Where is AAMCO Transmissions & Total Car Care located?

AAMCO Transmissions & Total Car Care is located at AAMCO Transmissions & Total Car Care, 1218 Ocean St, Santa Cruz, CA 95060. You can find their exact location and get directions on the map provided above.

What is the overall rating for AAMCO Transmissions & Total Car Care?

AAMCO Transmissions & Total Car Care currently has an overall rating of 4.7 out of 5 stars, based on 141 reviews from the community.

What are the opening hours for AAMCO Transmissions & Total Car Care?

The opening hours for AAMCO Transmissions & Total Car Care are: Please contact the business at 18314549388 to confirm their current operating hours.

Best Car Repair in Santa Cruz, CA: AAMCO Transmissions & Total Car Care

Dany Pearl

★★★★★

a month ago

Kim and Zach at AAMCO are the absolute best!!! My truck was acting up right as I was getting ready to leave for a long road trip. I called down to AAMCO and spoke to Zach who Initially told me that they wouldn't be able to look at my truck until the following week because they were so backed up with other jobs. When I explained that I was leaving that coming weekend for a long road trip, he insisted that they would squeeze me in on Friday before I left. After inspecting my truck and transmission fluid, It turned out that I needed a complete transmission service Which takes about 3 1/2 hours to complete. I was worried they wouldn't be able to finish that day and I had to leave the next morning for my trip, but Zach assured me they were gonna do everything they could to get it finished. By 4 o'clock Friday afternoon, my truck was finished and running great!!! The customer service at AAMCO is some of the best I've ever experienced at any mechanic shop. I will be taking my truck there for any, and all transmission needs in the future. EXCELLENT SERVICE AND GREAT PEOPLE!!!

Thomas

★☆☆☆☆

a month ago

I have had five or six repairs done at this place, and there has been a problem with each one of them. One time I told them to fix the emergency brake without specifying how or what parts to replace; I left it for them to figure out. They did the repairs at what seemed like a high price (around $900), then when I went to pick it up they said I needed another part and that would be another $900 to finish the job. My e-brake never worked right after that and they refused to do the repairs for the original price they had quoted me. Another time they did the repairs with defective parts and it had to be redone. Another time they did the repairs and adjusted it incorrectly and I had to take it back and have it redone. Another time they removed a brake caliper at which time they would have seen the critical and dangerous problem with the brakes but never bothered to tell me about it. I discovered it on my own just in time and fixed it, and the list goes on. I don't know if they can work on transmissions successfully but they are thoroughly incompetent at other procedures. I don't like being ripped off and these people did all the repairs incorrectly and charged me a lot for the privilege. I have written them off. I will no more do business with these people.

Mia Richardson

★★★★★

2 months ago

Amazing customer service and prices! Zach was very kind and even offered me a discount when I first went to bring my car in. Their communication is reliable and efficient. He would give me daily updates on my car and what they were working on, always making sure I give them the ‘go ahead’ before continuing. Great experience and if another problem arises I will be back! Thank you!

Melissa S

★★★★★

5 months ago

First off I just want to say, I’ve never had a better experience with a mechanic shop, ever. Our situation was unique. We are out of the area and bought a van online. Had the van towed to AAMCO and assessed. It had so many issues but every single one was carefully examined and presented honestly. All of the work was completed in a timely manner. The transmission was completely rebuilt, brake systems were diagnosed and fixed. The van wouldn’t start and the mechanic tested everything and determined the fix was fairly inexpensive. All of this work was done in a few weeks. They worked their butts off and Zack communicated every detail. He was so nice, personable, and the absolute best at representing his company professionally. He explains things in a way that makes sense. I wanted to let him know, the van made it all the way home with no problems. Climbed and descended the pass on the 299 with no issue. If I lived in Santa Cruz, I would use this shop for everything. Highly recommend. Thank you AAMCO and thanks to Zack for all your help.

Annie Hines

★★★★★

3 months ago

We couldn't have been happier with our transmission replacement. They are "Good People', just as the tow truck company told us. We had anticipated a much longer turnaround time & were pleasantly surprised that we could pick up our vehicle in half that time. Very service-oriented, thorough & genuine; the Service Manager, Zack, was super nice & kept us informed throughout. We give them 5 Thumbs-Up!

