3 Star Auto Repair LLC

Ansor Mirsaidov

★★★★★

a year ago

I recently had an outstanding experience with 3 Star Auto Repair LLC while searching for a key for my Mercedes-Benz M-Class. After struggling to find a solution with other companies in the area, I was relieved to discover that 3 Star was able to help where others could not. Their team was knowledgeable, professional, and genuinely committed to resolving my issue. They took the time to explain the process and ensured that I understood everything. The quality of their work exceeded my expectations, and I left feeling confident in my decision to choose them. If you’re in need of auto repair or key services, especially for specialized vehicles like a Mercedes-Benz, I highly recommend 3 Star Auto Repair LLC. They truly go above and beyond for their customers!

Stephen Shunk

★★★★★

9 months ago

Tim and his team over at 3 Star Auto Repair LLC were awesome to work with. I had purchased the Terrain from Tim a few months this earlier and he said if I use his shop for repairs he'll make sure I'm taken care of. I called him up and asked if his garage would preform a GMC Terrain Timing Chain repair as mine was starting to slip. They provided me a quote for parts and labor. (This quote was less than other garages and especially the GMC/Chevrolet dealerships in the area). I accepted the quote and had a 3rd party towing company drop off my car. I contacted Tim the next day and he provided me the time line of repairs. They discover not only was the timing chain bad, but the engine oil had gasoline in it causing it to thin out, which lead them to the Fuel Injectors being bad and then to my ECM unit that controls all the electronics in the car. Which they suspect is why the timing chain went bad. Before doing any additional repairs they called me to explain the situation. I had recently changed out my fuel injectors, so they worked with me and the part store to get them warrantied replaced. The ECM, they had one on the lot. They did the swap, reprogrammed and went through the relearning process. Now the vehicle runs like a champ and has a new lease on life! I would highly recommend their garage. 👍

KM B

★★★★★

a year ago

This auto shop is great! They treat you so well and are very down to earth. They work hard to get you great prices and they are honest workers! This place was recommended to us by a neighbor, and we are so glad we chose to use this shop! We have been a couple of times now and they are very accommodating. We are somewhat new to the area and have had a hard time finding a mechanic shop to use, but definitely found our new mechanic!

Jack Richardson

★★★★★

4 years ago

Tim and Carlos are the best mechanics!!!! not only are they great at what they do !!! They were honest reliable in will show what is wrong with your car or truck in my case..quality work at a good price in just straight up GOOD PEOPLE!!!

John Hess

★★★★★

2 years ago

I highly recommend 3 Star Auto Repair. I had an old car that needed some work and checked out to make sure it was safe for my son to drive. Three Star fixed everything that needed fixed and nothing that didn't. Tim the owner was super responsive and a pleasure to deal with. His team did great work at a reasonable price.

Joy Pearson- Tha Joyous Life

★★★★★

12 years ago

If you don't want to know the truth about your car, this is not the place for you! There are so many unusually wonderful things to mention about this shop that I am not certain where to begin. I am a stickler for cleanliness, so let me start by saying this facility is extremely clean! The professionalism of Tim and his staff is superb. Since my first visit, I am always sent thank you emails and updates of my next service appointment. I love their attention to detail. However, of everything else, what impresses me the most about 3 Star Auto is his knowledge and willingness to share it. Tim is quick to pull you in the (clean) bay to show you exactly what issues your car is experiencing. As a women who likes to be in the know, I find this rather refreshing and it increases your level of comfort and trust about the service(s) you are receiving. Tim wants his clients to be aware and most importantly safe. I believe they live by their motto "We work hard to keep you running!" They absolutely do!!! I LOVE 3 STAR AUTO!!!

Andrew Deschambault

★★★★★

13 years ago

Today I went in to three Star Auto for an alignment. immediately after entering i was greeted and offered a drink and snack, I felt very welcome. Everyone i talked to was very friendly and easy going. the mechanic Tim was more than happy to take me into the bay and show me what he was working on and explain an issue to me. Not only did he do an exceptional job but he did it for a great price to which is rare in this industry. the staff and service was some of the best i have experienced. I will definitely be returning to Three Star the next time i need service done to my car. I recommend them highly for any auto repair you need done.

Steve S.

★★★★★

13 years ago

To me, it starts with communication, and Carla and Tim (the owners) are extremely polite and operate their shop with a wonderful attitude. I had never been to 3 Star Auto before, and have had 3 vehicles serviced there within the last two weeks. They take the time to speak with you, and keep you updated along the way with fast, quality service. I prefer to deal with quality people, not just a quality business. Here you get both. I will recommend 3 Star Auto to others without hesitation, and look forward to working with them in the future.

