A1 Quality Transmission & Auto Repair

Amel Weaver

★★☆☆☆

10 months ago

They replaced my transmission in October 2023 and I had to return my car to them many times after. My transmission is back having issues and its been one and a half years since they "rebuilt" my transmission. I took it back and they wanted to tell me it might be another $5k to fix my transmission, given that I had already made $5K in the initial repair in 2023. They claimed their warranty only covered 20,000 miles. I would say if you're going to work with these dudes, keep every receipt and get everything in writing. If your repair doesnt go smoothly, you want to HAVE all your ducks in a row. The receptionist CJ also treated my BIL horrible on the phone. He was so rude. The "good customer service" is a facade and I personally dont think their work is consistently good.

Cowboys Abroad

★★★☆☆

a year ago

Friendly staff and owner. Carefully explained details of repairs. Responds to questions. On the business side, I had difficulties with my repairs. I paid $5500 to have my transmission rebuilt. I took it back on 3x after I received it back because it still wasn’t running back. On the third time, I was told it was another part not covered under my transmission warranty causing the problem. I paid more money. Drove away and 14 months later ( 2 months after my warranty) the transmission overheated and needed to completely rebuilt again! Hell NO! I changed this from a one to three star because the owner called me personally with genuine concern how to resolve the issue. I gave up and bought new vehicle. I’m done.

Dalton Cooper

★★★★★

4 months ago

Amazing staff and service. Would recommend to anyone who needs transmission work done.

Matthew Kelly

★★★★★

a year ago

I would absolutely recommend this repair shop. The clutch on my Mazda needed some serious repair and All of the other shops I called were quoting me ridiculous prices. These guys gave me an upfront estimate that was much more reasonable than everyone else and were very transparent and direct throughout the entire process. I got my car back in great condition in less than 2 days and will be returning if I ever need serious maintenance work in the future

Producer Juan

★★★★★

5 years ago

Tayeb is awesome! He found out the problem quickly, and test-drove my car to make sure everything was working perfectly before giving it back to me. Most experienced mechanic in Richardson!! Highly recommend.

Darix Wiseman

★★★★★

a year ago

I had my son's Volkswagon CC transmission rebuilt at A1. They did a great job. It has been a few months and just getting around to getting to this. We had a small leak after repair and they did a free smoke test to determine issue. It was actually just an ancillary drip that cleared up after a few days, but the attention to ensuring the job was done right was awesome. Great guys to deal with, highly recommend.

George Gavounas

★★★★★

Edited 2 years ago

My brakes were making noise, especially in the rear, so I stopped at A1 to see Tim11, who diagnosed the problem very quickly. My rear brake pads needed replacing but the front were OK as were the rotors. An A1 mechanic installed new rear pads very efficiently and effectively to remedy the problem and the cost was very reasonable. Any other shop possibly might have told me they all needed replacing but not here. In the office on the front desk hangs a sign that says "you've come to the place for Honest, Quality Service", which is absolutely true! Honest, Quality Service at a very reasonable cost. I highly recommend A1 for your transmission and car repair needs. I've used them several times and can truthfully say that they're the best for Honest, Quality Service you can depend on. Thank You Again A1.

Honey

★★★★★

2 years ago

I am so happy and satisfied with A1 Quality! I absolutely hate bringing my car to the mechanic but I had a feeling these guys would not disappoint. CJ was kind and honest while explaining to me what needed to be done to my car. They were quick to diagnose the problem , repaired it and surprisingly saved me hundreds of dollars . I can’t express how grateful I am to them . I know where to bring my car the next time I have an issue and would highly recommend their services . Thank you again A1!

In Faith

★★★★★

3 years ago

I would highly recommend A1 Quality Transmission & Auto Repair to anyone looking for reliable and honest work on their vehicle. I have been in a couple times to have my car worked on and I am greeted with care and respect. The owner is kind, compassionate, and truly gives the definition of customer service to his customers. You can tell that he takes care of every customer as if they are family and does not settle with anything but quality work. As a single mother I am so thankful to have a honest shop run by a truly good person to help me maintain my car.

Linda Carter

★★★★★

a year ago

I had a very positive experience at A1. They took great care of my car and kept me informed. Their pricing is fair, which is often difficult to find today. All in all it is a great repair shop and they are super nice!

Jim T.

★★★★★

2 years ago

Took my RAM 1500 to A1 Transmission in Richardson because my transmission was starting to act up.issues. Both the owner and CHILD were professional and polite. They had my truck diagnosed within 2 days and fixed in 5 days. The price was right were they quoted me and the 12 month 12k warranty was more than I expected. I am definitely going to use them again if needed and recommend to my friends and family. Thanks A1 Transmission

Dirk L

★★★★★

a year ago

Took my car for the first time at this location and was very pleased with the service. They explained and showed me exactly what was wrong and what it will take to fix the issue. Would take my car back in the future.

Shuang Jiang

★★★★★

2 years ago

I went there got my coolant bypass valve replaced. The owner(taybi), CJ and Princeton ( hope I spell the name right) are really responsible, honest and patient. They value your time and money. I got amazing service with good, reasonable price. I highly recommend this place if you have any car problems. And I will come back for my future auto repairs!

Jillian Zhorne

★★★★★

2 years ago

I am so pleased with the work A1 did on my car. I’ve been using them for several years for other things because I trust them. And last week my transmission went out. Omg! They saved me and although I did not like paying for a transmission I feel like their prices were very very fair. Thank you A1 for always taking care of me and my families vehicles. You’re the best!!!

Tiffany Gray

★★★★★

a year ago

Not only are these guys professional bit also courteous and respectful. It did not take long to fix my car. Whenever I called they gave no hassle. I will recommend them for friends and return for other jobs too

Mark Garcia

★★★★★

2 years ago

5 star service! I had the differential in my truck rebuilt and Cj was awesome from the moment I called he helped me through the whole process and answered all my questions. He told me it would 3 days to get it back and he had it done in 2 and had my truck back before new years. I would definitely recommend!

Sonia Lara

★★★★★

6 years ago

Grateful! I went in for a transmission flush and turns out there were other issues with my Jeep. Not what any owner wants to hear. TM was kind and patient in explaining the repairs that needed to be done. The quotes for the labor were very fair and throughout the whole process I felt liked a valued customer. TM was aware of my one vehicle situation and even though I had to leave my car for a day and half, the team made sure I got my Jeep back in a timely manner. Excellent customer service and work. I will definitely go back to A1 for any other car repair needs that come up. Definitely recommend this place!