27th St. Automotive

Molly Campbell Nelson

★★★★★

7 months ago

I'm so grateful I found 27th Street Automotive! The whole crew is super helpful, knowledgeable, and transparent. I love the digital breakdown they send with color codes so I know which repairs are critical, and which ones can wait a bit. Everyone I've spoken to there is kind and respectful as well. As long as they are in business, I will be a customer, and you should too!

MP

★★★★★

8 months ago

Very happy with our choice of 27th St. Automotive. Honest, helpful, thorough. We are from out of town, and had to bring our daughter's car in. They were honest in their assessment of the repairs needed, and whether it would be worthwhile to go forward with the repairs, due to the type and age of the vehicle. They were also supportive of whatever decision we made, and told our daughter to call anytime she needs help with her car, that they would be there to help. Very difficult to find any business today this up-front, honest, and willing to roll up their sleeves and do the hard work...no 4 1/2 hour work week here!

Don Orcutt

★★★★★

a month ago

I recently inherited my Dad’s beloved 2001 Chevy Silverado, and it had been sitting in the garage unused for several years after he had gotten sick. Once I had taken ownership, I took recommendations from friends about who can be trusted to work on older Chevy vehicles, and 27th St. Automotive was a strong suggestion. I decided to get it evaluated and ultimately spent a fair amount on a persistent oil leak and getting it serviced. About a week after picking up the truck, I had an unfortunate break-down on the interstate. This was the fuel pump giving out and 27th St. Automotive took the truck back in without an appointment, and were genuinely interested in getting the truck fixed as soon as possible. Perhaps what impressed me the most through these two experiences was when I went to pay upon picking up the truck a second time this morning, there was an additional charge I was not aware of. A little bit over $100 over what my original bid was. Austin was incredibly gracious when I made him aware of the discrepancy, and immediately worked to make it right. He never acted annoyed at me for bringing up the difference, and was incredibly friendly throughout the transaction. This kind of service is what brings customers back to a business and I was very impressed. I honestly do not recall being notified of an additional charge after receiving my final estimate, but I also have been undertaking a lot in my life after the loss of my Father. Regardless of who missed what, Austin took responsibility and made it right. I also have to mention Danny who has been the main person in contact with me and working on my truck. I so appreciate his kindness, professionalism, and thorough work. I will absolutely be recommending 27th St. Automotive to all my friends and family, and will take my Dad’s beloved truck there going forward.

Carolina Zhen

★★★★★

a month ago

I had recently purchased a used car that was no longer starting after less than a week of owning it; I was very worried that I had blown all my money on a lemon, and it seemed like I would now need a ride to the funeral service I was planning to attend in a couple of days. I had my defunct car towed to 27th St Automotive and it ended up being the best choice I could've made. Not only were they able to get my car looked at earlier than the appointment that I made online, but they were also able to fix my issue during their initial diagnostic testing (and without pushing for a bunch of expensive services)! Austin reassured me that my car was overall okay and walked me through the potential problem areas that they found on my car (with photos that are attached in the invoice) when I came to pick it up. It was such a pleasant experience that I brought my car to them again for the oil change they suggested that I might need soon, even though I've usually just gone to a Jiffy Lube in the past.

Joshua Rothbard

★★★★★

a month ago

27th St Automotive serviced my car within 24 hours of reaching out. They were able to resolve my issue during the diagnostic testing and did not charge anything they didn’t need to. My Service Advisor, Austin, called me to say, “I love being able to give good news. We were able to fix it at no added cost.” It is clear these are good people with good service.

