About Business
For professional Car Repair care in San Jose, CA, San Jose, look no further than Willow Glen Auto Electric. Their team excels at delivering top-tier results for Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 32 pieces of feedback. They have become an integral part of the San Jose, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in San Jose, Willow Glen Auto Electric is ready to assist with your next project or repair.
Google Reviews
Fanny Alexander's
★★★★★
3 years ago
The best. Found them in a pinch but these folks go above and beyond and its my new go to place.
Nick Campos
★★★★★
5 years ago
These guys are the best, They are able to figure out any problem you may have with your vehicle.
rob vadnais
★★★★★
7 years ago
This is a great shop . With honest talented mechanics. I am very pleased with the repairs I had done here.
D D
★★★★★
5 years ago
Rich took care of the issues I had with my vehicle. He certainly seems to knows what he's talking about. Will return for work on other vehicles. Thank you.
Edward A Byrd Jr.
★★★★★
3 years ago
Very knowledgeable about my new pickup. Adding lights and accessories creates issues and they're going to do the extra effort to get it done.
Jonathan Haworth
★★★★★
12 years ago
John & Rich are the best! WGAE has managed all my service for over 10 years. Great guys, great work, great shop.
George Ramirez
★
☆☆☆☆
9 months ago
Worst shop ever they charged my grandson $150 and his car was still shutting down and they didn't care
Ken Zerkel
★★★★★
10 years ago
Recently switched to WGAE and nothing but impressed. No rush, took the time to explain what needed to be done and what could wait. Referred to by Adem (Smog Test Station) next door who I've known for years. Nice to have some peace of mind when it comes to maintaining my vehicles.
Michael J. Zuniga
★★★★★
6 years ago
They are the best got my car to pass smog after years of trying to get it done.. Definitely my families go to mechanic. You can trust that they will be honest..
Magic House Cleaning
★
☆☆☆☆
2 years ago
It took way longer to fix our vehicle than I was told—extremely ineffective communication. After two weeks, I called to get an update, and I was told my car was not the only one they were working on. Won't be using this shop again.
Rick Hartman
★★★★★
11 years ago
WGAE is completely trustworthy. Rich and John have serviced our cars for many years - cars and trucks of all types from classic muscle cars to Cadillacs. You can place your car in their hands with no apprehension.
Kent Jenkins
★★★★★
7 years ago
John and Rich are knowledgeable professionals. Honesty is their policy in everything they do. Can't say enough about the exceptional service I have recieved over the years. Kent Jenkins CH-AC Inc.
David Holmes
★★★★★
3 years ago
I was very satisfied with my service. I needed my brake lights fixed and they started working on my truck before I even finished checking it in. They diagnosed it quickly and were reasonable on the price. Very good service.
Colin Martin
★★
☆☆☆
Edited 2 years ago
John helped figure out what my transmission problem was. Price was fair. Update: just called and some man that was not John said that they aren't doing any electrical work until next year because of withdrawals, (whatever that means??). It's 12/19/23. There's still 2 weeks left in the year. Too weird for an electric shop.
Elizabeth Hamilton
★★★★★
3 years ago
Had to have my car towed from another shop due to their inability to finish job. Car was drivable when job started. Willow Glen auto electric in less than one week diagnosed waiting for parts to arrive to finalize repair that original shop did not look at or test for. Would recommend Willow Glen auto electric.
Serge B
★★★★★
5 years ago
Rich and John are great! Restoring a 35 year old truck, you're bound to find some gremlins in the electrical wiring. Rich was able to take on the challenge, get everything fixed in a timely fashion and charged a fair price. I would highly recommend them to anyone who needs any electrical, or general repair on their automobiles...
Joan Ambrosio
★★★★★
a year ago
Great mechanic work. Wonderful team. My struts and joints needed replacement called and in 2 days they fixed my car's issue quickly and reliable.
Daniel Gutierrez
★★★★★
a year ago
I had my work van stolen, found destroyed. wiring harness 🔥 front and sliding door glass broken.Tony and Qui did a no can repair, into a done job.made the impossible, possible.wiring harness a no longer available part. Tony custom set it up. my van looks better then when I bought it. thanks to willow glen auto. end bill was 2k less then most of this type of jobs. well 1st find another shop that will take on the impossible, good luck. Next problem I have with my car,truck,van it's going straight to Qui and Tony trusted shop.give them a call for all you mechanical & electrical work you'll be happy you did, i know I am
Natalie Tejada
★★★★★
8 months ago
I called Moe and he told me that he could get to work on my car right away. He gave me a decent quote and was very straightforward about what would be involved. I went there shortly after and he had his crew get right to work. Very warm and friendly people. All of them. Me and my daughter felt very comfortable. It’s great we finally found a place that we can trust not to take advantage of us as women. I also really like the fact that there was so much diversity among the workers there. It’s always nice seeing people from different places forming a positive community and trusting partnerships. We will definitely be going there for all of our auto needs even if it’s just for advice. Very kind and knowledgeable people there who you can tell right off the bat are not being shady. I very highly recommend this place to anyone who needs help with their car. You will be in great hands. 10 out of 10 stars!
Erik Klein
★
☆☆☆☆
3 months ago
AVOID THIS SHOP! Trust me. If you want to know the details, look below. I brought my classic Corvette into Willow Glen Auto Electric in mid-October 2024 for service related to a suspension issue I was experiencing. I had previously used this shop for the car, but I eventually found out that it was under new ownership. (NOTE: Almost all of the reviews here are for the prior owner.) At the time the agreement was to perform a series of suspension repairs to address known and anticipated issues. After discussions it was agreed that that they would also perform a number of engine repairs to fix leaks and similar issues, to rebuild the carburetor, perform a valve job, and tune the car. I eventually reclaimed my car in February of 2025 from Alliance Automotive (Also owned by Qui Nguyen and managed by "Mo") where they had transferred the car. In spite of the shops' manager (Mo, AKA Mohammed) claiming that the work had been performed and that the car was in good shape except for an alignment, it turned out that the car was a complete mess, running poorly, with the suspension work done incorrectly and dangerously and with the car in much worse condition than when brought in. They tried to get me to sign off on accepting the car "as is" when I picked it up and tried to represent what I had paid as a "big discount" from what they would have charged for all of the work. But they never performed most of the work and the work that they did perform was done poorly and/or wrong. - They replaced a single brake caliper without notification or authorization. - They destroyed the radiator shroud, broke the fan clutch and damaged the radiator and hoses without accepting responsibility for doing so. - They installed a wheel bearing backwards, causing significant damage to the brakes and a wheel. - They installed pully and suspension brackets backwards or upside down, neglected to replace numerous bushings they were supposed to replace, and failed to install numerous cotter pins and other safety measures in the suspension components they worked on. - They lost the mounting hardware for the ignition shielding and reinstalled the shielding dangerously, without the mounting hardware. - They lost or damaged several lug nuts, returning the car with 17 of 20 in place. - They damaged the parking brake. - They cut through or dented various brake shielding plates. - They completely screwed up all of the vacuum hose routing, plugging in most of it in wrong and in ridiculous spots. - They never rebuilt the carburetor or did the valve job, as promised and charged for, and they didn't do much of the originally agreed upon suspension work. In the end it cost me a small fortune to have a competent mechanic fix their mistakes, redo their poorly done work and to put the car back together. This mechanic did an excellent job of documenting their failures with pictures and descriptions of the mistakes. These were submitted to the California Bureau of Automotive Repair and were used as the basis for a small claims action which, ultimately, was the only way to get my money back from this shop. Don't make my mistake. Look elsewhere for a trustworthy and competent mechanic.
