AA Auto Care 475 W. Centennial Pkwy - Store # 1100

Leah Boelter

★★★★★

6 months ago

Jay the manager really went out of his way to help me get my vehicle fixed. I had to go to work and he was extremely helpful and efficient is a short amount of time during an already tough situation with my car not starting.

Reginald

★★★★★

a year ago

Hey im going to make this review as short and to the point!! Im a 23 year verteran of the United States Marine Corps and we have a term that is bestowed upon those that go above and beyond the call of duty...BRAVO ZULU ...... that translates to " Job well done" keep up the great work guys you have earned my business!!

Alexandre Leme

★★★★★

Edited a month ago

Jay helped me he was great and Always help me in everything they are the best Auto care of Las Vegas

Malena Lucero

★☆☆☆☆

4 months ago

DO NOT BRING YOUR CAR HERE!!! I came yesterday for a tapping noise behind my tire they lifted it up for 2 seconds and said I needed all new motor mounts and quoted me 1,100 the next day I took my car to a different shop and in under an hour they fixed my problem for just 80 bucks in case anyone’s wondering I had a little rock stuck between my brake Rotor and dust shield an easy simple fix PLEASE GET A SECOND OPINION IF YOU TOOK YOUR CAR HERE!!!!

Je'khi Thomas

★★★★★

2 months ago

I had a great experience with you guys everytime I come I get the best help from jay and his crew they always treat my car with good care and get it done right

SANDRA LOPEZ

★★★★★

a month ago

Came to had my car serviced at AA Autocare Jay took great care of me and gave me a good price for the repairs needed on my vehicle . great customer service and great prices

DeShaya Jones

★★★★★

5 months ago

Got my engine replaced & they so kindly gave my first oil change free of charge. Jay is the only one I prefer to deal with real solid individual that always get my car issues right every time 💪🏽💪🏽

Erick

★★★★★

2 years ago

Replaced my own spark plugs and wires due to a random misfire but misfire still appeared. Decided to bring in my 02 Silverado in here, initially came in super nervous because I always hear negative stuff about auto shops in general. But they diagnosed this really well and quick. They replaced all my coils and fuel line regulator all for a very fair price(labor charge was around $150) and they included a free smog check with it after I told them I'm only doing this because I need to pass smog soon. They had my truck ready within a couple hours and I inspected and ensured they replaced each part. Very honest and great customer service. Will definitely start going to this shop and this shop only for all of my maintenance needs.

Lydia Gray

★★★★★

2 months ago

AA Auto Care Has been there for me when ever I have a auto question or for repairs, Jay the manager is the best and the mechanics are professional and caring!! I love the service I get there and never take my car anyplace else!! Thank you guys for everything ❤️

Lydia Ogata

★★★★★

4 months ago

Came to bring my vehicle for a Smog check. I also had them look at my struts that were bad and had them replaced. Cindy and Jay took care of me. They are very considerate and understanding with any questions I had. Great Place and Honest.

Troy Morrison

★★★★★

2 months ago

This shop has the care best for you vehicle. It's not my 1st visit or my lady. Ms. Megan is absolutely the Best. Friendly, Beautiful and very Courteous. Thanks for taking of my vehicle today.

Bebe Dailey

★★★★★

6 months ago

"Exceptional Service and Care!" I had my car serviced, and I couldn’t be more impressed with the experience that's why I keep coming back. The receptionist is very welcoming! When I get in my car, it was running like new. The staff had gone above and beyond to make sure everything was in perfect working order. I'll always come to this location.

oswaldo Vazquez

★☆☆☆☆

8 months ago

Worst service ever, manager J charged 1,300 for a gas tank replacement, they ending patching my gas tank with a 20 bucks amazon metal patch,really, and the patch never stop the leak. they refused to give my money back, my car still now with a coorprate AA, john, i hope he can fix the problem at least..i ll keep updating this review,

Monique Sims

★★★★★

a month ago

Excellent service. Jay and members of his staff were very helpful. I drive a 2002 Toyota Highlander. Even though my baby is of age she still deserves love and tenderness which she gets from AA Auto.

Blayd H

★☆☆☆☆

3 months ago

Good prices, terrible service. Watch out for the receptionist! She'll bite your head off over simple inquiries. Signed us up for a smog check, right before the smog technician walked out. The technicians have some decorum about them, but that's only if you can stand the terrible customer service at the front of the desk to even get to them in the first place. Don't expect an easy time getting your car serviced here- even if the prices are cheaper. Edit: I've changed the rating to one star. My dashcam caught a technician abusing the transmission, whining about having to do an oil change (which we've done at home plenty of times, it's not THAT difficult) and demonstrating extremely aggressive behavior while driving MY VEHICLE. Conclusion: Don't come here! Even if it's more expensive; TAKE YOUR VEHICLE ELSEWHERE!!!

Robbie Cruz

★☆☆☆☆

a month ago

Did the K Service, when they flushed radiator they filled it with water instead of coolant, When I drained the radiator to repair the car only water came out of the radiator. Also whole engine was filled with water no coolant at all. Terrible service, could’ve lead to serious damage and a costly repair. Unprofessional and probably doing it to make me spend more money towards their shop. Also found coolant in power steering pump and in the reservoir. Definitely scammers.

Jane Netta's Daughter

★★★★☆

3 weeks ago

I had been quoted $451 for a tune up at Brake Masters behind Walgreens on 5th and Centennial. I had gone for an oil change because it was a good price. The oil change took forever, because they decided to inspect my car for more work. It's logical that as an Indigenous woman, I will always have to deal with this king of thing. That's not even the kicker... Brake Master's front desk agent told me I needed to change one spark plug. That's on top of the myriad of repairs they decided to quote me. I was told by the person who answered the phone at AA Auto Care to look for certain signs. I did notice them BEFORE I called the second time. this time I asked for a tune up quote. When I came in I met Jay. Cool, laid back brother. He had told me on the phone that the estimate for the work would be $173. He had told me to come immediately. I waited there and watched while they did the work. Nice, even tempered. No wonder he's the manager. I don't know ow long it took, but it was fast. My grand total for the work was $178!!!! Just the plugs, now. I'm good with that. They're offering $389 special for fluid exchange. I mean ALL OF THEM. Soon as I can, I'm going. No doubt. Thanks, Jay from LA!!!