Zimbrick Honda Service Center

Campbell Herron

★★★★★

a month ago

Excellent service, great communication! I booked a appt thinking I needed new brakes bc they were squeaking in the morning. $25 brake inspection showed new brakes were unnecessary. Stephen took me through the inspection results, ran my car through the car wash and I was out the door in no time. I very much appreciate the honesty and quality service. Thank you.

Colin

★★★★☆

a month ago

Good service. Came for a just an oil change. The only problem I ran into is they rotated my tires when I was never told or asked if I wanted to do that. They moved them back for me when I said something. Was going to be an extra $20. Other than that the service was speedy.

BJ

★★★★★

a month ago

Always personable and good advice and service technicians are top notch! I like that I have the same Service Manager who knows my car history and what is important. Also the Head of Service is always around to make sure everything is going smoothly. I feel the team is working for me!

jen Brown

★★★★★

a month ago

I went in for an A1 service and ended up needing some more work on my van. Sabrina was incredibly kind, explained what I needed and how long it would take, and hooked me up with a loaner vehicle so I could run errands while my car was serviced. I knew what was happening every step of the way. Bonus: the music in the waiting room was incredible for this GenXer.

Marian Barth

★★★★★

3 weeks ago

Keeps me up to date on any encountered problems. No pressure on doing work immediately. Works with my schedule. Very courteous and great to work with. I encourage people I know to take their vehicles to Zimbrick.

Stephanie Shea

★★★★★

3 weeks ago

Josh is amazing and always so great to work with. He’s knowledgeable, practical, and always gives me exactly the guidance I need for our high-mileage family car that’s constantly on the go hauling kids to sports. Zimbrick is the best!

Christy ONeal

★★★★★

a month ago

This dealership went up and above for me. I mistakingly made the appointment for my car at another Zimbrick dealership. I'm from out of town, and was upset with myself. This dealership cancelled the other appointment for me, took my car in, changed the oil, rotated the tires and checked it all over for me. My wait was short. Washed my car. Extremely professional. I will be returning. Best dealership ever!

LaWanda Allen

★★★★★

3 months ago

Great experience purchasing my vehicle. Brent Rogers listen to what I wanted nad made it happen. Randy Swingen took the time to answer all my questions. Great customer service.

Barbara Riffle

★★★★★

a month ago

I have had issues with Nails in my tires and having to replace 2 tires at a time. Today on the Beltline my light came on saying I had low air in a tire. I immediately got to Zimbrick and Josh was great getting it taken care of, finding out it was just a valve stem this time and it was fixed repaired and I was off to work ASAP it was finished. I'm self-employed so the longer it takes to get the job done I have to cancel more clients. I only had to cancel one person and I am so grateful for the staff at Zimbrick! Every time I've been there for any repair or oil changes the staff has been efficient, excellent and cheerful every one of them. It's one of the reasons I bought a Honda from Zimbrick! THANK YOU ZIMBRICK!

Jeremiah

★★★★★

4 months ago

My 15 yr old son found his first car here at Zimbrick. The salesman, Dave, was super helpful, not pushy, and answered all our questions. The process, start to finish was simple and efficient.

Susan S

★★★★★

a month ago

My newish Zimbrick-purchased CRV was in for an oil change and routine inspection. I was (on short notice) on a short schedule that morning. Sabrina and her crew checked me in promptly, assured me if all seemed normal with the car, they could keep me on schedule.....and they did! She was knowledgeable, and efficient. I arrived on time for my next appointment. Thank you Sabrina! PS: I love that Zimbrick has women service advisors... These girls know their stuff!!

Jeff Becker

★★★★★

2 months ago

Chad and the used car team did an excellent job. Great and timely response. Great service. Fair prices and outstanding inventory. Not to mention the additional warranty. I searched and interacted with over 10 different used car dealers. Zimbrick was truly head and shoulders above all others. I drove close to 2 hours to go there and I will again in the future

JERRY Harrington

★★★★★

4 months ago

I just left a review and they sent me a second text from a different phone number asking for a review. Technology is good when it’s good and then the rest is just messy. Remember the original claymation Bob the Builder? Sentient machines that constantly squirreled or screwed off mid-job and then got scolded by Bob, only to show contrition accelerated by shame and corrected the issues caused by their mishap all before the original deadline with the locals unaware of the dangerous situations they are constantly, quietly threatened with and leaving us, the audience faced with the stark reality that we are all trapped in a simulation like the Matrix where Wendy is Morpheus and Bob is really more of an Agent Smith. I guess Scoop would be Neo and Lofty is Cypher and nobody is Trinity because it’s a kids show that identifies relationships as more transactional and doesn’t develop emotional attachments. They also put a big red bow on the car when I picked it up!

Joellyn Mentink

★★★★★

3 months ago

Vue was great! I needed a new car and he made my car buying experience so easy. I arrived the day after a big snow storm, when everyone was busy cleaning up all the snow. (I near realize how much work needs to be done clearing the cars and parking lot!). He quickly found the car I wanted and was very knowledgeable. Kyle was also great and very personable. He got us in and out so quickly! I will definitely come back here the next time we are looking to buy again.

Gail Bailey

★★★★★

a month ago

Isaac Cychosz sold us a beautiful red van. He was great to work with and answered all our questions. He sped up the process too so we were in and out in record time.

Kayla Plachinski

★★★★★

3 weeks ago

We purchased a Honda Pilot from Zimbrick Honda in Madison and had an excellent experience! Issac was great, very knowledgeable and helpful. We love our new car!

Kathy McDowell

★★★★★

3 months ago

Kyle was an amazing salesman to work with. When I arrived, my car had a huge bow on it and a sign on the window that said “Happy New Honda Day”. Finance was a breeze, they had all my paperwork ready to sign! Before I left the dealership, Kyle made sure that my phone was paired and he went through all the settings in the car so I was ready for my long trip home back to Wausau! Great job, Kyle!