About Business
Addison Automotive Service brings expert Car Repair solutions to the local community in Addison, TX, Carrollton. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Addison, TX appreciate their attention to detail, leading to a consistent 4.7/5 rating from 284 reviewers. By focusing on the specific requirements of the Addison, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Addison, TX and beyond.
Google Reviews
Jason Rehg
★★★★★
a month ago
I am an out of state buyer and selected Addison Automotive Service to perform a pre-purchase inspection. Sherry was extremely helpful and easy to work with throughout this process. She took the time to listen and understand my needs. She did a great job of explaining the inspection process. The technician did a very thorough examination and road test on the vehicle. Sherry articulately communicated the findings of the inspection and provided honest feedback and recommendations about addressing the items of concern and in moving forward with the purchase. I have never purchased a vehicle outside of my immediate area. Knowing that I was purchasing a vehicle, sight unseen from >600 miles away gave peace of mind and confidence in making my decision. Overall, I am highly satisfied with my experience and wouldn’t hesitate to recommend Addison Automotive service to friends, family and clients. Keep up the great work!
Blanca Benitez
★★★★★
a month ago
I’ve been taking my vehicle to Addison Automotive for the past eight years, and I couldn’t be happier with the service. The team are extremely knowledgeable and always take the time to explain everything that’s going on with my vehicle. I truly appreciate their honesty and fair pricing. I highly recommend this shop to anyone looking for reliable and reasonably priced mechanical repairs.
Clarisse Muterateka
★★★★★
a month ago
Came in with an engine problem, Nate was very helpful and easy to work with. Kept me informed with daily progress and was very transparent with the work bring done. They also got my consent for each additional service. No notes, would definitely recommend.
Matthew Workman
★★★★★
4 months ago
I had an issue with one of my plumbing vans, so I reached out to Addison Automotive and spoke with Nate. From the very first call, they were outstanding. Their communication was on point, they kept me in the loop the entire time, and you can tell they truly care about doing things the right way. As someone who owns a plumbing company and relies on these vans every single day, having an honest and transparent shop matters. These guys were exactly that. No games, no surprises, just straightforward service from start to finish. Their customer service is amazing, their transparency is rare these days, and the whole experience was excellent. I highly recommend Addison Automotive to anyone who needs honest automotive repair work. They’ve earned my business going forward.
Damon Walker
★★★★★
11 months ago
I have absolutely found my new mechanic shop. This place is the best place I have ever seen. I'm so glad Dallas Lease Returns told me about this place. Autonation Chevy couldn't find my issue. They just wanted to throw parts at it. Addison had it figured out within a day and had it right the first time. They dont believe in bs or cutting corners. They tell you exactly how it is. This is your place. I promise you, if you come here you will never trust another mechanic shop again. Honesty, integrity, and price are all right here. A++++ I would put my name on anything they did. My car, daughters car, and wife's car will all be coming here. Thank you for everything. I can relax now, knowing that when I get in my car, it will start with no issues. I could go on and on, but you HAVE TO SEE FOR YOURSELF
A J
★★★★★
5 months ago
Sherry and the mechanics are a true blessing! Sherry was truly great at making sure action was taken! She knew exactly what steps needed to be taken. Addison Automotive went above and beyond for me. They diagnosed and repaired my car quickly and did it right the first time. The staff is honest, kind, and genuinely care about helping people — not just fixing cars. It’s rare to find such trustworthy and reliable service these days. I’m so thankful for their fantastic work and the peace of mind they gave me. I highly recommend to anyone who needs an honest and dependable automotive service they can rely on! I am so thankful I finally found a place I can continue with, for all my auto care needs.
Bridgett Roland
★★★★★
4 months ago
Addison Automotive, thank you for the fantastic service! Sherri, I truly appreciate your professionalism, honesty, and knowledge. Also for keeping me informed on what was going on. It made the whole experience easy and worry-free. I definitely recommend!!!! Thanks again!
PJ Clair
★★★★★
a month ago
Have been a customer here for years. Every time I am impressed with their service, small town energy, and quality of work. They are honest and will let you know when you do not need anything and when you do. I trust them and have no plans to go anywhere else. Thank you Sherry for how you run your business. Shout out Nate at the front desk!
TaterChip
★★★★★
2 months ago
Sherry and the team at Addison Automotive are definitely the easiest and most professional to work with. Knowledgeable, friendly and go above and beyond. They know exactly what is needed in order to get the job done quickly! Hands down the best!
Jim Duffy
★★★★★
3 months ago
Took in a car which had been parked for about three years. They evaluated what was needed to get it running and inspected again. They did a great job. I have been a customer on and off for many years. They are honest, capable, efficient. Everything you need in an auto repair business.
Kianna Rogers
★★★★★
5 months ago
Wonderful service! The staff is so kind and honest here. My mother’s car was having issues and they were the only ones to be able to diagnose the problem and get it fixed in less than a couple days. Such a great experience and we will definitely be going back!
Don Webb
★★★★★
4 months ago
I couldn’t be more impressed with Addison Automotive, the staff was friendly, professional, they took the time to explain what was going on with my vehicle in a way that was easy to understand, and their honesty and transparency put me at ease, they have definitely earned my trust. I won’t be taking my vehicle anywhere else. HIGHLY RECOMMENDED!!!!!
Natisha Sims
★★★★★
a month ago
I love this place I went for a brake job and it was ready to go the next morning “I did drop it off around 1pm” but the next day it was ready great communication and sharie is very nice and professional I will bring all my cars to this place GREAT JOB GUYS‼️
garrett merlin
★★★★★
3 months ago
These guys / gals are absolutely amazing! I was thinking something was really wrong with my pickup, but they were so nice and told me that it wasn't much to do but a 100k mile tune-up! Perfect service and I was beside myself with their speed and honesty! Thank you!!
Scott Spindler
★★★★★
3 weeks ago
Excellent experience with Addison Auto Service! They went above a beyond with their service and friendliness. I highly recommend!
Adrian Hernandez
★★★★★
5 months ago
First off I would like too say sherrys is the nicest person ever!! They always kept me updated on my car and when it would be ready. Definitely bring all my cars here this place is the best !!!
Steven Mccarter
★★★★★
2 months ago
Nate & Sherri were extremely Professional .. Knowledgeable & Courteous in both Shop Repair & Customer Service .. I mentioned in passing a minor Fan Blower issue whenever I turned up the Air Flow for the AC / Heater Nate had the repair tech take off the BMotor Cover & found a bunch of leaves they removed it reattached the Cover & no more noise ( all this mind you without any charge ... Exceptional Job .. !
Tami Killion
★★★★★
6 months ago
I'd like to apologize to Sherry and Addison Automotive for writing a scathing review before giving them a chance to resolve the issue.Sherry promptly reached out to me and offered me a refund for the rear brakes. Now I'm thinking it was the Toyota dealership that was in the wrong and trying to get as much of my money that they could. And they were successful. Shame on me for not reaching out to Addison Automotive first before writing review. Thank you again Sherry and Addison Automotive
T C
★★★★★
2 years ago
I was referred to this place and was impressed! Honest, fast and customer service oriented.. Sherri took care of everything fast! She had my BMW light fixed after so many other places couldn't! For half the price I would have paid at the dealership... PS I loved that I was able to pick-up and drop-off my car after hours!
Richard Bach
★★★★★
6 months ago
Had my Kia ev6 inspected at this shop before purchasing and couldn’t be happier. The shop did a thorough inspection and had a very detailed report. Sheryl, the shop rep, was also super nice and informative!
