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About Business
For professional Car Repair care in Visalia, CA, Visalia, look no further than Visalia Ford Service. Their team excels at delivering top-tier results for Auto repair shop, Car repair and maintenance service and related Car Repair needs. Their customer-centric approach has earned them a 3.7/5 rating based on 9 pieces of feedback. They have become an integral part of the Visalia, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Visalia, Visalia Ford Service is ready to assist with your next project or repair.
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Google Reviews
Kiryssa Braden
I have nothing but great things to say about Visalia Fords Service Center. They tell me exactly what I need done to my vehicle and they dont treat me differently for simply being a woman. My service agent Ricardo is absolutely amazing and he goes above and beyond to take good care of both of my vehicles. If you want quality service take your vehicle to Visalia Ford.
Nicholas Johnston
I don’t normally write reviews for businesses just doing their job, but my experience with the service department at Visalia Ford deserves special mention. While on vacation from Southern California, the transmission in my F-250 failed, leaving me stranded and in a tough spot. From the moment I walked in, Luis (Service Manager) and Michael went above and beyond to help me out. Things took a turn for the worse when the replacement transmission from Ford turned out to be faulty—something completely outside of their control. Instead of passing the buck or leaving me hanging, these guys stepped up, took ownership of the situation, and worked tirelessly to get it resolved. What really stood out to me was how much they cared about getting me back on the road. They kept me informed every step of the way, made me feel like a priority, and showed a level of customer service that’s rare these days. It wasn’t their problem to fix, but they made it their mission to make things right. Thank you, Luis and Michael, for your professionalism, dedication, and genuine care. You turned what could have been a nightmare vacation into a reminder that there are still businesses out there that put their customers first. If you’re in the Visalia area and need service, I can’t recommend Visalia Ford’s service department enough. These guys truly set the standard.
Wash & Fold Laundry Co. Pickup & Delivery
I don’t write a lot of reviews, but I feel compelled to call out great customer service when I see it. I had a couple of recalls on my 2015 Ford Transit Connect, and honestly, I would’ve taken care of it much sooner if I’d known how easy the team at Visalia Ford was going to make it. I never expected this level of service from a dealership—especially on a recall, where they’re not even making money—but they really went above and beyond. A special shout-out to Henry who helped me through the whole thing. He was professional, friendly, and kept me updated every step of the way. They picked up my vehicle from my house, got the repairs done in just half a day, and delivered it back to me—all with text updates throughout so I was never left wondering. That’s how it should be done. Great job, Visalia Ford!
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