Stereo Depot El Cajon

J. “Chuy” Robles

★★★★☆

a year ago

Took them a dash and rear cam to install in a ‘24 Corolla. They estimated 2-3 hours and it was ready in 2 hours. Install looks top notch. I took them a bag of 6 fuse taps; they forgot to return the unused taps, and I forgot to inquire about them. I was too lazy to return and ask for them back.

ethan davis

★★★★★

a year ago

I had them put in a backup camera on my 36-foot travel trailer, a stereo in my wife's truck, and a stereo in the kids' car. All 3 things were done in a day, and there was parking for my trailer and truck. Prices were competitive, and service was excellent. Quality was excellent. Would recommend for any vehicle electronics parts or service.

Heidi Steffenilla

★★★☆☆

Edited a year ago

I am editing my previous review because when we took the car in today he address the issues. He didn't say he was too busy he didn't make us come back later or come back another day he fixed the problem and we left satisfied with the way the stereo was working finally. I still don't like the way we were tricked into buying a very expensive system but now that we're stuck with it and he fixed the problem and it's usable at least we can enjoy it now. Thanks. Do not go here because once they take your money you are no longer a customer they won't try and help with anything that they messed up with your system they won't try to fix anything or show you how to work it they act like they are too busy and they'll take new customers first and make you wait and then never see you and tell you to come back. They don't do the work that they charge you for and they're overpriced. Do not go here there's plenty of other places to choose from.

Karina Pulido

★★★★★

a year ago

My husband bought a used work truck that needed some updating. They installed a backup camera, alarm, bluetooth, and touch screen in 1 day. They offer financing and 3 year warranty for their services. I would definitely recommend!

Ryan cornell

★★★★★

Edited 7 years ago

Wow this place is badazzz...doing big thing...rims tires ...lighting kits...great customer service...owner is a wonderful guy. Thanks for the great work.

Daniel Bejar

★★☆☆☆

a year ago

I had headlights installed on my truck and within two days the a trim piece fell out on one side, i went to have them replace it but they would not, they said it had been a few days already and that it looked like the truck had had damage to the front end but the trim piece never fell out before the headlights were installed and I have since purchased the trim piece myself ($50) and snapped it in correctly and it has not fell off since. Also my son got a quote to have window tinting done on his SUV, I also got a quote to have headlights installed on my other truck and my girlfriend needed stereo work but they would rather pass up work $$$ then admit that there installer made a mistake...will be taking my work somewhere else. The customer service started out very well but they ended up coming up short for my liking.

Juan Luis Gutierrez

★★★★★

6 years ago

Call Jazzy yesterday... 24 hours later I am happy with my new sound system to include a flipdown tv for the rear. Glas I came here and I do recommend them.

John Fontenot

★☆☆☆☆

9 months ago

I brought my car in at 10:30am to get a new head unit and backup camera installed, they said it will take about 3 hours and they'll call me when it's done. I didn't get a call so I went there at 3:30pm and they said the guy working on it had an emergency and had to leave. He told me they'll have it done around 5-5:30pm, he said it will get done today though. It's now 7:00pm and I haven't received a call or update about it. They're now closed and not answering the phones, and I don't have my car. I will update this in the morning when I go back to pick up my car.

Richard Brown

★☆☆☆☆

3 weeks ago

Run from this place ASAP No quality No Professional people prices are over priced Run Quickly get out of that dump…..

Amaliya Mamedova

★★★★★

a year ago

Came into stereo depot San Diego. Purchased a pioneer apple CarPlay wireless unit for my 2013 Nissan Sentra . Awesome service and will keep coming back. Make sure to ask for Adrian he treats you like family.

Jason Steele

★★☆☆☆

Edited 7 months ago

Update : bought a fob on Amazon as I had a picture of the fob that I never got back, programmed the truck in under 3 minutes and now everything works again. And they (stereo depot) wanted me to buy a new 700 dollar system saying my fob wasn't the right fob for the truck. I will never recommend this place to anyone. I never trusted places like this and avoided them at all costs, but when my fob for my alarm broke and I called the manufacturer, they said, "Go here to get a new one." I went in and the guy was quick to try to help but then when he couldn't went on about how oh this isn't the right remote your antenna is old I can't help you you must be wrong and I was like "no, it worked until I destroyed the fob" so he told me to come back another day to see someone else that works there but I kinda already lost faith in this shop so I don't think I will ever go back. They also kept my broken fob, and I just didn't even care to ask for it back.

luke bailey

★★★★★

3 months ago

These guys were super helpful and helped give advice on hooking up my stereo and wired it in for me real fast when I was in a pinch. Highly recommend 👌

Marcos Frias

★★★★★

2 years ago

Solid customer service. Helpful, knowledgeable, and straight to the point. Installation took longer than expected (however, they were short staffed due to a flu/cold going around, glad they stayed home). Small setback. A cover for an outlet was broken during the install. They offered to fix it and will be doing so at the next visit. System works great. Exceeded my expectations and I am overall happy.

Anthony Shaya

★★★★★

a year ago

I recently had the pleasure of getting a JL Audio subwoofer installed in my car at Stereo Depot, and I couldn’t be happier with the experience. From the moment I walked in, the staff was incredibly professional and welcoming. Jazzy, in particular, was extremely helpful in guiding me through the process. He took the time to understand exactly what I was looking for and provided me with a wide range of options, even allowing me to listen to different setups to ensure I made the best choice. Their knowledge and expertise were evident, making the entire process smooth and stress-free. The installation was done with the utmost care, and the final setup looks and sounds fantastic. It's clear that Stereo Depot takes pride in their work, and it shows in the quality of their craftsmanship. If you're looking for a reliable and professional shop for your car audio needs, I highly recommend Stereo Depot. Jazzy and the rest of the team exceeded my expectations in every way, and I’m thrilled with the results!

Ivan

★★★★★

10 months ago

Brought my 2nd car to stereo depot and had another great opportunity to work with Adrian. I purchased a 2015 infinity Q50 and did professional install. Super happy and ready to bump again. No more corolla that’s just an upgrade for me. Highly recommend asking for Adrian at their San Diego location. The vibes here is always right and gets me excited for purchasing new product every time I come in.

Sayvin Daloo

★★★★★

2 weeks ago

Great service and best alarm system. If you want to start your car from far away. Go to this place and whenever you need service your alarm they service it for free. Best service and great people. Thank you again for resetting my alarm.

Todd Kostron

★★★★★

2 months ago

Greeted when arrived. Upgraded stereo in my Slingshot to a touch screen. Install took 4 hours. Clean work. Boat will be next.