Reviews
Adam Hundsdorf
Always great service and knowledgeable employees. Mellisa is always on her game
★★★★★ 2 years ago
Albert
The store was not crowded and I got some great help from Larry at the counter.
★★★★★ 2 years ago
Dave Carrillo
Always great service at this location. Amber was always very helpful. Very well stocked location.
★★★★★ a year ago
Marlon Ware
Great service! These guys and ladies were very helpful and extremely friendly! I know where to go to get my auto parts from here on out! Thank you!
★★★★★ 2 years ago
L G
Needed a new car battery and installation, the staff was great, found a battery and it was quick with great customer service. The staff, Denise, Alejandra and Victor were fantastic ... recommending this store to all I know ... thank you!!!
★★★★★ 3 years ago
Omar McFadden
Melissa was very help full and friendly she me find a part that I can use to fix my car. So I give her a 5 star rating
★★★★★ 2 years ago
Cactus Bash
Enrique changed my battery out even though I died in a whole other parking lot, and set my phone to charge in the back of the store because he saw it was low on battery. 10/10 customer service give him a raise Will be back
★★★★★ 2 years ago
Gaje Warman
Not only are they that disrespectful lazy but for a place that's going out of business you would think people would want to show some kind of work ethic so another place would want to hire them know the employees just keep getting lazier and lazier and worse and worse the store is pathetic and has nothing do not believe anything they say online
★☆☆☆☆ a year ago
Brandon
Store Is On Its Last Few Days Of Operations (70%-90%) Off Store Seemed Like A Hit Or Miss Due To Its Lack Of Stock & Customer Service. Great Huge Store
★★★☆☆ Edited a year ago
sonya gonsalves
Larry was truly amazing! He helped me like Noone else has! Truly made my day to know my car was going to be OK and that this gentleman knew what he was talking about! God bless this man for his help and knowledge!!!
★★★★★ 2 years ago
1cooksnmrcs
15 mins before 9PM closing time and the store is already closed. They closed me out. I would have bought my part, and easily on my way home. Probably the reason why they are going out of business. They turn away customers before closing.
★☆☆☆☆ a year ago
Andrew Salazar
Friendly. Helpful. Knowledgeable Great selection. Their loyalty program/store brand towers over the competition's. Lastly, think their female employees don't know what they're talking about? Think again. They know their stuff!!
★★★★★ a year ago
Taylor Isaacs
I need a speed shaft sensor pt. #SNA1165.. phones aren't being answered and the Hemet location isn't registered to online site anymore(I was advised by an online agent to get a hold of an associate from Hemet location personally if I wanted to have a part sent there.. EXCEPT I can't get a hold of anyone😑)
★★★☆☆ a year ago
Marlen Guzman
Myra at the auto parts store was amazing! She went above and beyond to help me with my car troubles. She was knowledgeable, friendly, and provided excellent customer service. I highly recommend her for anyone needing assistance at the auto shop. She's the best! 👍🏼😊
★★★★★ 2 years ago
Kayla
Upon visiting Advanced Auto Parts for a replacement battery, Jeremiah, a knowledgeable staff member, offered to test my existing battery prior to making a purchase. Following the battery test, we determined that it was still in good condition. However, I opted to obtain a new battery, which Jeremiah efficiently installed with my watching assistance lol. I greatly appreciate the exceptional service I received from Jeremiah, upholding the highest standards of professionalism and dedication to customer satisfaction. (:
★★★★★ a year ago
Clark A. Morgan
Of course, the stocking system of Advance Auto is Overwhelmed and Can Not be efficient. What's New with that? Drove up twice, once to be denied by the store closing at 4:30pm, 2 minutes before I got there. And today, the stock system at the store showed no product available as it stated availability online at the Hemet Store. No Wonder advance auto is going out of business west of Texas. Sure wish advance auto didnt acquire Carquest, they'd still be in business today with a Machine Shop.
★☆☆☆☆ a year ago
Valarie Travis
I picked up my trailer hitch from Advance Auto Parts for my car cause I'll be driving across country to Ohio and Timmy help me out and gave me some of the most amazing tips for my drive out there. I won't be leaving until November so if anybody is looking for a good part or good advice Advance Auto Parts the place to go. A Big Thank You to Timmy.
★★★★★ a year ago
Mason Huff
I had such a great interaction with Leslie today! Her professionalism and patience, I mean wow ! She greeted me with a beautiful smile and helped me calm my nerves with her confidence and strong work ethic. Really takes the stress off your shoulders when your dealing with a such a kind, confident and reassuring person. Today was remarkable. This was truly one of the best customer service interactions I’ve had in a while. The girl really tailors herself to your needs to make sure that your needs are fulfilled and you walk out as a satisfied customer. And I can assure you, I was a very satisfied customer ! So polite and well spoken. You can tell she takes pride in her job and overall takes pride for the company she works for. You have yourself a true keeper Advanced Auto Parts! I will make sure to recommend all my friends to your location for all there automotive needs.
★★★★★ 2 years ago
Angel Cervantes
I’ve bin to 3 different locations over the last week and all the same empty very little left but the stuff it said online was there so I was able to get everything I needed. From each store after calling this Hemet location they were very rude and told me the are not looking up parts over the phone for me to drive to location and get in line like everyone hung up I pull up to location today since the don’t answer the phone at all now the location says it’s temporary closed dou to system not working.I heard that this location is working with other local shops to sell the the parts on the side that’s why they don’t want people to buy the product they are profiting on the side! Plus employees close store early at around 3pm and stay on the clock till 9pm
★☆☆☆☆ a year ago
Tj Man
I came here for my rewards points and they are only letting in 2 people at a time. This makes me feel like a criminal. They don't trust you to go in and find what you are looking for without supervision. I now see why Advance auto parts are going out of business. I would never shop at a store that makes you feel like a criminal. I also showed up at 7:55 p.m. and the door was locked with a hand written sign saying closed but the store sign said they close at 9 p.m. I will shop elsewhere. They are not the only auto parts store in town. I would recommend everyone streer away from this place.
★☆☆☆☆ a year ago
