Walmart Auto Care Centers

Burak Kakillioglu

★★★★★

7 years ago

Excellent service, excellent guys! You don't feel being ripped off at this store. They do not play some tricks to get more from you. Everything is clear, no hidden anything, comparibly lower prices for nice service and expertise. I would not consider and trust other mechanics if something can be done here. Keep up with the good work!

Izabella Wagner

★☆☆☆☆

5 years ago

Horrible!! They told me I had to make an appointment to get the tires put on. they told me I couldn't make the appointment until the tires came in from walmart.com and I should make sure that they really came in because a lot of times they tell people they're in but they're not. I had to call three times before somebody could find my tires and I even called walmart.com who just offered me a refund. finally had an assistant manager find the tires but I had to call that back the next day to make an appointment call back the next day to make an appointment and the guy told me you don't need an appointment the same guy who told me I didn't need an appointment for two tires I understand being short staffed but the service was horrible I expect more from Walmart

D P

★☆☆☆☆

3 years ago

Had to wait for an hour and a half as my car sat in the parking lot with new tires installed. Why? Couldn't say; dude working the counter is incompetent? Lack of communication? Don't know.

Christopher Barth

★★★☆☆

7 years ago

Rudest most uninterested staff you could ask for, but they fit us in at the last minute to get new tires installed. I don't blame them for being rude after watching some of the customers they had to deal with. Don't waste everyone's time thinking you can barter pricing at Walmart tire counter-just pay and go, people!

elena collier

★☆☆☆☆

8 years ago

I will never ever go back again. In fact, I will never enter a wal mart store again. They could not find the tires that were ordered. I called to check on status later on and I was either on hold or got hung up on three or four times. Absolutely bad customer service. So unorganized and chaotic. Negative experience for me.

Moon Lee

★☆☆☆☆

3 years ago

This auto care center is very horrible. I bought a set of snow tires last year. When I went back to put my regular tires, they said my tires were completely worn out, so I bought a new set of seasonal tires. They installed them and put my Walmart brand snow tires in plastic bags. Then, this year, I went to change the tires back to the snow tires. One of the tires was found demanged on the side. Walmart is saying it it not their fault. OMG, what they are saying is that the tire in the original plastic bag miraculously got damaged while it was sitting in my garage. Also, no video is available to verify it since it happened last July. This is absurd!

Thomas Barnes

★☆☆☆☆

8 years ago

Don't go here even if the service is cheap, you're taking a huge risk. I never leave these types of reviews but hopefully this saves someone else from a similar situation. I had an issue during a tire change where they somehow punctured my oil pan. I had to get it towed to a shop that could actually fix this and it cost around 400 dollars. While I was waiting for the tow truck, I spoke with one of the supervisors in the auto area and he informed me they are insured by a company called "CMI" and basically told me "good luck" getting any results with them. He wasn't joking. I emailed this company for months and never received a reply (10+ emails). Every day, I would call and it would ring to the voicemail. Shortly after, I received something by mail telling me if I didn't claim the issue within the month they would be dropping the claim. The one time I was actually able to speak to an operator, I explained the situation and they hung up on me (I'm very friendly and would never act like a jerk to anyone on the phone). I would highly recommend supporting local business and not Wal-Mart who is clearly just trying to cut costs as demonstrated with this horrible insurance company they use.

Almira Husejnovic

★☆☆☆☆

11 years ago

They are terrible. I called today to get an oil change. They were nice and said yes come in we aren't busy at all. So I came in right away. They went to lunch I said no problem I will walk around and shop until they are done. I came back a 1 hour and a half later and my car was still outside. So I sat there another hour. Another customer comes in checks in and they had his car already in the garage while mine was still outside. I couldn't wait any longer So I asked one kid to go bring my keys. They all were so rude and disrespectful didn't even say we apologize or anything I got my keys and I just left. I will let all my friends and family know about this and my neighbors out in jamesville. NEVER WILL I COME THERE AGAIN.

