Volkswagen Man

Andrew Tretter

★★★★★

2 years ago

Brought my Jetta in that had a coolant leak and the staff was incredibly kind and knowledgeable. Scheduled an appointment and they got it done same day when I dropped it off. Fair and honest people, would definitely recommended them to anyone needing something done to their VW.

TIM

★★★★★

Edited 5 years ago

*Review update: I have now been to the Volkswagen man a few more times (since my last review of them) with my Audi A4, and they are consistently the best Volks/Audi guy in the area, they stand behind their work. I had a wheel job done and then when I had a problem taking a lug nut off, I called to make an app, And they said just bring it right in and they took care of it and then refused to charge me. A good mechanic is worth his shops weight in gold! And this place is the best. It’s a great family shop with great customer service, that will go above and beyond to help you out. HONEST and HIGHLY Recommended!

Michelle Harrington

★★★★★

a year ago

My 19 year old college student took her Volkswagen Jetta to Taylor on 6/8/24, I’m about 200 miles away… I’m SO THANKFUL she took her car here on her own just to check an oil problem.. turns out she had some serious issues we didn’t know about and was an accident waiting to happen! She had brakes rotors new tires and major oil problem they took care of in one day ! Experience, thoughtful , and Totally took care of her… we will never go to anyone else again. HUGE THANK YOU for taking care of my baby you guys❤️❤️

Eric Schmid

★★★★★

3 years ago

I cannot express how awesome this auto shop is. After having an unexpected loss of compression in my engine, they helped with a full engine replacement -- they are the most timely, transparent, and cost efficient auto shop I have ever experienced. What could have been a complete nightmare ended up being a manageable project. They even went the extra mile and did miscellaneous repairs and replacements throughout the car. I would never bring my VW anywhere else, and you shouldn't either!

Maura Watson-Rocha

★★★★★

3 years ago

I have never left a Google review before, but I’m leaving one for the VW Man team because they are outstanding. This father-daughter run shop is incredibly knowledgeable. They explain patiently and thoroughly to non car savvy folks like me. They do thorough and detailed check-ups with every oil change, allowing customers to predict and plan ahead for major repairs or replacements. And, their work is timely and lasting. Thank you Taylor & team!

Harry Misselbrook

★★★★★

a year ago

Can’t rate the team here highly enough. Took my A4 here as it had an issue. Needed a new timing chain and everyone was awesome. Explained the cost, kept me updated when it was going to take a little longer than normal so they could get it just right. There was an odd vibration afterwards which turned out to be normal for a while after the timing chain but they checked it out thoroughly to make sure it wasn’t anything else. Will be the only place I take the A4 now!

Bryan Maher

★★★★★

Edited a year ago

These Guys are awesome … they’re in my opinion, honest, fair, and trustworthy. Their work is solid, I leave with confidence whenever they service or repair my car. If you’re a VW owner I’d highly recommend them. .

Andrew Schneider

★★★★★

10 months ago

Great experience, always nice to go in for work and getting service rather than getting sold. The staff is very pleasant, knowledgeable and happy to answer any questions you have. I would recommend this shop and plan to use them again in the future!

Julia Hogan

★★★★★

a year ago

I have never had a bad experience coming here. everyone that works here is knowledgable, friendly, and thoughtful! I had a major repair done at this shop after getting quoted a pretty steep price by the VW dealership, the folks at VW Man saved me. I always know whats going on with my car, pricing is reasonable, and everything is explained clearly. The front desk team makes my day every time, I couldn't be more thankful for this shop <3 I recommend this shop to anyone that loves their VW!!

Lizzie Tredinnick

★★★★★

a year ago

First ever car owner, went in to get a coolant top up because it was low. They both topped me up and gave me the better part of a gallon to go, all for free! Will definitely be coming back to them for regular maintenance.

ginger soso

★★★★★

9 months ago

Great experience! It’s intimidating going to a new mechanic as young woman but I’m glad I trusted a recommendation and went to Volkswagen man, they’re upfront, professional and don’t price gouge. I’ll definitely be back.

Miggy B Original. Young. Gent

★★★★★

a year ago

Anything volkswagen! Great experience bringing my vehicle here to fix a brake light issue. Very professional no gimmicks no wasted time. I left a note on the vehicle explaining my issue and some of the symptoms they were able to get my vehicle road ready same day. Thanks for excellent service will be returning!

гриша гришин

★★★★★

a year ago

I've been servicing my VW with them for three years now, and Taylor and her team have always been extremely prompt, incredibly knowledgeable, and exceptionally professional. I only wish I had found them earlier when I had my other VWs, but I still feel blessed to be their customer.

Jessica T

★★★★★

8 months ago

I brought in my 25 year old cabrio after the engine killed a couple times. They did a thorough exam on it and I felt good about the work. I also feel like this is the exact car a mechanic could have dug and found a lot wrong with it just to bring up the bill but they didn’t. They promptly addressed why I brought it in and gave me assurance it was safe to drive. Definitely will come back and have already recommended it to other VW owners.

Emily Noel

★★★★★

3 months ago

Very honest, helpful and fair. Lots of women mechanics here too! Highly recommend going here over the dealer.

Mel Bergin-Stack

★★★★★

a month ago

This place is my absolute godsend and the ONLY shop I will take my car to in the Twin Cities! The folks here are true angels and there have been multiple times that they have laughed/been shocked at the greedy quotes I have received from out of town shops just trying to make a buck off of me when in a crunch. Not only are the people here great, but so are the prices and quick service! Will be a lifelong customer!

Sheryl

★★★★★

5 months ago

I am thrilled to have found this shop and recommend 100%! They diagnosed and repaired the issues causing the check engine light of my '17 Golf Alltrack to randomly appear for various amounts of time. These issues also caused the cruise control to frequently fail. Taylor and the rest of the team are friendly and extremely knowledgeable, and my gut sense is that they are trustworthy people. I will never return to Westside VW's service department, where after two years and three attempts to diagnose these problems ($140 computer scan each time), their only ideas were to top off the oil and replace a broken tail light.