Google Reviews
Isabel Swogger
★★★★★
a month ago
I would rather entrust my vehicles to Louie than take them to a BMW dealership. For many years, Louie has been the only mechanic I trust with all of my BMWs, and his level of expertise, precision, and professionalism has consistently surpassed my expectations. His understanding of BMW engineering, systems, and performance is immediately evident, and his workmanship reflects true mastery of his craft. Even after relocating to Pennsylvania, I continue to make the drive back to Brooklyn whenever my BMW requires service because I know the job will be done correctly the first time. Louie performs thorough diagnostics, takes a methodical approach to repairs, and never relies on guesswork. He clearly explains issues, discusses options, and prioritizes what is essential versus what can wait, allowing you to make informed decisions about your vehicle. Louie’s work meets and often exceeds dealership standards. He uses professional-grade diagnostic tools, follows manufacturer-recommended procedures, and pays close attention to long-term performance and reliability. Unlike dealerships, however, his service is personal, transparent, and never driven by unnecessary upselling. His pricing is fair, honest, and reflective of the quality and precision he delivers. What truly distinguishes Louie is his integrity. In an industry where luxury vehicle owners are often overcharged or pressured into unnecessary repairs, Louie operates with honesty and accountability. He treats every vehicle as if it were his own, stands behind his work, and genuinely cares about the safety, performance, and longevity of the car. Finding a mechanic with this level of technical knowledge, ethical standards, and consistency is extremely rare especially when it comes to BMWs. Louie has earned my complete trust and long-term loyalty through years of dependable, high-quality service. I would choose Louie over a BMW dealership without hesitation and confidently recommend him to anyone seeking dealership-level expertise with unmatched honesty and care.
Jefri Espinal
★★★★★
Edited a month ago
Excellent service and very knowledgeable mechanics. They took the time to explain everything clearly and didn’t try to upsell or pressure me. The work was done quickly, pricing was fair, and my car runs perfectly now. You can tell they actually care about their customers. Highly recommend this shop to anyone looking for honest and reliable service.
Marguerite Hemmings
★★★★★
5 months ago
Such a thorough, helpful mechanic! I came in because my battery light was on. Fixed things on the car my old mechanic didn’t even mention. Glad I found this place. I included pics of before and after of my headlights, the mechanic added on a cleaning and replacement lights for barely anything.
Malik Mclean
★★★★★
7 months ago
You call and ask for louie, talk to him nice because he WILL look out for you. Knowledgeable mechanic who will work with you is the best way to describe this clutch spot. I had my rotors changed and got the wrong size shipped he made 1 call and got me the right set within the hour.
Gianna Roberts
★★★★★
4 months ago
Great experience with Louie! He explained step by step what was wrong with the car and what the options were to fix them. He made me feel at ease with all the big car words & literally finished my car in a day. Would definitely recommend
kimeca Cooper
★★★★★
4 months ago
I can’t say enough good things about Louie, From the moment I brought my car in, he went above and beyond to help me understand exactly what was going on. He didn’t just fix the issue—he took the time to teach me about my car, explain what the signs meant, and walk me through every step so I wasn’t left confused or worried. What really stood out to me was his honesty and patience. He listened to my concerns, asked questions, and never made me feel rushed. Even when the situation was stressful for me, he stayed calm and professional, helping me figure out the best solution without trying to sell me anything unnecessary. It’s rare to find a mechanic who actually cares about educating customers and also making them feel confident about their vehicle, but that’s exactly what he did. I left feeling informed, supported, and grateful. If you’re looking for someone who truly knows what they’re doing and treats you with respect and kindness, I highly recommend him. Excellent service, excellent communication, and excellent work all around.
Jeffrey Morales
★★★★★
3 years ago
(HAPPY NOW LONG TERM CUSTOMER) BEST MECHANIC IN NEW YORK CITY PERIOD, anyone second guessing going this shop STOP, YOU WILL NOT REGRET IT - he care so deeply about your care and your best interest. He treats you like family and keeps you updated every single step of the way. His very knowledgeable and experience. He SAVED my car. In the beginning I was so stress about my car and how to fix it but Louie made the whole experience calm, cool and brought so much reassurance. Him and his team are so talented. My whole engine needed fixing and he save it and with a price range that worked so affordable for me. He is my mechanic for life I’m referring all my family and friends to Lou. also it don’t matter what you got fix let him check because he will tell you straight up if what you already done to car was to your best interest!. The 5 star reviews live up to the expectations and more X - million, this a reviewer who STRUGGLE to find a trust worthy mechanic for years and I am happy I found the NYC BEST MECHANIC, Lou shop deserve all the hype!
