About Business
For professional Car Repair care in Vancouver, WA, Vancouver, look no further than Jacobus CARSTAR. Their team excels at delivering top-tier results for Auto body shop and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 269 pieces of feedback. They have become an integral part of the Vancouver, WA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Vancouver, Jacobus CARSTAR is ready to assist with your next project or repair.
Google Reviews
Kayla Buck
★★★★★
a month ago
Great service from start to finish! I got into a minor accident with my tail end and the process was seamless from beginning to end. I was very worried about not having my car and getting around to the car rental place but Jacobus CARSTAR called the car rental place for me, had them pick me up, and when my car was done I just left my car rental with them. So easy and seamless! I instantly felt I could trust Dave and felt I was in good hands. My car was ready within two weeks and right on time! It looked brand new and they even vacuumed and wiped the inside a bit which I appreciated very much! I would recommend this repair and body shop 10/10!!
Brandon McCuistion
★★★★★
a month ago
I had a great experience with Jacobus CARSTAR Auto Body. Dave was super helpful from the start and took the time to clearly explain the entire repair process, which made everything feel straightforward and stress-free. They coordinated seamlessly with the rental car company there was a rep ready to pick me up and get me into a vehicle without any hassle. The team at CARSTAR did a very thorough assessment of the damage and delivered a high-quality repair that I was really happy with. Insurance was handled smoothly with no issues, and the whole process was well-communicated, detailed, and professional from beginning to end. Highly recommend if you’re looking for a trustworthy, organized, and easy auto body repair experience.
Suzanne M
★★★★★
a month ago
I felt valued as a customer from the moment I walked in. Dave greeted me right away & did my estimate on the spot. Seamless insurance processing, they took care of it all. The paint job was a perfect match & it looks good as new! They set me up with a rental car & the whole process was done in the time estimated. I would highly recommend Jacobus CARSTAR for auto body repairs.
April Whetsell
★★★★★
a month ago
Honda Accord with front end and rear end damage. I got my car in on my timeframe which is always great for the consumer. Repairs took longer than projected and it was an annoyance. However, I feel this is something I already thought could happen. These situations can easily change based on the need of one part. The shop was perfect at communicating every minor change in timing of completion. I felt respected as a woman. My baby, I mean my car was well cared for.
Shelley Mudd
★★★★★
4 months ago
I had a great experience with Jacobus. They kept in constant contact during the repairs and went above and beyond. When I picked up my car, it was spotless inside and out. They replaced the rear bumper and taillights and they look great! I asked what product I could use on my yellowing headlights. They took my car back to the shop and buffed them out. They even made the car rental process super easy.
Joseph David
★★★★★
Edited a year ago
My car was put back to brand new condition. I should have throughly thanked the crew there. I will remember to do so. Great work, professionals. Stayed in communication, without being smothering. A couple heads up calls and now it’s back. I didn’t have to deal With my insurance, much. They handled all that. The insurance will always be a headache and a nightmare. Not Jacobus. At least my insurance sent me there. They put me in good hands!! Thank you for the great work and your patience. My car looks like I did when I bought it, with 4 miles on it. They blessed me.
Moses Solis
★★★★★
8 months ago
Great experience with Dave and his team! Straight forward, easy, and did an amazing job. Would recommend them for your body shop needs *had my gas cover and internal arm component damaged when going through Kaady car wash (Kaady covered everything and was great). Turned as good as new!
Irving Duffy
★★★★★
a year ago
This is one amazing organization! My 2022 Corvette was involved in an accident and most body shops didn’t have the skills to do the work. I wouldn’t have gone anywhere else anyway, because Jacobus CarStar has always exceeded my expectations! I’m so happy! It looks like a brand new car! The painter even came out to meet me! Bravo Zulu ;-)
Sally Dodge
★★★★★
2 months ago
My car was towed to Jacobus CAR STAR and I had to go in to sign the paperwork for the Insurance. They were very nice and helpful and the evaluation was prompt and accurate. I was very happy with the company and would recommend them to anyone needing there car body repaired or evaluation.
Dean Hockman
★★★★★
2 months ago
Excellent work. There was a minor flaw I was told about, so they said they wanted to make sure the car was perfect before they released it to me. So they fixed the small paint problem at no extra charge.
Levi Gaytan
★★★★★
5 months ago
The friendly team at Jacobus CARSTAR is amazing. I came to them in a pinch and they made it so easy to work with them. They exceeded my expectations and for that I am truly grateful. Quality work gets done by quality people and they prove that at every turn. Thank you for saving the day!
Linda Kiemele
★★★★★
4 months ago
The whole Jacobus team was excellent in making sure I felt comfortable with their pricing and work. Honestly I feel they went well over above & beyond in making sure their customer (me) was completely satisfied with the quality of bodywork done and in such a timely manner saving me a lot of money. This whole experience with Jacobus was hassle free and totally stress free. I highly recommend them.
John Felton
★★★★★
2 months ago
Went to this business as I have had previous positive experiences here. I have a 1997 Legacy wagon that has been in the family since new and it needed a refresh. They attended to all my requests and then some. The car now looks like it just drove off the lot. The automotive world is full of con artists and over-promise, under-deliver shops. So glad that this one is not one of them. Very pleased and will return if any of my vehicles need similar work. If you are shopping for a body shop to repair your car, look no further.
Natalie
★★★★★
2 months ago
Amazing customer service! Trevor and all the staff were some of the friendliest people around. The owner was also very sweet. My car looks amazing now!
Beth Salisbury
★★★★★
3 years ago
I was involved in a hit & run and luckily I was able to rely on Dave & his team. My car was restored to pre accident condition. Looks beautiful! Wonderful communication with the process. No wondering or guessing as they made sure to text and / or call me with the information. Jacobus CarStar has a great relationship with enterprise rent-a-car so I didn’t have to worry about how to get to and from each place. They set everything up for me and picked me up within minutes. My car was also very clean when it was returned to me. Appreciated that. The care and quality is top notch.
Alison Edenfield
★★★★★
5 years ago
Isaiah and crew did an amazing job on repairing my car to look good as new again. I wish I had taken pictures right before I dropped it off to show comparison, but she was looking ready to be dropped off at the junkyard. They repaired the right side of the car including replacing her side skirt and repairing the right quarter panel due to another car hitting it. They also painted the rear bumper and repaired the left quarter panel after I decided to get some other damage repaired from prior incidents since she was already in the shop. They did an amazing job and finished a day early! The pictures do not do their work justice.
Lorrie Michelle Steve
★★★★★
a month ago
Had my expectations, but was not expecting such amazing customer service. The job is well done and came with a great warranty. I didn’t even know that was a thing. Will always recommend this shop.
Renee Wade
★★★★★
2 months ago
This company and their employees are the very best!! The work they did on our car is outstanding! They kept in contact with us through the entire process. We highly recommend them!!
Darin Millikan
★★★★★
3 weeks ago
My experience at carstar was the best... Excellent customer service.... I definitely recommend Jacobus carstar to anyone... Very happy with the all-around work and service....
Verna Willbur
★★★★★
3 years ago
Their service was friendly, professional, FAST, and an overall great experience. We had our car repaired from an accident getting rear ended, and we had to replace the tailgate, among other issues. Very happy with the company and the staff who helped us. It truly felt like a family owned company - and we highly recommend their service if you are in need.