Karen Henderson

★★★★★

13 years ago

I love 3 Star Auto. The service is great, the staff is friendly, and the owners, Tim and Carla are superb! Tim always explains the service in detail and gives each of his clients his utmost attention. Thanks to Tim, I am always well educated about my car before I leave. Carla is always friendly with a warm welcoming smile and beautiful personality. I only trust 3 Star Auto to take great care of my car!

Tracy Huettl

★★★★★

8 years ago

First of all, i do not typically take my time to write reviews.... that being said, I am writing this review because of the ease of my experience in buying a vehicle from 3 Star and Tim. My experience with Tim was very simple, NO pressure, and super easy to work with. He was extremely accommodating, helpful and understanding. He allowed me to have the vehicle inspected by a mechanic of my choice, agreed to make a replacement of an item on the vehicle, and is also very well known and respected in the mechanic field in the local area. I had an issue with the aftermarket alarm/remote start system, that I was not familiar with. I pushed too many buttons and somehow tampered with the programming. Tim came out to my RESIDENCE to try and assist me with fixing it, on his OWN TIME, in the rain! That's customer service folks! I recommend Tim and 3 Star to anyone who wants honesty, respect and great service. It made purchasing a car very simple.

Marcus French

★★★★★

6 years ago

I am highly satisfied with the fact that I was able to find and finance a vehicle through 3star auto. Tim was great with informing and getting me situated through the entire process. If you’re looking for a legit salesmen whose going to get you on the road without any concern of a newly purchased vehicle then this is your guy🤙🏽 9 out of 10 from me and my family. Keep up the good work Tim and staff. update: Bless these fellas & their hands man I swear these are the mechanics you need to link up with!

Alexa Mather

★★★★★

7 years ago

We had a wonderful experience working with Tim. From the moment we made contact about a vehicle we were interested in he promptly responded and made himself available to us as we were traveling from a few hours away. He was easy to work with, friendly, and so kind. We are grateful for the vehicle we purchased from him. Highly recommend 3 Star Auto.

Charles B

★★★★★

13 years ago

Once again, I have received excellent service from 3 Star Auto. Mr. Baez always goes the extra mile to give his customers an understanding of the work needing to be done. In over 20 years of owning my own cars, he is only the second person I have fully trusted to provide excellent service and not try to take advantage of an inexperienced customer. Thanks again 3 Star Auto!

Vincent K. Brannock

★★★★★

a year ago

This review is about Mr Rod Tru. Rod The Locksmith, came to the home of my relative on a late rainy night due to an emergency call that was placed for entry into the home. He showed exceptional professionalism, dedication and compassion to complete this task. He worked late into the night on the call and even came back the following morning to follow up with the family and provide us with keys. This type of work ethic is a lost art. I thank God that he was able to help us that night. I definately recommend him for ANY of your locksmith needs.

Melvin Bumbrey

★★★★☆

12 years ago

3 Star Auto is AMAZING! From the time i entered until the time i picked up my second vehicle they were a class act. Customer Service is top notch. The waiting area, restroom, and shop area are neat and clean. Most important to me is the 3 Star Team is HONEST, AND DEPENDABLE. They informed me of ALL issues, not just what i inquired about. They did not start any work until i made my decision based on the 3 Star diagnostic. All issues were discussed in detail and they patiently answered all my questions. The approved work was done right the first time in an a timely manner. In my opinion they are closer to a 4.5 team.

Rob Trot

★★★★★

a year ago

Great shop, great experience! Dealer wanted me to scrap my car & buy a new one, but Mr. Tim has it running like new! The only place I take my vehicles!

Marcel Howard

★★★★★

5 years ago

My 2013 Kia Optima Hybrid died on Fairfax County Pwy and I had the vehicle towed to the Kia dealership in Woodbridge. The dealership explained that I had a faulty safety plug and the plug possibly shorted the upstream modules. The manufacturer installed the wrong fuse for the safety plug and Kia should have issued a vehicle recall for this problem, but I digress. The dealership conducted their diagnostic and recommended replacing the safety plug to the tune of $400. However, the car still didn't start and the dealership recommended replacing the 2 modules for $4,000. I immediately called 3 Star Auto and had my vehicle towed to the shop. Tim diagnosed my car and reprogrammed the modules for $400, yes... $400. The vehicle was back on the road the next day and I've not had any issues with the modules. I explained the correct diagnoses to the dealership and express my extreme dissatisfaction with their unnecessary, expensive remedy. Tim is the most competent, trustworthy mechanic I've come across. Not only do you get impeccable craftsmanship and fair market value for the work, but you get superior customer service and someone who values your patronage. Next time around, I'll tow my vehicle a 1,000 miles.