Accurate Motorwerks

Bianca G

★☆☆☆☆

10 months ago

I took my vehicle in for its 100,000-mile service and was extremely disappointed with the experience. I specifically requested the full recommended service for this mileage milestone, but all the shop performed was a basic oil change. Nothing else on the service checklist was completed or even discussed with me beforehand. To make matters worse, I was presented with an estimate of over $8,000 for additional repairs—most of which were not clearly explained or justified. It felt like they skipped the requested maintenance entirely and focused instead on pushing an extensive list of expensive repairs. When I questioned the estimate and the lack of actual service performed, I received vague responses and no real explanation. I left feeling misled, frustrated, and without confidence that my vehicle was properly assessed. This is not the level of transparency or professionalism I expect from an automotive repair shop, especially for a milestone service. I will not be returning and strongly advise others to seek a second opinion before agreeing to anything here.

Harold Witt

★★★★☆

a month ago

Good service - car runs well - good front desk personal - will become regular customer for our Volvo C30

Pitch B

★★★★★

2 years ago

It looks like you see a lot of reviews but most people when you read this, that is a first time for them to go to Accurate Motorwerks and don't want to go to a dealer. Hearing ten people claim to see something isn't like seeing it with your eyes. This is what I thought before I went to the Acc-Moto. I just moved to the USA and got a used BMW F30 2015 to drive. This is my first car and I plan to use it for a long time. I would like to get service from a mechanic who is professional with BMW and honest. I found the Acc-Moto is the no.1 best review with a specialist for BMW, and I would like to get a service to replace all of the fluid and some parts of the suspension. Today I got my car, and this is what I would like to tell you. - When you meet them, THEY ARE SO FRIENDLY WITH EMPATHY TO LISTEN TO MY LOW SKILL TO SPEAKING. - When they inspect the car and estimate the cost. THAT IS NOT TOO DIFFERENCE WITH THERE ESTIMATE AND PRICE IS ON AVERAGE IN THE MARKET. - When they service the car. THAT SO QUICK AND DO IT ON TIME THAT THEY TOLD ME.(For this one please understand, it can be not on time because they are waiting for a new part from the dealer) - When they finish. THEY GIVE A CLEAN JOB AND ALL PART HAD REPLACE AS I ORDERED. I believe you can get experience like me from everyone in the Acc-Moto. PS. If you are someone in the Acc-Moto reading my review, I would like to tell you are not only a BMW specialist mechanic, but you are also a giver and make people on the road safer.

eric beebe

★☆☆☆☆

7 months ago

I reached out to Accurate Motorworks to discuss diagnosing an issue with my 2015 Fiat 500 Abarth. After scheduling an appointment, I had the vehicle towed to their shop for diagnostic work. Two days later, they contacted me and reported that the car "vehicle cranks over fast. sounds like it low compression," which is a common issue with the MultiAir system when the ECU gets confused. They also claimed the crankshaft sensor was "completely not present," despite the crank position sensor being installed in its correct factory location. When I went to pick up the car, I expressed that I would’ve preferred to be told upfront that they don’t work on vehicles with MultiAir engines. It would’ve saved me the cost and hassle of multiple tows. Unfortunately, the person I spoke with (presumably the service advisor) completely ignored my concerns. I was initially going to caution against bringing any MultiAir-equipped vehicles here, but based on their dismissive attitude, I would recommend avoiding this shop altogether

Irish Karine

★★★★★

2 years ago

I had a flat tire after business hours. Michael went above and beyond helping me with the situation. He performed the job with excellence. He didn’t even charged me anything. Now he has my admiration and infinite gratitud. I highly recommend this shop.

Noe Guitron

★☆☆☆☆

6 months ago

About two and a half years ago I took my 2013 Mercedes C250 to this shop for a timing chain and component repair. They charged me over 3 thousand dollars at that time. To my surprise, I took my car back to a shop in California since I moved here. They opened it up and told me they used after-market parts, that they didn't change the tensioner or the chain. They showed me everything right in front of my eyes. I feel robbed.

