About Business
A & E Automotive Repair is a leading Car Repair specialist serving the Newport News, VA, Newport News area. They provide a wide variety of solutions, including Auto repair shop, Brake shop, Car inspection station, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 127 verified reviews, their reputation precedes them. As a locally-owned business in Newport News, VA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Newport News, VA.
Google Reviews
Judy Sigmon
★★★★★
3 months ago
A&E Automotive, Ed and his mechanics, are the most professional group of guys you could ask for. He stands by his service and is trustworthy. His mechanics go out of their way to take care of your vehicle to ensure that it leaves the shop to your satisfaction. His prices are fair and he will work with you. I would not have my vehicle worked on anywhere else unless he recommended it. Fair price, trustworthy, and knowing your vehicle is cared for properly, this is where to go.
eric barnes
★★★★★
3 months ago
I've been taking my vehicles to A & E automotive for years. The best service in town. If you want good work done to your vehicle bring it to A & E automotive.
William Brinton
★
☆☆☆☆
7 months ago
They returned my car with a shattered window and were unable to explain what happened to it. Simple said they had no idea what happened, and did not offer to fix the damages.
Mccree Sharlissia
★
☆☆☆☆
6 months ago
If I could give them a 0 I would they were nasty ,rude and very unprofessional I brought my car there to get inspected they didn't use jack properly and created damages and would not take accountability told me my car was dirty maybe I didn't notice it before when I asked for there insurance said I would have to take them to court and I said I will 5-10 mins later i get a call saying if u drop it off ill have somebody look at it and fix it. I drop my car off at 9am older mans says ill give u a call in a couple hrs 12 noon I call to see wat was goin on older man answer says buddy took a look says there is nothing he can do so I guess ill be takin A&E to court since they dont wanna take accountability and release there insurance. I dont recommend anybody to bring there car here not even for a inspection.
Scott Watts
★★★★★
5 years ago
These guys are honest, professional, extremely knowledgeable, and courteous. I had fairly major work done on my custom ’76 Jeep CJ7 and I could not be happier with the quality of work. By far the best auto repair shop I’ve ever worked with. Thanks, Ed. Thanks, Chris. Highly recommended.
Robert Lorensen
★★★★★
a year ago
As my motorcycle mechanic is right next door to their shop, I have known these people for a while. They do do great work at reasonable prices. They are not necessarily the cheapest yet they are also not the most expensive but, they do very good work.
Steven Smith
★★★★★
6 months ago
Same day service. Prices are good on labor. Quality work .
Brice Thomas
★★★★★
Edited 4 years ago
These guys are awesome!!! I have brought my vehicle to them a few times and they had always done a great job. They have always been open and honest about what needs to be done and what they feel comfortable doing in order to not waste money. They saved me a lot of money by not attempting to make something happen that they knew wouldn't be a lasting repair. I'll take my cars there from here on out.
Cameron Saunders
★★★★★
5 years ago
By far the best auto repair shop I’ve ever worked with. They have helped me and other family members with numerous issues both large and small. In all cases they’ve been respectful, honest, quick, and very fairly priced. All the reviews that you think might be too good to be true are definitely legit based on my experience. Everyone there has the approach and attitude that help you know you’ve been taken care of properly.
Autumn Rose
★★★★★
2 years ago
I showed up for an inspection a few minutes before they opened. The mechanic was able to see me immediately and I only waited for about a half hour. I had a bulb replaced, and the inspection itself was less than $28. I’m so pleased with the service and I would recommend this place to anyone.
jim Sosa
★★★★★
5 years ago
Everything that’s good about people exists here. My experience at A&E was surprisingly good, with an outstanding customer service attitude that I haven’t seen in the 25+ years in the area (for automotive shops) I’ve been to. In addition to the positive reviews for the work they do at A&E, I was willing to give them a try. I arrived to a line of people in the lobby, but decided to wait - watching the people quickly peel away from the lounge, I found myself alone and my vehicle in the shop, getting the service I needed done in a short time. The staff here not only can do the good work they do, but also have that down to earth, helpful and sincere attitude with their customers.
Harry Warren
★★★★★
5 years ago
These guys are awesome....!!! High quality work with a fast turnaround. They work on a wide variety of cars and have excellent experience and diagnostic capability. I have brought all the cars in from my extended family and they have done a great job every time. I highly recommend them...!
Holliandra Hudson
★★★★★
10 months ago
Had a wrench in my tire and they went out of their way to help me and my children get back on the road at no cost. Amazing people!
Hannah Phelps
★★★★★
8 years ago
I just got home from getting my inspection done and for a mom and pop place like it is I would recommend this place to EVERYONE. Amazing staff, outstanding service, and phenomenal wait time. Just overall a great place! I had the pleasure of dealing with Ed at the front desk and he was amazing. Very friendly atmosphere! I wish the scale was higher than 5 because they went above and beyond all my expectations!
Jim Bryant
★★★★★
5 years ago
I have been working with these guys for years, what a great Team! Knowledgeable, courteous and good turn around times. They service both my personal vehicles and my work vehicle. They have never failed to get me back on the road in a timely manner. i recommend all of my friends and family to them.
Personal Touch Housekeeping
★★★★★
3 years ago
I have been going to this shop for nearly 20 years because as a single female it's difficult finding mechanics that not only have integrity but also take the time to educate you on repairs/services you may need. Ed and Chris provide outstanding customer service. Ed looks out for his customers and never waste your money on upcharges other shops always seem to have a long list print out of "recommend" services. He's a no nonsense old school mechanic that cares about providing quality service and honesty. In 20 years I've been bringing multiple vehicles for repairs/services, I always drive away confident knowing Ed has me safely on the road again in my travels. I need that assurance considering Im regularly commuting between states. Peace of mind is worth its weight in gold. He and his team are a blessing in this industry.
Erick Weinreich
★★★★★
5 years ago
Awesome awesome people. They were maxed out for work on the day which was totally understandable, but yet still made time to get my car started and up and running. He said “I would hate to see you guys stranded”. Great People, Great work, Great business. Highly recommend!
Dani Olthoff
★★★★★
8 years ago
Top notch service and reliable team! After taking my car to two other places, A and E was the most trustable and respectable of a mechanic facility! From engine repair to oil change, they do great work for a respectable price! Thank you so much to out friends who referred us here! Keep up the good work!!
Zach LaCroix
★★★★★
7 years ago
Outstanding service, hands down the only place I will take my car in the future. I didn't feel like they were there to recommend different fixes and try to find additional problems than the one I brought it there for. Best shop I have been to in the area, and I have been to quite a few. I hope I never have to come here again, but knowing my car.. I will be back for more help soon..
Tempest Gentry
★★★★★
4 years ago
My car splash shield started dragging on the floor today on my way home and I freaked out. I usually hate taking my car in to shops because of just general rudeness at every single one I’ve gone to, or just not properly explaining or being nice due to me being a young woman. Took my car here because they were the first of SIX places to answer the phone for me. I am completely blown away by their customer service and just overall friendliness. I felt comfortable, and like my car was in good hands. Not to mention the did such a good job and fixing my destruction. Will continue coming here from now on!
