Preferred Auto Repair at Bel Air - Staten Island

mary blackman

★★★★★

3 years ago

The guys are exceptional. Dennis, Matt, and Joshua are the best. They are courteous and respectful. Awesome!

Tim Gill

★★★★★

a year ago

Always get me in and out promptly, barely ever gotta eat more that 15 mins

ANIMAL

★☆☆☆☆

9 years ago

Horrible. I went to certificated place before come to my inspection to make sure everything is ok. When i get this place the people very disrespectful and nasty word's he told me i need to buy $45 winshield wipers or he gonna fail and he fail my new dodge gran caravan 2016 this is ridiculous i need helpnot recomended they rob u money

Christopher O

★★★★★

7 years ago

Recently saw Dennis and co. at Preferred Bel Air. They took care of my brakes, tires, inspection, and oil change. Quick and Courteous service at a reasonable price.

FSANEIL LAZER

★★★★★

5 years ago

Good shop good people. Decent prices.. They also own a parts store right near the Atrium theater. Go there. Prices just like all the chain stores.

Maleen Himesha

★☆☆☆☆

3 years ago

Think twice if you want to do your inspection with this guy. He loves to change bulbs and charge you some extra bucks during the inspection.

Christina Zakaria

★★★★★

6 years ago

My father had recommended this place to me , first time going there , made me feel very comfortable answered all questions I had and was very honest and for a young girls view that knows nothing about car parts that deserves 5 stars , this will be my new mechanic shop to go to! Definitely recommend

Rose Garb

★☆☆☆☆

7 years ago

Horrible. Went for oil change a few times to find out they were only out a drop of oil in my car so that I kept going back ! Also told me I had a huge leak in my AC and it was gonna to cost $300-500 to fix meanwhile they were scamming me ,my AC was perfectly fine they were only putting a drop of frion in the car so the cold air would keep running out. They are scam artist wouldn’t trust a word they say.

Michael Hoffman

★☆☆☆☆

5 years ago

I would NOT recommend no one to this shop!! I had my car serviced before i went to this shop for a inspection !! Explain to guy i fixed everything to pass inspection and he failed me because i needed the car to drive 10 more.miles for everything to read smh for 37 dollars he failed me smh told me he didnt take credit card when he had a credit card machine thats shows u what your dealing with!! Told me also my back brakes where bad when i literally fixed them 2 hours ago !! Dont trust this guy he is a crook

andy mak

★☆☆☆☆

Edited 6 years ago

Worst Auto Shop I've ever been. Bring my car for inspection Shop owner Check everything very carefully so he can fail the inspection and get some money from you. Finally he found one thing he can fail my inspection, Wipers! Told me you can go buy a $15 wiper and bring your car back for another inspection ($10) so why not buy one from them ($24). First said my Seat belt isn't working then my Wipers Unbelievable! My dash cam caught everything he said. At the same time, there's another car he failed because of same problem. I should read google review before I even consider this WORST AUTO SHOP. Just found out the ANCO wiper they sold me cost only $2.51 instead of $24. I had it film. Planning on file a complain.

James Melville

★☆☆☆☆

2 years ago

I was recommended to come to preferred to have my oil changed in my 2017 Volkswagen Passat. Now 8 months later I’m going to get my oil changed again and I have to replace my whole oil pan, because the smart mechanic Decided to use an air gun to tighten the drain plug. Now I just had to come out of pocket over $1500 to change my oil. I would never recommend anyone going here unless your willing to spend even more money next time you need work done to you car. If I could I’d give 0 stars. DONT GO HERE!!!

Kathleen S.

★★★★★

a year ago

Huge thanks to Dennis who saw me trying to put air in my tire with the coin operated machine and helped me! He let me pull up to the garage and did it for me. I feel very blessed and have to shout it from a mountain: THERE ARE STILL GOOD PEOPLE IN THE WORLD!

Olivia Drabczyk

★★★★★

2 years ago

Consistently high quality service. My family and I come here for all of our auto needs. Recently called here in the morning, and was seen day of for an oil change and inspection. Able to complete NYS verified inspections.

Frank

★☆☆☆☆

a year ago

If you like dealing with 2nd rate mechanics who refuse to admit improperly fixing your vehicle, after charging you $400 and then being treated like a child - then this is the mechanic for you. This coming from a former customer of 7-plus years.

Charlie Du

★☆☆☆☆

4 years ago

I was a five year customer of this shop. I used to go for basic things like oil changes and inspections to this shop. Last week i went in and tired to get an inspection. I had a broken head light. The owner attempted to up charge me 20 dollars to put some clear tape on the light so that it would pass inspection. I went to the store next door and bought a roll of tape for two dollars and fixed it my self. Ten min later I went back for the inspection. The mechanic did an oil change and an inspection. Thirty min later the mechanic came out and told me my car fail inspection because my rear tire was no up to code. He tried to up sell me new tire for 140 dollars. I was charged 37 dollars, because they have a pass or fail policy. I went to another shop up the road and i passed The Inspection with no problems. I feel like this shop is very shady. I think the kid failed me because I didnt pay them 20 dollars to fix my head light. Anyway, I will no longer go to this shady shop. They lost a five year customer because they are greedy. I will tell this story to all my friends and co-workers for as long as i am in Staten Island. If you are reading this please find another place to do business.

Anton

★☆☆☆☆

7 months ago

Never use this service. I stopped by to replace the front and rear brake pads. The job took forty minutes, but they charged me as if they had worked for two hours and three hundred and thirty dollars. The worst service ever.

M.O.

★☆☆☆☆

3 months ago

They broke my tire pressure sensor in half and told me it was normal to drive for 2 weeks while the light resets.