Kai Slaughter

★★★★★

a year ago

Brought in my 06 slk 280 for bunch (crap ton) of work struts, shocks, bearings, coolant flush, tranmission flush and a oil leak ect.. These men know what they are doing and they are super helpful and friendly and knowledgeable, be respectful of thier time and youll be taken care of. Good work doenst happen super quick so be patient. 10000/10. Will be back for all future work on my Mercedes-Benz. Thank you!

Andrew Alexander

★★★★★

4 years ago

Accurate Motorwerks treats their clients like family, and I could not have been more satisfied with my experience. They are friendly, honest, and professional. I took my BMW 135i to Accurate Motorwerks on the recommendation of a friend to have my thermostat and electric water pump replaced. I knew I also had some oil leaks that would need addressing going into the shop. Working with Michael and Austin was great. Upon their meticulous inspection of the car, they provided me an online vehicle report with photos and their recommendations for service. They followed up a phone call and talked through all the items in the inspection report. They did a fantastic job advocating for me to my warranty company, and I ended up paying very little out of pocket compared to the overall completed work. They even went the extra mile, showed the warranty company evidence of a warped part, and got them to pay retroactively for that repair. If you drive a European (or other) vehicle and live in the Greater Vancouver, WA area, I highly recommend Accurate Motorwerks for all of your service and repair needs. Michael & Austin, Thank you again for the incredible service you provided. I will certainly be a return customer.

Kevin Canoy

★★★★★

6 months ago

The ability to understand my car was incredible. The only thing that I would give a half a star off would be their prediction when the car would be done. Granted they had some personnel issues but giving me a more accurate update would have been very helpful. Overall I will take my car back and very pleased with our performance

Debra Daniels

★★★★★

3 months ago

Great Auto Shop!!! Have been going here for about 7 yrs. With my Smart car...service is top drawer!! And the guys are super nice!!!

Terry O'connor

★★★★★

a month ago

For more than 10 years I’ve trusted my classic 1999 740 I with the team at Accurate. Fair. Honest. On time. PROFESSIONAL in every way!!

Bernie Pineda

★★★★☆

3 months ago

Excellent , friendly service. Took 2 weeks to get the head gasget repair job done on my Subaru Forester...but only time will tell how well it does. I do feel confident that the job was done professionally. The only problem I noticed today after picking up the car is that the brake lights do not work. So...I thought they might have noticed that before I picked it up.

A Torres

★★★★★

2 weeks ago

Accurate Motorwerks takes good care of my Mini Cooper. They provide professional service, have great customer service and competitive pricing. No surprises!

Amy

★★★★★

5 months ago

Accurate Motorwerks went above and beyond! Michael and his team were absolutely amazing. After I picked up my car, another issue came up, and not only did they handle it promptly at their own expense—they personally delivered my car right to my home. Exceptional service, honest communication, and true professionalism. I’m genuinely impressed and happy to recommend them to anyone looking for quality automotive care!

Cathy

★★★★★

2 months ago

Took my e46 for a 2nd opinion on recommended repairs, and walked away with a whole new diagnosis. These guys did a thorough job of checking out my car. The estimate was lower than the dealership (duh) and, more importantly, the customer service was SO much better. I will definitely be taking my car here for service in the future! I highly recommend Accurate Motorwerks!

Gregg Brown

★★★★★

a month ago

Found a great independent shop for our vehicles. They took the time to clearly explain what was going on, walked me through the options and never once made me feel pressured or upsold. Repairs/service was done efficiently and professionally. What really stood out was their communication...timely updates, straightforward explanations and genuine respect for my time and budget.

Heather Stormont

★★★★★

2 months ago

From the time I called Accurate Motorwerks inquiring about an issue with my Sprinter van to completion of work, I was met with next level customer service. The team is friendly, accommodating and communicative. They needed to order an oil filter and knew this might hold up my work day, so they generously drove me home, so that I wouldn’t miss a work meeting. Austin and Travis were fantastic to work with and I highly recommend this business for your cost effective needs.