About Business
Conveniently located in Riverview, FL, Advance Auto Parts has established a strong presence in the Car Repair market. They have specialized expertise in Auto parts store, Car accessories store, Car battery store, making them a top-choice Car Repair specialist in Riverview. Backed by 374 satisfied customers, they currently hold a prestigious 4.4/5 star status on our platform. They take pride in serving the diverse needs of Riverview, FL residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Advance Auto Parts is the go-to destination for quality and service in Riverview, FL.
Additional Details
- Parts & accessories for auto repair
- Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Google Reviews
Kiki
★★★★★
a year ago
Great experience & excellent customer service. Carlos that checked my battery gave me good advice. He is very knowledgeable and helpful.Thanks again!
Marleigh H
★★★★★
2 years ago
I read looking for the glue to replace a windshield with, come to find out they discontinued it!! So I found it at O'rileys in Ruskin. The gentleman at this store was more than helpful.. checked in multiple places throughout the store and even took the liberty in looking up the product store wide, even to see if we could order online! Exceptional CUSTOMER SERVICE! but.. no product, no problem. Still will use store again in the future! HIGHLY RECOMMENDED! THANKS AGAIN!
Cory Waite
★★
☆☆☆
a year ago
Advance Auto is usually great with good price and quality products, that's why I'm disappointed with the customer service side after my last visit. Went into the store, they ordered a reman motorcrft power steering pump from the distribution center, went in the following week to pick it up and they couldn't find it so they were going to call me after they spoke with the DB center. I guess the pump wasn't actually in stock so I will have to come in for a refund, which is no problem. After coming in for a refund I was shorted $12 and some change so I asked why that was, the rep said they can't refund the shipping charge as it doesn't allow them. Well that's ridiculous since there was no product in the first place so shipping never happened. I was told I had to call the customer service number. So I did and the phone rep said the same thing and that it's up to the store if they can refund so the rep and to call the store directly. After all that the phone rep said we don't usually do this but we can refund under a customer satisfaction return or something like that. So the store rep gave me a refund(I didn't even get the full refund, got like $11 and some change back, I am guessing they didn't credit the tax back, like the gov't needs anymore more but it was such a hassle at it is I just didn't care at this point) I can see if I got the pump and returned it I wouldn't get the shipping but this wasn't the case. It just blows my mind how they did not want to give me a full refund for a mistake they made on ordering a part that never shipped because the part was never in stock is just crazy.
Archie Chapman-metesil
★★★★★
9 months ago
It's quite a interesting store all staff members are polite they greet you when you come in and invite you back when you leave out
Ashley A
★★★★★
a year ago
Great experience! Olivia was absolutely amazing in helping me with what I needed and Ty was super welcoming and sweet! 10/10 coming here again!
Brendan Carnes
★★★★★
a year ago
Went in today with a minor need for the car and TY did an awesome job very quickly. He is a personable guy too. Thank you sir
Bess Fren
★★★★★
a year ago
Friendly , knowledgable staff, great customer service. Carlos was patient , knowledgable and helped me ensure I was getting the right product for my car, even came outside of the store and looked under the hood to advise that I needed coolant not oil - lol. Keep up the good service and I will always patronize this business.
paul eppley
★★★★★
4 months ago
One of the better advanced Auto parts I've been to.
Cathy Alvarez
★★★★★
a year ago
My morning started out no so great. My battery was dead and I had purchased from Advance in June. Came in Carlos was very helpful. Quickly checked it and determined it was a faulty battery. Went above and beyond to install and clean the area. Also let me know I had a bad motor mound. Filled my anti-freeze and windshield wiper. These days you do not get that kind of service anywhere. Olivia was also very helpful in the return process and suggested purchasing an additional 6 month warranty, which was a great idea.
CherylA Camesi
★
☆☆☆☆
6 months ago
Walked around store For 15 Minutes Looking For Tire Valve Screws. 2 EMPLOYEES JUST STTOOD THERE Finally 1 Asked if he could help.