Miyoung Schuler

★☆☆☆☆

2 months ago

I don't usually leave negative reviews but I chose this garage based on its glowing reviews so I thought I should add feed back to help other people who are considering where to take their car. Back in January 2025 I had my car breaks (pads and rotors) replaced at 27th Street garage. My car started making some odd noises after that. I took it back and asked them to check their work. They assured me the problem wasn't the brakes but that my front ball bearings needed to be replaced. My son offered to do it for a fraction of the price ($150 for parts vs over $2,000 quoted to us), which he did. But I continued to hear noises from the rear tires which only got worse as time went on. We finally took it in to another garage, which diagnosed the problem as being warped rear brake rotors. The problem resolved after they machined them and smoothed them out. I don't drive this car very much, probably 30 miles a week or so, so I don't think my driving damaged the rotors. I'm not a car savvy person, so I need to be able to trust the mechanic where I take my car. Safe to say, I will not be taking my car back to 27th Street auto again. They are very expensive, they listed about another $5,000 of work they thought my car needed (it didn't), and I can't trust that their work is any good.

Jazminn Skye

★★★★★

2 months ago

Brought my Jeep here for a check engine light issue that a different shop couldn’t out, and I am SO GLAD I brought my car here. Daniel, the front desk agent, was so helpful, respectful and explained everything clearly. I got my car back and everything is working great. Will be returning for future car fix needs. Would recommend.

krn106

★★★★★

5 months ago

I had an issue with my vehicle 3 days before having to drive 1500 miles across the country. I called the shop and explained my situation and they got me in very quickly. Staff was friendly, fast, and job was done at a very fair price. I will definitely be coming back to them for any issues if I return to the area.

Elizabeth Folks

★★★★★

a month ago

They got my car in, diagnosed the same day, and had it done less than 24 hrs later. Great customer service and explained the problem very well. Highly recommend!

Paul Gardner

★★★★★

3 weeks ago

This could be the best experience I have ever had with an automotive repair establishment. They diagnosed my truck in a short period of time was open and available to work on my truck immediately and also they gave me a ride back to my house and also came to pick me up before I paid for my truck, the experience was incredible and I can't say enough good about this establishment

Emily Cole

★★★★★

2 months ago

Our go-to auto repair shop. We made the mistake of going to the dealer for a repair quote, then checked in with 27th Street Automotive and brought the scope and price down from $5,000 to $500. Fantastic service, honest guidance, and a team that truly knows and cares about cars.

Devon Smith

★★★★★

4 months ago

The best mechanic work I have ever experienced in Boise. Took the time to make sure the work was done correctly and detailed my entire engine bay for a very low cost. Even inspect my car again for free on a separate issue and replaced a part for free just to make sure my car was running smoothly.

Dustin DeWitt

★★★★★

Edited 2 years ago

Edit: It took a couple of months but we have our car back. 27th St. took full ownership of the accident, which is a big deal to me. They made sure we were fully informed of the repair process every step of the way. They worked with their insurance to make sure that we had a replacement vehicle the whole time ours was getting repaired. The staff was incredibly kind throughout the process. The below incident was frightening but the recovery went smoothly thanks to the staff of 27th St. ------------------------ Since we came in for tires and ac. We started hearing wobbling noises after leaving your shop. It wasn’t too bad at first and we ignored it thinking maybe it was the new tires. It got worse over time. We looked under the car and one of the panels under the car was hanging without any screws in one side. We were going to ask you what screws did our car needed since you might of left a few screws loose and they came out. But today it just suddenly got a lot worse and then the drivers side tire just flew off while we were driving down Curtis Road

Courtney Sweeney

★★★★★

a month ago

They did a great job with my oil change and inspection. Friendly service, and car is running great. I plan on taking my car in here again next time I need an oil change.

Sydney Leitch

★★★★★

4 months ago

The staff was so nice! Danny and Austin were both super informative and helpful. The service was nice and quick and they repaired my car seamlessly. A great company that really cares about their customers.

Justin Banuelos

★★★★★

2 months ago

FANTASTIC SHOP! Everyone here doesnt an awesome job an goes above and beyond with your vehicle... ive never had a second thoughts on work being done here!!! Even so if something had failed these guys stand behind their work and would make it right....

Ron McMichael

★★★★★

a month ago

27th street automotive did excellent work on my 2012 Subaru Forester. Trish is the best