a video. I told him to show me and what a coincidence he didn't have the video. I was very nice and understanding. I understand that people make mistakes but to lie straight to my face is unacceptable.
Eliane Pontes
★★★★★
4 months ago
100/10 I recommend coming here! The young gentleman at the front desk was professional, friendly, polite, and incredibly helpful from the moment I walked in. They inspected my car at no charge and gave me an honest and straightforward answer to the major issues my car has. John was especially outstanding, knowledgeable, honest, and clearly experienced. He took the time to explain everything and I could tell he genuinely cared about my safety and best interest. The rest of the staff were all experienced and professional! I’m truly grateful for their help today and how well they treated me. I’ll definitely be coming back for any future services once I get a new car. I had a great experience and highly recommend this place!
Ty Sealy
★★★★★
a month ago
My first time there, I bought 4 tires. I then made two trips to Toronto Canada in November and they performed very well, as it snowed on both trips. The tires performed extremely well on both trips. This week stopped in, as I was in the area to ask a question,. The question was answered, by the prompt service provided by VIP techs. I have no complaints,on both visits.
Ellibeth BC
★★★★★
a year ago
I needed my car checked and I inquired about filter replacement. Gary the district manager initially assisted and showed me where the engine air filter was located. I had to leave so he made an appointment for the next day. I was assisted by Eunice and Rich. Both very helpful kind attentive. They both took the time to explain the process and all other upkeep that needed to be done. The filter was replaced I got my tires rotated maintenance check and an alignment done. I also appreciated the electronic update as well. The coffee was a lovely touch to the clean and comfortable ambiance. The employees seem like they get along well with each other. I was looking for a new trustworthy establishment and I think I found it. Thanks Guys.
Luis Lopez
★★★★★
a month ago
"I had a fantastic experience here getting two of my tires replaced. A huge shout-out to Eunice, who was incredibly friendly and professional from the moment I walked in—she made the whole process seamless. I was bracing for a long wait, but the team was impressively quick and efficient, getting me back on the road much sooner than expected. It’s rare to find a shop that balances such genuine customer service with a fast turnaround. Highly recommend asking for Eunice if you want to be well taken care of!"
Iajaya Riche
★★★★★
3 months ago
Amazing service! Eunice was welcoming from the minute I walked in, and the whole team was fast, honest, and professional. They even walked me through my car’s issue so I fully understood. Highly recommend — this shop is 10/10!
Mary Ann Warren
★★★★★
3 months ago
Friendly staff who greeted you when you came in. Staffs knowledge of tires, treads, pricing, etc was refreshing. Atmosphere was clean, welcoming and relaxing with light refreshments. Large open windows to the bay areas so you can see the work on your vehicle in progress. I highly recommend VIP Tires and Service.
Al Presutti
★★★★★
a year ago
I came in to the Westgate location needing 4 tires and an oil change. Joe was the Rep who helped me & was outstanding. Greeted me immediately, educated me on what was needed and helped me get everything I needed. Service was honest, quick & affordable. The location was pristine, both the office and the garage. The employees told me how much they loved working for the Company & what great ownership they have. The Company recently reduced their weekend hours, at the request of the employees, so they could have more time with their families. I had 5 star service & honestly won’t be going anywhere else from now on. I’d be 100% confident recommending them to anyone I know. Wishing Joe and the Company nothing but the best!
Charnelle Oates
★★★★★
a month ago
Eunice and 1 other female staff were having inappropriate unprofessional conversations on the floor. Eunice answered her cell phone on speaker phone and could hear conversation about stool..yes poop! The other two listened and added to unprofessionalism with other conversations about personal life. Micheal was great and customer service was on point per usual. I was supposed to purchase tires and wheel alignment but I had to get out of there because their unprofessional conversations annoyed the hell out of me! I did let Micheal know about my concerns! Thank you bless weekend! Charnelle
Carolyn
★★★★★
4 months ago
I was in much need of tires. My other brand kept wearing out that i bought from another tire shop. Called and told Jim what I needed. He suggested COOPER, so made an appt. Its been 2 yrs and tires look unused. People I dealt with were very pleasent and job was done in a super fast time. I highly recommend Brittain Tire to everyone.
Gingie Hughes
★★★★★
3 months ago
John & Eunice are great at VIP in Brockton. A wonderful representation of a professionalism. With the utmost courteousness toward the customer. It was a pleasant experience visiting VIP in Brockton by the mall. So glad to have one in that location!
Sue Reichenberg
★★★★★
5 months ago
I was about to get on the highway when I saw the low pressure light. Stopped and found a nail. Found VIP, thankfully open on Sunday. They found a second nail. The tire could not be repaired. Had to buy all 4. Not a surprise. The man who assisted knew his business, and answered all my questions. Very happy with this business.
Xamian Gist
★★★★★
a year ago
I had a great experience at the Brockton location. Eunice was very nice and friendly, she offered me a donut on my way out. The service was quick and efficient. My tire was completely shredded, I towed my car there and I was in and out in about an hour. I would definitely recommend VIP and will continue to go back for my tire needs.
Ozzy Moore
★★★★★
4 months ago
Excellent service. I stopped by due to a nail in the tire on a Sunday. It took them an hour to patch abd finish up the job. Great communication, very helpful staff.
Tiago P
★★★★★
a year ago
Had a flat on my truck and I called VIP as it was Sunday and it was only tire shop I could see that was open on a Sunday and I spoke to Eunice who was fantastic over the phone and in person. I brought my tire in and they had it fixed in no time while I waited in their nice clean waiting area. Staff was working hard but yet never lowered their standards when attending to me or other customers. Super clean garage bays as well which makes me feel better about my car being taken care of. Will be coming here for tire and oil changes from now on.
Scott
★★★★★
4 months ago
Got a good deal for the jeep buy 4 got 5th free. The staff are nice helpful and do a great job. Would be a customer again.
Marion Charette
★★★★★
Edited 2 months ago
All the employees I had contact with did a great job. I was impressed with the service and my car was ready sooner than expected. I would gladly go there again.
Sonia Rodrigues
★★★★★
Edited 4 months ago
I visited VIP to address a low tire pressure issue and discovered that I had two nails in my new tire. Time was of the essence, and I’m incredibly grateful to Eunice, Ollie, and Junior for their quick and efficient service. They ensured I was in and out in no time. Highly recommend the Brockton, MA location
