Williams Family Auto Care Inc.

Keith Pollnow

★★★★★

10 months ago

What a great auto service experience. Friendly, professional and work completed on schedule. Fair pricing too! Will see Eddie and his team again!!

James Bryan

★★★★★

2 years ago

They take care of both our vehicles. From standard oil changes and service to any issues we've had needing repair. They are prompt, reliable, fair price (you get what you pay for), honest and most importantly the job is done right the 1st time. Thank you Williams Family Auto Care from the Bryan family.

Matt Yost

★☆☆☆☆

a year ago

Stay away from this shop. If you don’t have any car knowledge they will try to gouge you. They tried to charge me $700 to replace a thermostat and plug in an a/c sensor. Specifically told the gentleman over the phone I’d replace the thermostat myself. $15 part 10 min job. Called me the next day saying the work was already done. They eventually agreed to only charge me about $200 but now my car is leaking transmission fluid. Stay away!!

Danielle Szymanski

★★★★★

2 years ago

The Service Writer, Dale is just an awesome guy and this is an honest shop! After nearly being ripped off for an astronomical amount of money at a dealership, we took our truck to Williams where we were treated right and didn’t end up having a bunch of unnecessary work done. There are still good, reliable and honest shops out there, folks! This is definitely one of them!

pierce laprey

★★★★★

10 years ago

Honestly the first review I have ever written, but the impeccable costumer service provided by nate and his team prompted this. I have been dealing with them for a few years now, and they have been dealing with my pesky car for the same amount of time. Although I have needed many repairs and much maintenance Williams Family Auto Care has always done so in a very professional and timely manner. They will go above and beyond to make the costumer happy and always do a great job, at the most reasonable price. If you truly want a reliable mechanic, at a fair price who will treat you like a part of their family you're looking at the right google page

Alex Belmonte

★★★★★

3 years ago

Went in today for some dead tail light bulbs. Spoke with Dale and Nate. Both awesome and very helpful. They took my vehicle, had a diagnosis and a fix in about 15 minutes. Seamless operation. They dont try to hustle any. I asked for a 30k mile service rundown and they let me know truck looks fine- just need an oil change. I wont be taking the truck anywhere else.

Amy M.

★★★★★

Edited 10 years ago

Excellent customer service. Reasonable prices. Take your car here for good care! Follow Up 8/2015: I had to take another vehicle in for service in August. It was diagnosed and fixed correctly. You gotta have Nate and his shop as your family mechanic. Great service!

John Allen

★☆☆☆☆

3 years ago

Took my vehicle to this business for overheating issue. Was told by the service writer & the mechanic a chemical test was ran and the motor heads would have to be replaced at a cost of $4500. After bringing the vehicle to a machine shop that dealt specifically with engines I was told they also did a chemical test and it was a simple Fluid issue and the cooling system and the heads did not need to be replaced. I had taken my vehicles to the establishment for minor service work and never had a problem.. Upon questioning their diagnosis they stood behind what they said and were shocked when I told them that their prices were way out of line.. I would never recommend this shop for anything, Not even an oil change.

Emelia Schroeder

★★★★★

9 years ago

The gentlemen here are knowledgeable, kind, and trustworthy. They were upfront about what my car needed and even helped me find a recall form for a repair that my car would need. Their prices are competitive, the service quick, and for all of these reasons, I will make them my go-to for repairing our cars.

Barbara Olsen

★★★★★

10 years ago

Reasonable prices, very friendly staff! They are very helpful and welcoming, explaining the work before it's done. I was new to the area and didn't know who to trust. Went in for an oil change to gauge the quality of work and "trust-ability" and was completely at ease and confident I made the right choice. They are tucked away behind a gas station that recently closed so keep an eye out for the place… it's worth it!

Cristen Olsen

★★★★★

10 years ago

Nate and the guys have done quality work on our cars for a few years now. They even informed us that we needed a repair done that was under Chysler's warranty and encouraged us to take it back to the dealership. They have always been honest with us.

James Tanner

★★★★★

10 years ago

Williams Family Auto Care is the place to go. Its a little hidden behind the Gas Station but well worth the search. Nate is honest with reasonable prices and will give you the information needed to make a decision that is right for you. I take all my vehicles to Nate and have been completely satisfied. One of the toughest things to find is a quality dependable mechanic. this is one you will want to hold onto for life.

Sarah DeBacco

★★★★★

6 years ago

Very nice staff...took extra time to mount my tire and put spare neatly back in proper section of car. Waiting room was comfortable and prices were reasonable. Due to some construction going on it was a little difficult to find. Its right behind what looks like a closed down gas station. Would do business again!

First Last

★☆☆☆☆

6 years ago

Unethical and unprofessional- stay away. Not only did they mis-diagnose my vehicle (and I highly doubt there was much "diagnostic" done besides plugging in the computer to read OBD codes, which I'd already done and knew myself), but the quote for the work I was given exceeded even the dealer prices for parts (I did previously obtain one from the dealer) ! And about 4-5 times the prices for the same OEM parts available online. All the while, Pat was trying to convince me they don't make much money on the parts as they would've liked to. The issue for which they quoted a $600+ repair, was resolved with a $5 bottle of Lucas injector cleaner and about 20 miles of driving. Needless to say, Pat refused to refund the "diagnostic" fee and was rather very rude and agitated on the phone when I brought it to his attention- getting offended at my supposedly telling him how to run his business. He said the fee ($55) was for the mechanic's time alone, not for the accurate diagnostic per se, yet they call it a diagnostic fee... These guys are just crooks, stay away

Deb

★★★★★

8 years ago

We had a flat from a box cutter blade. On a Saturday, we met Pat at the front desk and he was very helpful and accommodating. Ricky in the garage helped us get the tire out of the van. After a look at the tire told us that he would try and fix the cut in the tire. We went out for a bite to eat and we received a call that the tire was repaired. Upon our return, Ricky told us that he had repaired the tire from the inside as well as put a plug from the outside. I had some concerns about the repair as the blade had cut the tread. Ricky put the repaired tire back on the van, checked the air pressure on all the tires and helped put the spare back into the van. Now almost 2 weeks later we have had no issues including driving the van at highway speeds. Thanks Ricky and Pat for your great service for us travellers.

Tony “No BS!” American

★★★★★

9 years ago

I had an oil pump go out in my 2010 Chevy Camaro SS. Nate at Williams Family Auto and his team are the most honest and dependable mechanics I have ever had the pleasure of doing business with! I WILL NEVER USE ANOTHER AUTO SHOP PERIOD. If you're in the Cape Coral area or the Fort Myers area, you won't find guys more HONEST, knowledgeable, friendly, and a fair price! Thanks Nate and the rest of the guys at Williams Family Auto Care!

M New

★★★★★

10 months ago

Very professional and friendly. Got my car all fixed up in no time.