Paskins Joseph
★★★★★
2 months ago
Thank you for your honesty, expertise, and time! He and his time fixed the problem in no time at all 🙏🏽 I picked the car yesterday, and it sounded better than when my brother brought it in to the shop💯 This man is dedicated to his craft indeed, with such passion to inform his customers of what the true issue of the vehicle is… lots of Auto Repairs shops, including mechanics can take notes 🧠
Deshawn Williams
★★★★★
2 months ago
Took it in for a starter issue, left with a few other fixes that I've been neglecting all for a decent price. Dropped it off on a Thursday got it back Friday afternoon, fastest service I've gotten done on my vehicle. Solid service and great communication now he's my go to.
Bianca Vhi
★★★★★
3 years ago
Kudos to this shop and its people. Hooray!! Highly recommended!! These wonderful people of “ a metropolis quick fix automotive” especially Louis did a Great job for taking care of my car that had a bit deep scratches. Louis promise to take care of it for only 2 days and viola they did. Not to mention they did it for a reasonable price. Hooray!
T
★★★★★
3 years ago
Want to protect your catalytic converter from getting stolen? Bring your car to Louie and his amazing team. Whether your catalytic converter was stolen and you need it replaced or you want to add an added level of protection to the one you have now, go and see Louie! He welded steel bars on my cats so thieves think twice before trying to cut and steal from my car!! I cant recommend Louie enough for any and all car related repairs and needs!!!
Devan Gift
★★★★★
2 months ago
I brought my Mercedes Benz GLC 300 to Louie and in 24 hours my car was running like I just pulled it fresh off the lot. Thanks Louie.
Mo
★
☆☆☆☆
a month ago
I just went there for inspection with tint and I have a permit, this guy said he's been doing this for 20 years and my registration has to say, I have a permit, which is not true. Tint is a different department. A window tint exemption is generally a separate document or authorization (such as an affidavit or a specialized certificate) that must be carried in the vehicle at all times, not noted on the registration. As you can see everyone that leaves a bad reviews he writes the same thing, they are a dmv inspection station and I've already filed a complaint with the D. M. V already. I would really be careful going to places like this.
Mrs. K. R.
★★★★★
11 months ago
I was so impressed with the service I received today, Louie treated my car as if it were his own. Once I explained what was going on with my car he quickly identified the problem. He explained every detail until I understood, patience is what he has!!! He's like an auto mechanic doctor. I felt confident with the work that he and his colleague completed on my car!!! And trusting someone with my car is NOT something I DO!!! If you want a mechanic who truly cares and knows their stuff, I suggest you check Louie out he'll have your car running smoothly!!! I'll be a regular customer for all of my auto needs, Thank you very much Louie & Colleague, Great Job!!!
Michael Jay
★★★★★
a year ago
Almost two Months with out my new inspection sticker because my Dodge Charger had a check engine light on and the code that was giving me were P0172 & P0175 Which indicates System Running Rich Bank 1 & Bank 2 I try many places but they never ever Fixed the problem I would drive the car and next day check engine light would come on And in the morning Car Would start Very Rough to the point that the entire car would shake,finally Came Across Loui and I explained to him the situation and he immediately told me What needed to be done but that i had to leave my car for a couple of days in order for him to really fixed the problem well i left my car and each and every morning for 1 week he would call me or facetime me to show me the parts and sensors that were bad well after a full week The Car was fixed no check engine light it passed inspection with no issues Car runs and drives amazing Honestly I Can’t thank my Brother Loui for really putting the time and dedication in fixing my baby,The Price For Everything Was Very Good And Affordable I would Highly recommend Loui and He’s Guys specially if you have a Mopar vehicle.
Timothy Chubinidze
★★★★★
4 years ago
Got my car undercoated just in time for winter! Louie and his team are professionals at what they do. Do not listen to the fake reviews. Once you go to his shop for yourself and speak with him, you wont want to go anywhere else.
Dha Naine
★★★★★
4 years ago
Ignore the fake reviews that are 1 star this shop is a great place and treated me with at most respect, Great Service and Honesty was awesome, Louie fixed my car at little to no cost compare to other shops I have been to in the past, free diagnosis and saved all my parts even sent me pictures of repairs
Guerschon Lilavois
★★★★★
4 years ago
DO NOT LISTEN TO FAKE 1 STAR REVIEWS. They resurrected both my subaru and my acura. saved me THOUSANDS hand over fist versus what the dealership and other shops tried to charge. transparent when it came to telling me the problems with the cars and I have never had to go back for the same problem twice. BEST SHOP OUT THERE. MVP 10000%
Caitlin Milone
★★★★★
11 months ago
I had a great experience getting a spoiler installed. Louie and his team were professional, quick, and made sure everything was perfectly aligned. The car looks amazing, and the pricing was unbeatable. I highly recommend Louie’s shop for any car upgrades. I’m so glad I found this place! I’ll definitely be back!
Rick Smith
★★★★★
8 months ago
Luie has ethical standards and compassionate reasoning. There’s a balance between cost and satisfaction that gives the quality assurance.
