A & S Auto Repair and Body Shop, Inc.

Margarita Restrepo

★☆☆☆☆

6 years ago

Great Job Chris I brought my 2000 Hyundai Elantra, 5 speed, for a problem with a check engine light because I have to bring my car for emission and I had been doing some minor repair with my brother that did not fix the problem. Tony explain to me that a fume test needed to be done to know were the problem come from. As a result the canister ($192.26) was change and also the gas tank ($399.90). The cost of labor was $148.50 for the canister and $346.50 for the tank. This work take a week and I payed $1300.00. If you do simple mat the cost for services was $495, parts $592.16 add enviro fee $16.22 and taxes $77.62 equal $1,181. they overcharge $119 more. This work took a week and the damage of the clutch but the car past the emission test The car was leave it on 08/26 with 177,123 miles and after wearing for parts they called me that it was ready on 08/30 according with the phone call on my voicemail at 3:30. I called back again at 4:15 at the shop was ready closed. After a long weekend and when I went to pick the car up on 09/3 I got the news that my car had the clutch broken or maybe the transmission need to be change. How that happened?. They did a test on Friday after they called me (How they did a test after called a customer that the car was ready?) Took me 17 years and more than 160 thousand miles to broken the original clutch and his mechanic took less than 1/2 a block and some feet of distance from the garage to broken a clutch. they return me the car after 2 day (177,424 miles) with excuse that the fluid was dark and cause the problem because was change for my brother 2 year ago. A good professional recognized a good job done by other. There is so many details that is to long to explain about this services I do not recommended this business. they were not clear with me and they cause another problem looking for other more expensive repairs

Brandon Kelly

★★☆☆☆

a year ago

Great place to go if you want to get price gouged! Got quoted 250$ just to have my broken ac looked at, went to a different shop and paid a little over 500 for a diagnostic, new compressor and refrigerant. I can only imagine what I’d have to pay if I went here. Two stars because they were at least polite while trying to rip me off.

Chuck & Stephanie Lindblom

★★★★★

8 years ago

Chris the owner was able to diagnose and fix all the issues with my car the first time. The quality of the work is great and the price was more than fair. He also gave me some recommendations on some future work that would need to be done to the car, and what he would charge for them, but he was not pushy about it. I am 100% going to be using this place in the future

Keith

★★★★★

4 years ago

This place is quite amazing. It's like a One-Stop shop. They do everything and everything quite well. I have my brakes done excellent job. Going to have body work done. I don't think there's anything this place cannot do. Young lady Amanda is absolutely on the money. She went through my auto claim and got everything set up for me. Chris is quite a mechanic also prices are very reasonable or competitive at least. But they professional job. I highly recommend it from small jobs to large

Mandy Okine

★☆☆☆☆

Edited a year ago

Very rude man who claimed to be the owner, funnily I have been there before. On this day I asked to have some air in my back tyre. The tech was ready to do it and this ‘owner’ came out to say they cannot do it because they cannot be liable for any broken tyre if anything goes wrong. Really? Even if you will charge for it why not? But he just did not want to do it. What a way to attract customers. People just need good customer service. Seemed very racist/discriminatory.

Mike M

★★★★★

4 years ago

I recently had some work done here on my Audi and wow… Chris and his employees are absolute professionals. I cannot speak highly enough of this business. Like many people I struggle to find an auto repair business that I can trust. Fortunately, my search is over. Chris (the owner) has created a very honest, respectful, and highly capable team. My sense is they would never let anything leave the shop unless it is not just repaired but better than its pre-damaged state. They care about everything they do, and they are honest to the extreme, even if it means turning away unnecessary work. They work fast and are also very reasonably priced. I highly recommend this business as your one-stop-shop for all your automotive maintenance work. I won’t go anywhere else from now on.

Chuck Lindblom

★★★★★

Edited 7 years ago

While driving down I-95 the muffler on my car rotted away. I took my car to this shop and they were able to get the part and install it within a few hours of me dropping the car off. The price was extremely reasonable for the turn around time. The service tech Chris was extremely friendly, and clearly explained what work had to be done to get it working again. Since then I have had no issues and the car works fine.

Michele Rademacher

★★★★★

3 years ago

I would recommend A&S to anyone. Superior service and helpful. Very timely and honest. My car was brought there after an accident, unfortunately my ins. co. Is totalling my car, however, their service department was excellent, friendly and honest. They were very fast in getting back to me and completing their assessments, within a day of my car being dropped of they completed their estimates. Customer service can make or break a business and they were just awesome!

Victoria Clifford

★★★★★

a year ago

My daughter was in a car accident no fault of hers. I called A&S and was told to bring it in. Amanda worked with me and totally diffused my mental breakdown. Amanda handled everything and the staff, very polite. I highly recommend.

Michael Keller

★★★★★

5 months ago

Absolutely the best auto repair shop in the area! I trust Chris and the team for my entire family and business.

Myran Darden Senior

★★★★★

2 weeks ago

They did the job > i didn't Feel cheated > they was in contact with me constantly > gave honest fair options > worked with my wallet > returned old parts > WISH THEY ADD A TOW TRUCK >but besides that > very satisfied

Myran Broski Darden

★★★★★

a month ago

Good experience here > was having brake issues > of course trying to take the cheap route and do myself > DISASTER> took to A&A > was called immediately on repairs and pricing > wen i explained to them i was ona budget and just brought brakes > they kindly explained > repaired wat was in my budget > gave me the brakes i purchased *which I returned for refund * and i drove off happy and satisfied > definitely recommend ESPECIALLY IF YOU LIVE IN WEST HAVEN

AllDamgeNoCntrol

★★★★★

Edited a year ago

I had to do UPDATE! I keep going back because the work is amazing, just had another repair that is perfect. It’s hard to find a trustworthy shop and I was glad to find this one. The owner Chris is honest and a hard worker, same as his employees. I have met a few of them and they are all so polite and willing to work with me. They even found my wallet with cash in it and gave it back to me. If you are in the area and need work done to your car or truck this is the place to go.

Les Dandridge

★★★★★

7 months ago

For the first time ever, I could not open the gas door on my 2011 BMW. I tried everything with no luck. Drove into the garage area, and two friendly fellows came out to take a look. I followed one around the car to the gas door and he had it open and functional in less than 3 seconds! Amazing. These guys are Car Whisperers! Thanks so much!!

Michelle Ziyadeh

★★★★★

6 months ago

Wonderful friendly service and made my car look brand new after a hit & run. They dealt with my insurance & kept me informed the whole time. I highly recommend this shop for all your car needs.

Frank Damato

★★★★★

Edited 6 months ago

Just wanted to give a shout out on the great service. I received from auto specialist. I was driving down the road. My car was making a crazy noise wasn't sure what it was. I pulled in, I actually had a flat tire. They took care of me right on the spot and , we're excellent and I was on my way in less than an hour. The mechanic was excellent. I would say, give them a try. They took good care of me. And I'm sure they will. take good care of you. Thank you again, everybody at auto specialists. I appreciate it your help and your kindness.

Wanda Hittinger

★★★★★

a month ago

I had a wonderful experience at A and S Auto Repair. They took my car in promptly for auto body repairs. They worked around my schedule, made the whole process effortless for me and completed the job earlier than expected. The friendly staff made me feel taken care of of. I will use this shop for all my auto needs.