Conveniently located in Panama City, FL, Volkswagen of Panama City Service Center has established a strong presence in the Car Repair market. They have specialized expertise in Car repair and maintenance service, Auto air conditioning service, Auto electrical service, making them a top-choice Car Repair specialist in Panama City. Backed by 21 satisfied customers, they currently hold a prestigious 4.4/5 star status on our platform. They take pride in serving the diverse needs of Panama City, FL residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Volkswagen of Panama City Service Center is the go-to destination for quality and service in Panama City, FL.
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Awesome staff that truly cares their customers and their customers safety!
Eric Connor
★★★★★
3 years ago
No pressure sales team. They did a great job. If you're looking to buy, Check out their inventory. They will earn your business.
Caleb
★★★★★
3 years ago
Thanks to Mark's attention to detail and great personality, I'll be coming back to this VW service center while I'm stationed here.
Joanna Souser
★☆☆☆☆
4 years ago
Sold my VW not because I didn't love the car, I did, but every time I brought it in the problem was worse or a new one started coincidently after servicing. I have a Rav4 now and servicing is easy.
BH24
★★★★★
2 years ago
Matt and Mark in the service department make it so easy to get my car back in shape. Comfortable, clean atmosphere. Thanks y'all!
Sabrina Mirville
★★★★★
4 years ago
I drive 2 hours from Tallahassee just to make it to this location. The ppl here are great. Mark Stragg is the best in the service department. I would rather drive all this way for great service and personality. They get the work done. Now it has its down of waiting for your vehicle and not having loaner vehicles but again the service is wonderful.
Brandy Johnson
★★★★★
2 years ago
I want to give a big shout out to Mark and Michelle. My car broke down while on a weekend trip from Ohio and my car broke down. The rental car company was closed so they gave me a loaner for the weekend and on Monday got me a rental. They had no budget left to get me a rental but knew I had to get home. They were so kind and accommodating even when I was not so nice and putting my frustration on them. The kept me apprised along the way and fingers crossed my car gets delivered to me today or tomorrow.
Stephen Johnson
★☆☆☆☆
a year ago
4/4 Because of my (Kayla Johnson) review, we were told today that their hands were tied. The local dealership cannot purchase the car back or replace it because their superiors or owner won’t allow them? The GM has offered to help with insurance. For 10 months now we’ve been paying for a car we can’t drive, yet my frustration seems so incomprehensible. On Thursday March 28, VW of Panama City called me, Kayla Johnson, and asked me where I would like my car towed. I asked if the car was fixed, and the gentleman said no. He said they worked on it the past couple of weekends and could not fix it, and to take it up with my insurance company. Mind you, they have had our atlas in the shop since June of 2023. Also, our insurance company denied the claim because there is no damage, only mechanical issues. The gentleman also told me to bring their loaner back, that it needed to be recycled. He said I had until the following day to do so. Again we have a bumper to bumper warranty, and a letter from the general manager stating he planned on buying the car back. This is just my personal experience with VW
Casey Nixon
★★★★★
6 months ago
All around excellent experience! We decided to drive 2 hrs from Southeast Alabama to Panama City because of the horrible service experience we had with our local VW dealer. When you call and book your service appointment, you will be routed through a call center in Texas. The call center was friendly, but gave us a time estimate for the service that was unrealistic. VWof PC was able to get us in within a few days, which was the quickest appointment we could get of any local Volkswagen dealer. Royce, the service advisor, called us to explain that the service would take longer than we anticipated and that we would need to leave our vehicle overnight. From our initial appointment through the end of our service, Royce or Matt called us several times over the several days to keep us informed of the progress and let us know when our car would be ready. Communication was excellent, the work was done timely, and professionally, and everybody we encountered was friendly and helpful. I cannot say enough about Volkswagen of Panama City,. We also own several Audis and have mostly dealt with Audi dealers across the eastern United States… The level of service here easily compares or beats our experience with Audi. Very impressed with the service department. They do not have loaner cars available at this particular dealer, so plan accordingly.
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★☆☆☆☆ 
