About Business
The Auto Shop is a leading Car Repair specialist serving the Visalia, CA, Visalia area. They provide a wide variety of solutions, including Auto repair shop, Brake shop, Diagnostic center, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 186 verified reviews, their reputation precedes them. As a locally-owned business in Visalia, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Visalia, CA.
Google Reviews
Robert
★★★★★
a month ago
These folks are great the team is very considerate they actually listen to their customers the work they do is outstanding to my wife's truck in and they had it done within a day and they actually called for updates and if we need anything else for the truck honest. And very caring. Would recommend to anyone who wants there job done right the first time.
Erica Schmidt
★★★★★
3 months ago
These guys are the best. Friendly, communicative, professional and knowledgeable. They’ve taken care of multiple car issues for me and I won’t be going anywhere else. Highly recommend.
Joseph Durante
★★★★★
9 months ago
I would highly recommend Jesse and his mechanics for all of your classic car needs. I have a 1963 Corvette that Jesse and his mechanics have worked on a couple of times for a gas tank replacement, carburetor resetting, gauge cluster install, radiator flush, and ignition safety switch replacement which they did an excellent job. Thank you for your dedication to the craft.
Latoya Green
★★★★★
4 months ago
The Auto Shop was a great experience. I came in with a check engine light and the were able to diagnose and fix it in a day. Very honest and fair people.
Marina Solis
★★★★★
10 months ago
My car overheated & I had no idea what to do. I drove it to an auto shop down the street from this shop & he turned me away before I can even explain my situation. I pulled up the this shop & Jesse listened so well to what I was saying about my situation even though I had no clue about vehicles or car parts. He offer to keep it for me knowing I had no appointment & would be able to squeeze it in to work on it when he got the chance. The fact that he took the time to even listen to what I had to say before pushing me away is what made me feel I had already made the right choice. He contacted me as soon as he figured out the problem & worked out a way of getting the part I needed for my car. He kept in contact with me every step of the way & made sure all the right choices were being made. I will tell every single person I know about this shop & how Jesse is an amazing Business owner & has an amazing business. And the lady in the front desk is super awesome too. Thank you for everything you did! Anyone who comes here will not regret it!
Judy Dutton
★★★★★
3 years ago
This was our first visit to The Auto Shop. Upon arrival we were warmly greeted by Lori in the front office. She is kind, efficient and very thorough. We asked for a routine service and oil change. I have had some issues with my Buick for the past couple of years. Two different service agencies have taken care of my car and found nothing. Within a short time, we were contacted via email and text that two issues were detected. We were sent an estimate detailing the repairs to review. We authorized the repairs. My car is in perfect repair. We will continue to use THE AUTO SHOP for both our vehicles in the future. In a day that service is not what it used to be, The Auto Shop is unmatched. Thank you! Judy D.
Kelly Espinoza
★★★★★
4 years ago
Highly recommended. Very honest and reliable auto shop. They fixed both my wife’s and my front headlights at a fair price, substantially lower than other quotes we received. Lori, Jim and Terri were amazing and so nice. I usually don’t leave reviews but service like this deserves to be recognized. We will definitely go back for any future service or repair needs. There’s a reason they have been in business for 30+ years.
Lori Rosko
★★★★★
3 years ago
We had an issue with our coolant system. Auto Shop did a great job keeping us informed on when they could get to a diagnostic test and then an estimate on how soon they could get it repaired. We had to have our car towed due to a huge coolant leak, AAA came out to tow it, and I wasn’t even sure where to go. My mom recommended Auto Shop as she has taken her cars there for years. I didn’t even think to call first, AAA just showed up with my car. Many thanks to Auto Shop for helping me out as they were in fact quite busy. Very good people, and excellent communication!
Gary Powers
★★★★★
5 years ago
I've taken my cars here several times and have always been very pleased with the service. Great people to deal with. I love the fact they keep me informed of the status of the repairs via texting! It's not always convenient to have a phone conversation while I'm in my office with others around. One more thing - today I picked up my car and the bill was $200 cheaper than what they had quoted. One of the items they thought needed to be replaced didn't need to be replaced after all..... now that's rare these days! I like working with honest people.
John Field
★★★★★
a year ago
Jesse and his team recently completed a headlight assembly replacement and a windshield reservoir replacement on my Honda pilot. Communication was great and all work was completed as detailed. Thanks for the quality, professionalism, communication.
Nathan Heldt
★★★★★
3 years ago
I was very impressed with their approach to a brake problem that turned out to be fairly complex. Some trial and error was involved in determining what was wrong, and they were very good about controlling cost. They went out of their way to acquire affordable parts, and I’m fairly sure some of the time spent troubleshooting was not billed for. The repair required several unexpected delays, and they did their best to keep me updated and minimize the inconvenience. Additionally they addressed an issue that came up with the idle while the repair was being performed. Car has been running great for 2 months since the repair now
Bertha Florez
★★★★★
4 years ago
Lori was super nice and was able to get my car sooner. She was able to shuttle me back to work on time and even pick me up if I needed a ride. I was kept.in contact thru out the day on my vehicle. This is the most honest and best experience I have with my vehicle. I will definitely keep taking my car and recommend them! Thank you again for your prompt and honest service.
Linda Querry
★★★★★
4 years ago
This is my second time to use the Auto Shop for repairs/maintenance on my car. They handle things in a friendly, professional way and get it done fast! Jim and Lori are both very personal in taking care of my vehicle. Will text me during the process with updates. I HIGHLY recommend The Auto Shop to ANYONE! Great place to do business.
Michelle
★★★★★
4 years ago
I am new to the area and hoped to find a decent place for vehicle maintenance and repairs. The Auto Shop had great reviews and their service matched the wonderful things that past/current clients had to say. Lori was very knowledgeable and kept great communication which helped to put me at ease knowing that my car was in good hands.
Patrick Moxley
★★★★★
3 years ago
I’ve been going to the Auto Shop for about 5 years now. I always take my vehicles to them. They do great work at a fair price and I know I can trust Jim and his mechanics to give me their honest estimate for repairs that need to be done. I am very satisfied with the Auto Shop and Lori is a sweetheart and very professional…
Kim Cerveny
★★★★★
3 years ago
Great place to take your car for repairs!! They are friendly, honest and reasonably priced. They keep in communication with you and even offer rides if you need one. Jim is always pleasant and Lori is a delight. I won’t take my car to anyone else.
Debi Callahan
★★★★★
Edited 4 years ago
I have been taking my vehicles to this shop for years! I truly trust them, very honest and reliable! They always go out of their way to help. You can stay to wait for your service or they will shuttle you to where you need to go. Great service I highly recommend The Auto Shop.
Tom Hintz
★★★★★
Edited 3 years ago
Mileage service interval done in one day At the Auto Shop, every item done in half the time and much less expensive than the dealer. High confidence in their team as my truck is never sitting on the side of the road because something was not serviced in time or spotted for needing attention! Runs like a brand new truck! They care about the customer by doing excellent work.
Janet Borrego
★★★★★
4 years ago
Jim and his staff are honest, reliable, and perform quality repairs. They do their best to do everything in a timely manner so you’re not without your car for a long time. Their prices are fair and I would recommend them to anyone needing a mechanic. Thanks for being a great business!
K Rodriguez
★★★★★
a year ago
The service manager provided superb service and detailed the nature of the vehicles problems. They knew exactly what to do. They even worked with my warranty company which we really appreciated! They are busy and an appointment is needed but I can see why.