Kee
★
☆☆☆☆
a year ago
No sense of customer service 0-10 especially OLIVIA I spoke with her today around 7:30pm about an online order information. Rude tone on the phone and also in person when I got there. She was talking over me and also kept saying go get the item while I was asking simple questions about the item, after the return was finished instead of letting me know anything (example: how I’m going to get my return, is that all, have a good day, do I need anything else etc) since I obviously didn’t know how the process works hints why I spoke with her before coming in store about the process THEY WALK AWAY AND SIT ON HER PHONE. Also she’s a push over the poor cashier was so confused because of how fast she was talking and rushing me he couldn’t even process what was going on.
David Lieberman
★★★★★
9 months ago
I had to get a hard to find air filter for my 20 year old Hyundai Elantra. The local Brandon Walmart doesn't carry this or do more advanced car repairs anymore so I came to your Advance location to get the filter which you carry. The counter guy was helpful and quick in getting this for me yesterday. Thanks!
Magdeley Perez Alfonso
★★★★★
a year ago
I would like to start by saying thank you to this amazing person CARLOS from store 9511 Riverview, this guy is very knowledgeable pretty much every question was answered and explained. Also checked my battery and the result was that I ended getting coolant since it was very low and the battery was fine. He also saw that my brake fluid was low as well. Please keep up this amazing group of wonderful guys around. And I will always do business with advance auto parts. THANK YOU CARLOS !!!!!
Christopher Dunn
★★★★★
a year ago
Thank you Logan and the staff for your outstanding customer service and greeting me with a smile and asking me if I needed help!!!! I recognize customer service skills immediately and it's because of the way I was treated that I will be back!!!! Top notch. Sincerely Christopher Dunn, Riverview FL
Maria James
★★★★★
6 months ago
I visited a while ago to get my brake lights replaced and an associate took the time to replace them for me. It took some time as the screws were very tight but that didn’t stop them from finishing. Thank you ❤️.
Logan Overstreet
★
☆☆☆☆
7 months ago
No help. just needed to checkout. I guess they need some employees or ones that want to work. Young Guy stocking just kept stocking while the other on the phone in the back. Stood at the register a solid 10min.
Carlos Hernandez
★
☆☆☆☆
6 months ago
Rude girl at the register. I bought some new windshield wipes and asked her to install them. She didn't install them right and pretty much was obvious she didn't want to be there. Shocked at the bad service because I've always liked Advance Auto Parts. Maybe its time to clean house?
Amber Bardy
★
☆☆☆☆
6 months ago
Terrible terrible TERRIBLE customer service. If I could give them a zero, I would. I called the store and the line was disconnected three times while I stayed on hold so I had to keep calling back. When they answered me the fourth time they got annoyed with me. I tried to explain that it was their line that kept hanging up on me, but I was already put on hold again before I could finish my sentence. When I finally got to talking to somebody, they were very rude. PLEASE do not waste your time these folks. They don’t deserve your money. They are also WAY overpriced.
AyyCg
★★★★★
a month ago
Olivia,The general manager and Unique, Helped me figure out everything I needed, Came outside took and look got physical and everything! Great Place to come if you need help.
allen hidalgo
★★★★★
5 months ago
had an outstanding experience at Advance Auto Parts thanks to Olivia. From the moment I walked in, she was welcoming, attentive, and genuinely eager to help. Her knowledge and professionalism really stood out — she diagnosed what I needed quickly and walked me through my options without any pressure. What impressed me most was her patience and willingness to go above and beyond. She helped me understand the products, made sure everything was the right fit for my vehicle, and even offered helpful tips for installation. It’s rare to find customer service like that anymore. You can tell she truly cares about the customers and takes pride in her work. Because of her, Advance Auto Parts has definitely earned my continued business. Huge shoutout to Olivia — thank you for making a stressful situation smooth and easy. Highly recommend seeing her if you need assistance!