Lorraine Smith

★★★★★

3 months ago

We broke down out of state and had our car towed to AAMCO. Kim and Zach were very communicative and kept us apprised of the process. We also spent less having our truck towed to them than having it fixed out of state! We highly recommend this team for transmission problems.

Brad Cooper

★★★★★

3 months ago

We came to AAMCO after the car died on the 17 freeway. AAMCO cane recommended by two of the other mechanics in town that were on our best choice list. They were fast, responsive, honest and saved us a lot of time and money! Highly recommended -

Ryan Henderson

★★★★★

Edited 4 months ago

I haven’t received my car yet, but assuming it runs well this has been a great experience working with these guys. Zack, my point of contact, picked up every time I called and always had a kind and helpful demeanor. 5 stars for customer experience. Update: one month later and my truck runs great!

summer goodwin

★★★★★

4 months ago

Had an appointment, everything went great. The man at the counter, Zack Brush was very friendly and easy to deal with. Called me to keep me informed, and I couldn’t be happier with the work. Thank you AAMCO and Zack

Chelsea Biklen

★☆☆☆☆

6 months ago

Would NOT recommend. They were nice enough but charged me $450 to not really tell me anything except my car was not worth investing more to fix. I got a second opinion from SV Transmissions, and found out AAMCO had missed a whole step of diagnosing my car. Turned out to be an electrical issue. I would have lost my car, but thankfully went elsewhere for a second opinion. I would not go here.

Guy Denues

★★★★★

7 months ago

I picked up my Dodge Caravan today with all the belt, pullies and motor mount problems fixed within budget and completed before the expected timeline. AAMCO has serviced three of my vehicles over the last 7 years and each time it has been a smooth, easy, friendly, experience. Zack works the front desk efficiently so you know what to expect and then keeps you up to date on the progress. Mechanics are on top of it and did great work to get me back on the road. Appreciate all your service!

Brian Nolf

★★★★★

a month ago

I've been coming to Aamco for years and have never been disappointed. Today was no different. I appreciate their fair prices, speedy work and excellent communication skills.

Dennis Wake

★★★★★

4 months ago

I took my truck in because a sensor light went off, after replacing, I drove off and the came light back on. I took the truck back and Ray traced down a wire short that was the problem. He went beyond his duty and I respectfully Thank Ray and the team for the service.

Tux

★★★★★

6 years ago

These guys are absolutely awesome. Cody was a pleasure to work with. I needed my clutch and slave cylinder replaced on my Jeep Wrangler, they not only had competitive pricing but also warranty the work which was surprising to me on a clutch. The job was done within 24 hours of me dropping off the vehicle.

E Glenn

★★★★★

2 months ago

Love this place. They take good care of our vehicles and always tell the truth. We've followed their main mechanic around for over a decade, trust them implicitly.

Olivia Martinet

★★★★★

7 months ago

I always have the best experience at this AAMCO. They are trustworthy and always transparent with me which as a young woman is very important to me when getting any work done on my car. I was in town visiting and ran into some car trouble, turns out I had a crack in my radiator. They squeezed me in at the last minute and were able to replace my radiator in the same day. Not my first visit at this AAMCO and definitely won’t be my last, can’t recommend this place enough!

Steven Salas

★★★★★

9 months ago

My 17 year old son has essentially taken over my car. When I finally got to drive it again I wanted to make sure that the brakes were still good because they felt soft to me. Well it turns out that after inspecting the brakes the crew at AAMCO determined everything was in good shape and no work work was needed. No charge for the inspection either. I’ll definitely reach out to them when my cars need servicing.

David Conway

★★★★★

8 months ago

They did the transmission on my Mercedes Sprinter Van. Transparent on the quote and kept within budget. 5 stars for 5 star work.

Thomas Griffin

★★★★★

11 months ago

From the moment I walked in, the staff at AAMCO were friendly and helpful. They took the time to explain everything clearly, answered all my questions patiently, and kept me updated throughout the repair process. I highly recommend them for their excellent customer service and transparent communication. As a motorcycle mechanic of over twenty years I can honestly say Randy is one of if not the best mechanics that Santa Cruz county has to offer.