Volkswagen of Waco

Rating: 4.5 / 5 (1646 Reviews)

Volkswagen of Waco is a Car Repair located in Volkswagen of Waco, 2301 W Loop 340, Waco, TX 76712

You can reach Volkswagen of Waco through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

  • Monday: Open (9 AM–8 PM)
  • Tuesday: Open (9 AM–8 PM)
  • Wednesday: Open (9 AM–8 PM)
  • Thursday: Open (9 AM–8 PM)
  • Friday: Open (9 AM–8 PM)
  • Saturday: Open (9 AM–7 PM)
  • Sunday: Closed

Reviews

Paige Corley

Paige Corley

Two times when I’ve needed a new battery for my car key and when I was concerned about my breaks making a grinding sound, they’ve been great to work with! When I called about my brakes, Art said it’s most likely normal since I’ve never had a Volkswagen, but said I could bring it in to have it looked at just to be sure. He listened as a described the issue I was having, and I never felt rushed while I was talking to him. When I got to the service department he was quick to look at the brakes and assure me everything was fine. Thank you all for great customer service!
a day ago
Tammy Burnett

Tammy Burnett

It was okay. My first time there for an 8am oil change. I got there 15 minutes early and the gate was locked. So several people were waiting. Then Tiffany shows up about 8 o’clock and, she’s shaking her head and then opens the gate like maybe she’s upset with something. So then everybody goes in and parks, and I decide to sit in my car and give her a little time to get situated. When I went in, I let her know that I had recently bought the car and I had an 8 o’clock appointment for an oil change. She seemed to be in a better mood and got my car situated and showed me the waiting area. They do have a vw shop to purchase items like cups and t-shirts. I did purchase one of each. There was a stain on the cup and it was the last one. Tiffany was very nice and gave me a discount that she didn’t have to do. So in all, the service is great. After leaving, I noticed I could not use my cruise control. Apparently it got turned off and now, I guess I’ll have to read the manual to get it back on again. But, yes, I love my Atlas Crossover Sport and will definitely be back.
a day ago
Mickey Oberlender

Mickey Oberlender

Customer service was great. As always. I literally drive an hour and 12 minutes to come to this Volkswagen dealership. It cost nothing to be nice.
2 days ago
Baxter Mundy

Baxter Mundy

Arturo at Waco VW assisted us in every way on our recent service visit. We were meet with respect as he tried to answer all our questions or consulted with the mechanic if needed. Good experience with the service department although prices were a little high, but expected at a dealership
2 days ago
Stephanie Mitchell

Stephanie Mitchell

Everyone at the service area was very helpful. They did a great job. They took care of everything that needed to done on my car. I always have a great experience at the dealership.
3 days ago
Shelly Gray

Shelly Gray

I have been very satisfied dealing with Volkswagon of Waco. They have all been really nice and helpful!
4 days ago
Christian Coronado

Christian Coronado

Great service
4 days ago
Michelle Weber

Michelle Weber

18 month old battery bit the dust, but they replaced it at no charge and were able to work my car in without an appointment.
5 days ago
Debo Strasser

Debo Strasser

If you need a car go see Corey, works quick and does his best to find you something you will be happy in! -Holli
5 days ago
Denzy

Denzy

Arturo was great. Helpful and kind...all greatly appreciated when people are often stressed about vehicle issues. Arturo and his team had me worry free. I appreciate it the service team at Volkswagen of Waco.
6 days ago
JongHyun Kang

JongHyun Kang

RELIABLE.
6 days ago
Justin Frizzy

Justin Frizzy

Polite staff that took the time to address every concern. Top notch service with excellent attention to detail.
a week ago
Shawna Martin

Shawna Martin

Professional service.
a week ago
Tracy Nevels

Tracy Nevels

Good experience! Friendly staff👍
a week ago
Carol Minor

Carol Minor

Thank You Tiffany for your sweet, warm, friendly, cheerful professionalism. I really enjoyed working with you. The Service Department at VW is really "AMAZING". Thanks Again CR
a week ago
terrycece Harris

terrycece Harris

Always super nice. Quick CS.
a week ago
Angela Gloff

Angela Gloff

a week ago
Dorian D (Spinger1986)

Dorian D (Spinger1986)

a week ago
NobodyReally

NobodyReally

arturo was very patient with me and helped me understand everything also recommended me with service he thought was best and let me chooze bery simple and eazy
a week ago
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