YourMechanic.com

randy me

★☆☆☆☆

3 years ago

Had an appointment for a mechanic. Showed up on time refused to work on the vehicle and left. This is disrespectful and unethical

Nicole West

★☆☆☆☆

2 years ago

Please do not use this service. They will keep rescheduling and never show up. Waste of time and money. They do not have direct contact with the mechanic.

Michael Staples

★☆☆☆☆

3 years ago

Okay Do not use these people. Booked an appointment with them. No one showed called the number. And was told they do not service my area when I asked why my area is listed on the web site and u was given a conformation email I was told that it was not a conformation but a request.

Randell Herren

★☆☆☆☆

a year ago

Have a credit card dispute going on with this company. Charged me $169 for an 'inspection' that is, for a mechanic to tell me my vehicle needed to be fixed. What?

Brad Hunt

★☆☆☆☆

4 years ago

Waited more than the required 48 hours to get a quote and then contacted them. I then proceeded to spend the rest of the day providing additional information and then had to call them to be told that a vehicle inspection would be required in order to give me a quote to have the power liftgate actuator replaced. My god, you can find the parts online and a video on youtube showing how to do it. Extremely disappointed in this company. Now they have even changed my quote request to say that it's the trunk that doesn't open or lock. My vehicle doesn't have a trunk! So I call to ask why it was changed and they want to tell me that I changed it!! So around and around we go and finally I give them the part # so they can look at it to understand. Yeah, the guy on the phone tells me that the quote has been updated and it would be $110 labor but I am looking at my quote so I tell him I'll think about it. I refresh because the quote I'm looking at hasn't updated and lo and behold the labor is $177!!!!

Doc Anderson

★☆☆☆☆

4 years ago

I had their mechanic work on my car that had a check engine light came on. They diagnosed the problem, proceeded to do a full engine tune up, replace water pump, thermostat, clean throttle body, and check engine light remained on. I was told by the mechanic this is not unusual on a Toyota or Lexus and that I should just drive a few hundred miles and it will probably go out. 2 days later the car died on me in the middle of the freeway. Was told at repair shop the engine was blown. They sent out their mechanic to inspect it ( same mechanic who did the work) and said they can not honor their warranty because some one else had worked on the car first. BEWARE !!

Angela Gonzalez

★☆☆☆☆

2 years ago

I can't even give a 1star. Peter came to diagnose my "check engine", and told me no codes and nothing was wrong. But I needed to drive my Volvo XC90, at least 100mi. Still didn't pass smog, after being charged $160 and no resolution.

James Hill

★☆☆☆☆

a year ago

Why do middle men referral services feel the need to cut in between the customer and the service provider? "Your mechanics" is not not needed. They're a referral site that raises prices and sends out low end mechanic with zero passion.

Jimmy Woods

★☆☆☆☆

3 years ago

They charged me ahead of time for an inspection. No mechanic called or showed up at the set appointment time. If you look online all the great reviews are on their own website. Do yourself a favor and look at the BBB website. You can decide for yourself after you look at the BBB. I do not recommend. However, they did refund my money quickly.

Nice and Clean

★☆☆☆☆

2 years ago

Any service you do with these guys watch out, they only put half of what my car supposed to take in oil. They still charged me full price until I noticed, then called, they sent back the mechanic with the wrong other half of the oil then Peter left and never came back.. 24h later no resolution, they won’t refund me I had to go by my bank to cancel the transaction. I should sue them for almost damaging my engine if I did not notice the “honest” mistake. What a joke. Worst service. Sneaky. Feels like they to break your car to keep fixing it..

Jake Mason

★☆☆☆☆

a year ago

I requested work through Yourmechanic. I quickly received a quote from them for roughly $550. Half for parts and half for labor. I told them I would be supplying the parts. It should have cut the cost of the service in half but Somehow their quote generator had initially messed up my original quote so even with the supplied part I would still be paying roughly $550 for the whole service. The mechanic I was talking with and who was preparing my service wasnt the mechanic who showed up. The mechanics who showed up were professional and did their job well. They informed me that sometimes Yourmechanic subs out to contractors hence why the mechanic who I thought was showing up didnt come to do the service. The service took 2 hours which was Yourmechanics initial time quote before they "corrected" the error that the quote generator made. Fine, I was still paying the 550. I checked the receipt I got from Yourmechanic and it was almost $700. The math on the receipt didnt actually add up correctly and there was an additional charge for 133 with no details. Tried to call the service line. 1 hour on hold with no end in sight. Wont be using this service again.