Walmart Auto Care Centers

Nohora Navarro Chang

★★★★★

a year ago

They took amazing care of my car and they were so fast too! I needed a tire replaced and they estimated an hour and a half, it ended up being just an hour. I initially went to one location and they didn’t have the tire in stock and the guy working was so thorough with explaining everything to me and I ended up finding the location that had the tire in stock. It ended up being $188 which was better than the $344 another tire place estimated!!

Diane Taylor

★☆☆☆☆

10 months ago

Do NOT order your tires online and go here. These clowns took 1.5 hours to put my online PURCHASED tire onto a rim - it was sooo confusing for them. And I was the only one waiting. Also, it didn't say online they won't put a single tire on your SUV, so I had to drive home on a spare and my husband replaced it after I paid for "installation". Go to Les Schwab or Costco. This place is a joke.

Brogan Anthony

★☆☆☆☆

a year ago

Had an appointment for 4. Drive all the way from horseshoe bend so a good 40 minutes each way. Showed up and they said it would be in shortly, we then walked around Walmart for an hour expecting it to be done shortly since we were just doing an oil change. A hour and 15 minutes later we walk back over to see the progress and the car didn’t even move from its spot. What’s the point of an appointment if they aren’t ready to get you in? Ended up just going to a different place. Spend the extra money and go to Valvoline or Take 5 or something like this. Not worth it to save a few pennys.

Lynn Kramer

★★★☆☆

a year ago

Came in for tires. They broke off one of the lug bolts that keep the tire on. The did not make it right. Sent me on my way to another shop to fix it. Didn't offer to reimburse me. They changed my oil and air cleaner but use oil other than what I specified. I asked for Mobile 1 and they put in Valvoline, which is inferior.

Amy Sisneros

★★★☆☆

2 years ago

They changed my battery. I left and a bunch of warning lights were on. My throttle was not working and I nearly got in accident driving back home and returning there. I went back and was told it was not likely it was the battery. However after one technician looked up my lights he noted he could reset them and did so. This worked but my check engine light is still to be resolved. I was later informed by my father that this is normal and should be reset by the technician.

An Antoshkin

★☆☆☆☆

2 years ago

They don't keep proper stock of inventory and prices, this was the third Walmart auto I visited and after being told to go here because they have my tire in stock I drove all the way across town to this specific Walmart to be told they were actually out of stock of the tire I needed that was on sale, but they did try selling me the exact same tire without the sale price as apparently those aren't out of stock. I'm not sure how a tire can be in stock just not for the price actually advertised. Either honor the sale price advertised that got me to come to Walmart in the first place or update your inventory. You can't waste peoples time being told to go store to store just to find out they were being misled each time.

Caitlynne Burton

★☆☆☆☆

2 years ago

Went in to just switch a single tire onto a rim. We were quoted an hour to an hour and a half, it instead took almost 2 and a half hours. As we were waiting we saw 4 guys standing around and talking. There was maybe one other customer that we saw the whole time we were there. After about 2 hours we asked, and they said oh yeah we will jump on that right now. When they could have had it done sooner. There was nobody ahead of us. It was extremely frustrating to see them standing around and talking when we could have been in and out much faster. The most upsetting was when they said I'll start working on it right now it will only take 15 minutes. There was absolutely no reason for it to take 2 and a half hours.

Cavan Gates

★☆☆☆☆

2 years ago

The oil change service here is so terrible. The last 2 times I've come here, there was only a car or two ahead of me and it took over 2 hours for an oil change. At one point on my most recent visit, my car was the only car being "worked on". While checking at the window I saw 5 employees standing either on their phones or just talking, while my car sat with the hood open. Don't waste your time here. It's worth the extra money to go somewhere else where they can get you in and out, like Einstein or Oil Can Henry's.

Ryan N

★☆☆☆☆

2 years ago

Big waste of time trying to get tires installed. After a long wait they said they wouldn’t do the job because one of the struts was stripped but I have never been refused service anywhere else. Walmart is also a supporter of the World Economic Forum so I will be doing my best to boycott them.

Joleen Swan

★☆☆☆☆

4 years ago

Horrible, it took two days for someone to answer the phone. When I finally spoke to someone they couldn't answer any questions for me, they were rude, their attitude was like I was wasting their time. I had to schedule an appointment for anyone to answer any questions and then they couldn't even get me on the schedule for 3 days. I asked to be sent an appointment reminder and she laughed at me and said no. The day of my appointment I called to confirm my appointment and no one answered. I called 20 times that day and the phone just rang and rang. NOT PROFESSIONALS. Do not take your car here! I ended up going to Firestone where the service was incredible, the best in the valley 🙌

John Dzwilewski

★★★★★

6 months ago

Great job in repairing damaged vehicle lights at a fantastic price.

Adam Fisher

★☆☆☆☆

2 years ago

I went to the walmart on overland for an oil change and they said they were lacking staff. I called over to the meridian walmart to get in. The lady, Pam,said come on over. I drove over to meridian. I got to the customer service station and Pam turned me away. I asked why and she said they were fully booked. She should have told me before i left the other walmart. Terrible customer service. I wont be back to this location.

PS

★★☆☆☆

2 years ago

So sad, I like to support Walmart for many reasons but as a serious Google reviewer I must give the tire department a low score. People are very nice but so understaffed that they can't give the customer what they need. This is on the store manager.

Light Mama

★★★★★

6 years ago

I had a very poor experience at another Walmart auto center months back. So I was reluctant to take my car to ANY Walmart after. Well, I'm happy to say this was a great visit! They actually listened and followed through on concerns with my car. The employee was very pleasant to work with. Thank you, I will return to this particular auto center again.

Robin G

★☆☆☆☆

4 years ago

Have been trying to get in contact with someone in their car care center for over half an hour and each time I call I get hung up on before I can talk to anyone or they just let it ring. Tried calling the actual store to see if they could get me someone in car center and still same issue. Apparently Walmart doesn't answer calls at all anymore was planning on getting a new battery installed in my car and purchasing it from them but apparently for car care I will be better off with a company that actually answers the phone to talk to customers. Disappointed and a waste of time trying to get anything done through Walmart. Customer care and service is not a priority here I guess.

Patrick VanNoy

★★☆☆☆

3 years ago

Need to higher more people and more experienced people. Walmart has to start offering an actual competitive amount for pay in order to achieve that. The manager broke one of my valve stems. They did a repair however, my rim is permanently damaged and will not function as it should.

Rachel James

★★☆☆☆

3 years ago

Their oil changes are wonderful however dealing with Kevin is absolutely awful every time! His attitude just sucks no matter when you come in. He always seems bothered and treats you with very little respect. Going to have to stop coming. Wish it was a bad day but Kevin just has a bad attitude all around.