Cynthia Charvala

★★★★☆

6 years ago

I WAS at this provider 3 times in about a month. They are friendly and helpful and Great in an Emergency. I had 2 flat tires in a short span of time. The place where I had my Road Hazard Protection《NOT WALMART) was not the least bit helpful and they destroyed the sensors in my low profile tires among other problems. In an Emergency I went to Walmart, rather than gamble with driving home and getting towed to the other place. They replaced my tires each time and I drove home safely. I also had an oil change 1 time and Headlight Restoration ( defogger) done. It really makes a difference. It also makes a difference to be treated with respect. They are open till 8pm, which made them a hassle free Lifesaver. They do need to have their speaker system changed to hear pages though.

robert agley

★★☆☆☆

4 years ago

They are cheap and you get what you pay for. Although there was nothing wrong with the service they are in redibky slow. Either that or they really don't know how long things will take. I was told 20 to 40 minutes for a tire pat h took almost 2 hours.

Robert Gervais

★☆☆☆☆

2 years ago

I called to see if they could fit me in to get my tire fixed they said they had time, so I went right down. It was noon when I got there they told me they were not taking any more cars. I asked how many they had for the day, and they guy told me there were only two of them working, so they were told not to take any cars by the store manager. Mind you, I had called to make sure I could get in and was told yes. Now, with that being said, this was a waist of an hour of my time that I will not get back. Just go to a real auto place and save yourself the hassle.

Lynn Joseph

★☆☆☆☆

a year ago

Worst customer service and experience! They refused to put our tires on because they weren’t factory size, even though we bought the car like this and it passes inspection. I asked if Walmart called and told him it was fine if they would do it, and he told me no. I then asked for his name and he hung up on me and refused to pick up my calls after. I called Walmart Customer Service and they told me it should have been done and refunded my money and apologized. Will never come here for anything auto again.

Jerrell Grady

★★★★★

a year ago

I must admit I was initially frustrated because I order two new tires and Walmart policy is if tires don’t match car spec they won’t touch your car. So I had to jack up my car and take off two tires to get the new tires put on the rims. When the service was complete the tech talked to me and said one rim had small dent in it. I was where and told him it was from previous incident. I took tires home jacked my car up and put the new tire and rims back on my car. I lowered to ground and one tire became instantly flat. I pumped up tire and took it to Big4tire and they said my stem and pressure sensor were damaged. I had them replace broken product. I returned to Walmart with receipt of my damage and they instantly paid for said mistake. Then the service manager went above and beyond and provided with light and I bought a jack and jacked my car up in there parking lot and took off remaining three tires and they placed new sensors in said tires. This was a two hour incident at 7pm at night in dark and the manger provided me with his personal flash light so I could see. I would recommend Walmart tire center to anybody and there sensor currently works great and a third of the cost. I paid more for one sensor at another shop then I did at Walmart for three. Thank you service center for helping me up to 8:30pm at night!

Sanel Zahirovic

★☆☆☆☆

7 months ago

If you want to wait a month for tires and than have them return it and not tell you shop here. If I could give them 0 stars I would

Mawuena Agbossoumonde

★★★★★

3 months ago

Great experience with my car tires purchased and installed

Derrick W.

★☆☆☆☆

10 months ago

Scheduled an 10am appointment for an oil change and to have front driver tire replaced. By 12 noon they replaced the oil and was just getting to the tire replacement in which they said they wouldn't. It was best to get 4 new tires. I declined the tires. When I arrived my front tires psi was 39L 30R ( the tire loosing air) rear were both 49psi. When they returned my vehicle. Air was released from all the other tires that had no issues. My readings were- psi front 30L 28R Psi Rear 40L 40R I had to go straight to a station to get air for all my tires after leaving the service center because I declined their tires. It was a dead give away that all my valve stem caps were removed from the tires that needed no service and not returned. Wish I could file a report for petty larceny. Nice way to play with people's vehicles. 1st and last time they service my vehicle. 💯

robert stanton

★☆☆☆☆

4 months ago

I made an appointment a week ago for new tires. I showed up for my appointment today at 7am, and their “manager” told me that they did not have the tires for me. He said “they do not hold tires for appointments. People who walk in to purchase tires without an appointment take priority over people who make appointment well in advance.” Absolutely ridiculous. I’m now waiting for them to just call me when they get tires in, and hopefully they have some left when I show up.