Windham Automotive

Ayleen Arteaga

★★☆☆☆

3 years ago

I had a problem with my AC, and upon arrival, Jerry seemed like an honest and credible owner. He recharged and put Freon in my car and told me there was no leak. First and foremost, he did not call me and give me a quote before he worked on the car. Second, my problem was not fixed, so I took it back, upon which nothing was found. I appreciated all the investigation, but after weeks of problems, I finally took it to the Honda dealership. The Honda dealership properly diagnosed and fixed the leak I had, solving my problem. When we called Jerry and politely asked for our money back, he instantly became enraged and hung up on us. His tone and actions were extremely unprofessional. While he did return some of my money, his initial behavior was uncalled for. We will not be returning here.

Tara Hudson

★★★★★

11 years ago

I'm so happy I found an honest dependable automotive shop! I came to Windham after having several bad experiences with mechanics in the area. I was immediately impressed by the professional demeanor of Jeremy. He answered all my questions and assured me they could help. I brought my car down and fell in love with the warm friendly atmosphere. Once the car was inspected I was confident that they could handle my repairs. Well after the repairs were done, Jerry the owner, called me and told me that the original quote was incorrect and that my bill was actually going to be over $100 less! There was no reason for him to tell me that as I would have never known otherwise. On top of all that my car is back purring like a kitten. These are real honest people who do a great job! I will absolutely be back!

Flippington Fresh

★★★★★

4 years ago

I had a great experience at Windham Automotive. I had a very important appointment on Saturday that I couldn't miss. Called Mr Jerry about 30 minutes to closing time, told him my car wouldn't start and about my appointment. 15 minutes later he pulled up to my house started my car and made it to his shop. He went above and beyond to fix the problem and I made it to my appointment the next day on time. Now a days you can't find people like that let alone a mechanic. The car runs like nothing was ever wrong with it. Thanks Jerry, you got my business for now on.

Valentine11 Arellano

★★★★★

9 months ago

They have been the family mechanic since 2014. Always do an excellent job. He has been able to keep our older cars going.

Zjoinea

★★★★★

2 years ago

This will be my second visit here. Only place i'll bring my Jeep moving forward. We all know how expensive and stressful vehicle maintenance can be. My car was rattling bad and i mean BAD. I ignored it for a week trying to figure out who to take it to. Had my boyfriend asking everyone he knew. A family friend said "i take all my cars here" that's all i really needed to hear. I received price quotes elsewhere and it stressed me out but here that wasn't the case. I didn't make an appointment. Dropped my Jeep off 9am let him know what was wrong. 4:50 PM same day i received a call saying my vehicle was ready for pickup. They close 5PM and stayed open a little later for me to make it up there in a ride share. Explained to me in depth what was wrong. Showed me the bad parts and they were awful yucky damaged looking. I didn't feel rushed. I was told what was wrong in depth and i got my Jeep back same day. Over a year later and i need more work done and i'm taking it back to these guys. Unfortunately I don't remember names but the service was 5 Star and I'll tell everyone about these guys. Hidden gem in Garland gotta check these guys out! Thanks again

Kristin Stebbing

★★★★★

2 years ago

I had an amazing experience at Windham Automotive! I received excellent customer service, & they were reasonably priced. They communicated from beginning to the end of the appointment. I appreciate the professionalism and would highly recommend them for any automotive needs!

Ruben V

★★★★★

a year ago

I took my truck to get front end work done that the dealership recommended. Fair pricing and dealership quality work yet less than dealership pricing. I highly recommend Windham Automotive in Galand . Thank you !

LINDA MERSCH

★★★★★

Edited 4 months ago

3 generations of our family have used Windham. They have provided the best service to all.

Blake Teal

★☆☆☆☆

4 months ago

I have been comming here for a long time unfortunately every time I call in the attitude has gotten worse and worse the clerk,s lack of hearing makes him very upset and he will out-right refuse you service as a long time customer sad to say I will be going somewhere else for all of my vehicles

Ronald Diamond

★★★★★

2 years ago

Hidden local gem. Quick excellent personal service. I enjoy supporting s.all businesses. Timely and professional oil change and tire rotation. Thanks Daniel!

Blake Teal

★☆☆☆☆

4 months ago

I have been a customer with them for a very long time unfortunately the owner has gotten older and has no patients for his customers anymore he is hard at hearing and will take it out on you over the phone

Amanda G D

★☆☆☆☆

a year ago

Charged me $280 for replacing battery terminals, something that did not fix the issue I arrived with. Daniel convinced me that it would fix the issue. As soon as I drove it off the lot, the car was shutting down again. When I returned the car back to the lot, Daniel saw that I was upset he called me sweetie and he tried to hug me. I extended my hand for a fist bump instead and said I don't want a hug. I'm sure he would not have tried to hug me or call me sweetie if I was a man, that made me very uncomfortable. They agreed on a refund. My husband has been up there 5 times, they blame it on the machine and each other for not knowing how to process the refund. I really wanted to like this shop since they appeared friendly at first and they're local. Very unprofessional, terrible service and waste of money in the end. Never got a refund. Had to take it to another mechanic to fix the issue I originally needed help with.

Norah Clarke

★★★★★

a year ago

Great service. Jerry and team were wonderful and I will be using this business for my future automotive needs . Called for an estimate and it was reasonable. Daniel was very nice over the phone. I took car in and they were able to start my repairs right away. The part I brought was the incorrect one but they were still able to fix my car and get me back on the road. This place has been in business for 40 year for a good reason. Honest and helpful.

Blake Teal

★☆☆☆☆

4 months ago

I have been comming here for over 4 years the terrible attitude you are given in expectation to coddle the old man’s inability to hear a word anyone says to him over the phone the last two time I went there they way over charged me for a simple task I am glad to say our relationship is over I will be taking mine my wife’s and my kids car somewhere else as of now as you can see there is a mountain of bad reviews and nothing has been done to fix the situation stay away from old grumpy here from day to day you get a different person

Shawn Barganier

★★★★★

2 months ago

Jerry you always come in clutch for me, thanks for getting my Subaru feeling better again.

Ron Hair

★★★★★

9 months ago

I can't recommend Windham Automotive enough! Jerry Windham and his team saved me a ton of money by beating the dealership’s quote by half. On top of that, they got my AC up and running in one day—which, let’s be honest, felt nothing short of heroic. Fast, honest, and affordable service from folks who clearly know what they're doing. This is exactly the kind of hometown shop you hope to find. Thanks again, Jerry

Karen Miles

★★★★★

10 months ago

Very friendly staff and very professional. They described everything that was going to be done to my car, which I liked, and gave me a quote. They, compared to other shops were the cheapest. I checked around and they were a lot lower in price compared to the others. Very affordable. Dan, the manager, was extremely courteous and my car was fixed faster than they had originally planned. Dan worked on my car as well which made it ready quicker than I had also been quoted by other businesses. Great local business and I highly recommend them. I will definitely have them as my all-time mechanics!