About Business
For professional Car Repair care in Wilmington, NC, Wilmington, look no further than AAA - Military Cutoff Rd. Their team excels at delivering top-tier results for Car repair and maintenance service, Auto insurance agency, Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.3/5 rating based on 287 pieces of feedback. They have become an integral part of the Wilmington, NC community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Wilmington, AAA - Military Cutoff Rd is ready to assist with your next project or repair.
Google Reviews
Gabi Calabretti
★★★★★
7 months ago
Had car troubles on a road trip. Staff super friendly and helpful. Car was fixed up within an hour.
John Parkinson
★★★★★
4 years ago
My dealer couldn't accommodate me for 2 weeks but AAA was able to get my service scheduled (online no less) as soon as I wanted it. They were faster and less expensive than my dealerships and AAA used synthetic oil while charging less than my dealership does for conventional oil. I have used them several times now for simple and more complexed repairs. They have always done a good job for a fair price. Glad we have them near by.
Mary Biehner
★★
☆☆☆
10 months ago
Every time I have tried to come here for the past 6 months: foreign currency a month ago, that was suspended/ unable to help. Tried to come in today AGAIN for my foreign drivers license and the camera is broken… so now I have to go somewhere else to get the photo taken. Honestly I give up with yall. It’s never easy, at any location. Because of course the oleander building doesn’t do travel stuff? The door doesn’t even have all the hours on it that made sense, so I had to go back in and ask when they close. Only one person working at the area I need; she was busy, fine. But knowing your camera is broken, don’t tell me to sit down and wait, tell me if I need anything that requires what yall can’t do, that I’ll need that first, tell me that instead. Stop wasting my time at every turn please.
Alyssa Kelly
★★★★★
2 years ago
I recently purchased a used car from a local auto sales shop that turned out to be a LEMON. I went to several auto service centers in Wilmington for estimates that were almost $5000! These guys at AAA were so sympathetic with my situation and repaired the car for 1/2 the price AND a with a 3 year warranty! Everyone I spoke with at this AAA were super nice, very knowledgeable and did the work in only 24 hours. Highly recommend!
Makayla Layne
★★★★★
2 years ago
My experience here was spectacular! The boss named Jay was very kind and made sure I was able to get my car serviced in a timely fashion. I struggle finding honest and reliable mechanics/car shops being that I am a young female who goes by herself. The mechanic that worked on my cars name is Kyle and I would definitely recommend anyone to Kyle for any car repairs, services, or needs. He was very knowledgeable of all cars, showed me exactly what he was talking about, and provided top notch customer service. He was able to service my vehicle and earned my trust and respect due to his honesty and kindness. He was very honest about what needed to be fixed rather than giving me a list of things that are wrong with my car that don’t actually need to be fixed to get my money. AAA on military cutoff is extremely dependable and have good people working for them. Jay is the guy to talk to and Kyle is the mechanic to go to for any future car needs!
Maria Vilis
★★★★★
a year ago
I will not go anywhere else in town but this AAA on military cutoff! I cannot say enough good words about the car care staff here. I know nothing about cars but they never use that against me and are always honest with me. 12/10 recommend them!
Todd Phillips
★
☆☆☆☆
a year ago
If I could rate 0 stars I would. My son and his mom were visiting town for a college tour and his car overheated. They took it here and let them know they needed it fixed ASAP as they had to get home the next day. The shop “diagnosed” it as needing a new radiator and thermostat and AC service. They quoted $1,200 which seemed ridiculous to me. Got a quote from another local shop that was half the price. Took the car there and they pressure tested the radiator and it was fine. Replaced the sticking thermostat and all was good. So at best this place is terrible at diagnosing issues. And at worst they are dishonest and trying to take advantage of folks without car knowledge. We still ended up paying almost $300 for an unnecessary AC service (any good mechanic knows the AC won’t work when a car is overheating) and their “diagnostic” test. The thermostat repair at the next shop was half what we paid for AAA’s service. 0 Stars, do not recommend.
John Andrews
★★★★★
a year ago
My truck’s tire was about to run flat. Stopped in hoping they could plug it, puncture was too large but they changed my tire for me. Outstanding guest service. Compliments to Crystal Richmond and her staff !!!! They got me home safe
Jy
★★★★★
a year ago
Crystal, Mike, Alex and Terry is absolutely the best team. They will explain all auto related items into language that I can understand and provide excellent customer service. Appointments are flexible and works with my schedule. Communications is timely with texts that provides updates on the progress. I left my auto dealer to join AAA and never looked back.
Kristen Lee
★★★★★
4 months ago
Joe and all the technicians couldn’t have been more kind to me and taken care of all my needs, both during my appointment and after when I had questions. I will definitely be coming back.
Faith Miller
★★★★★
6 months ago
Very good experience. Everyone is very kind and helpful. I would specifically request Thomas for he did an amazing job fixing my car.
Jillian Bazemore
★★★★★
6 months ago
AAA on military Cuttoff has done an exceptional job time and time again on our Toyota Land Cruiser. The customer service is top tier, Terry goes out of his way to make sure no detail goes unlooked. Superb car care- thank you!!
T K
★★★★★
4 months ago
Quick availability and quick service! I worked with Joe and he was great at making sure I did not have that typical pushy car shop experience.
Lucy H
★★★★★
4 months ago
Great work done by mechanic today! The front desk folks were helpful and knowledgeable about my car. Thank you AAA on Military Cutoff!
elizabeth davis
★★★★★
a month ago
What a week ! First my tire light came on and then my car would not always start! Stopped in the AAA on Military Cut Off both days and they were so kind and quickly looked at and fixed both problems for free!!!!
Caro Beeb
★★★★★
5 months ago
This place is awesome! They are very transparent about pricing or what can be done yourself and how to it. I never feel like they are taking advantage of me here. They are always looking to educated and take care of the customer. Highly recommend!
Tim Richter
★★★★★
5 months ago
I had a screw in my tire and the team fixed it within 30min. The service was incredible and they were all in a great mood! I would always go back!
Joe Byrnes
★★★★★
5 months ago
Nothing but high praise and five star review for AAA auto service on Military Cutoff Road for their exemplary customer service and for having one of the best and most knowledgeable mechanics, Terry, that you’ll find anywhere. Always fair and honest and stand behind their work. I wouldn’t think of taking my Jeep anywhere else for service.
Lisa Mills
★★★★★
5 months ago
Very professional and very friendly! I went by on a Saturday afternoon to get the air in my tires, just to find out that I had a nail in one of my tires. Tommy was so helpful and fixed it for me in minutes. I can’t imagine going anywhere else to get any type of car maintenance. Tommy, thank you!!!
Laura
★★★★★
6 months ago
Every time I've been to this location the service has been excellent. Even after having some trouble with a tire and returning they diagnosed the problem, an issue with the rim (which they can't repair), and then offered to let me use a portable air compressor to make sure I made it too where the repair can be made safely. Tommy, my technician was friendly and quick! I definitely recommend this location to friends and family.
