Advanced Auto

edward kanzler

★☆☆☆☆

6 months ago

Very unorganized business. No scheduling per se. Over promises. Made an appointment 2 days in advance. When I showed up on time I was told he was so busy he didnt know when he could get to me. I asked for an estimat on a job i was told he was busy and he asked me to call him back in an hour. I decided to email him.I never heard back. I wrote him and withdrew as a future customer.

C Forest

★★★★★

8 months ago

We’ve gone to Advanced Auto through our Subaru Outback, Toyota Prius x 4, and now Hyundai Ioniq5. Ron is smart and helpful. He lets us know what is needed and what can wait. The best mechanic around. We won’t go anywhere else 🌟 Advanced Auto is the best.

layla g

★★★★★

a year ago

Ron helped me out by doing a pre purchase inspection on a car I was considering buying and thanks to him, I saved thousands of dollars on repairs as the local dealership was dishonest about the condition of the car. He went over and beyond, and spent a good chunk of time explaining the inspection findings and recommending other more reliable car buying options. I would recommend this shop without hesitation!

c n

★★★★★

a year ago

Ron is a gem! He helped me identify and fix my problem in a matter of minutes, and earlier I called and he gave me sound advice as well. 10/10, will definitely be coming again! Thank you Advanced Auto!!

Mitchell Woody

★★★★★

2 years ago

Highly recommend! Stopped in with an engine light warning and Ron helped me right away. Took diagnostic, looked under the hood. We noticed the engine hose was loose. He fixed it on the spot in less than 5 min!! Incredible service, highly recommend

Sarah Estey

★★★★★

2 years ago

We took our 2014 Kia Optima to Ron to get a second opinion/price quote after the Kia Dealership quoted us $6000 for a repair! Ron was very thorough looking up parts and then having 2 Welders look at our issue. One of the welders decided the issue could be fixed by simply welding the crack instead of replacing that part! After 1 day in the shop our total bill was $230 out the door and our little one even got a antique toy car!!!! HIGHLY RECOMMEND Ron and his amazing stuff for any car related issues!

Mark Liljenstolpe

★★★★★

6 years ago

Ron is very fair with pricing and really transparent when explaining what it will take to fix your car and how long it will be. They did a great job as well! They actually came in under the estimate. I'm definitely going to remain a customer.

Ron Stash

★★★★★

2 years ago

This has been my "go to" place for years. Ron is always stressed over getting the repairs done quickly and correctly. I have a 2000 4Runner, a 2011 Toyota Sequoia, and a 2021 Mercedes. He knows them inside and out from changing an ignition key to a cracked head gasket and a bunch of mysterious problems in between. I trust him to get that 4Runner to 500,000 miles. On 275,000 now. Already past the moon.

Christy St. Arno

★★★★★

Edited 2 years ago

Fair prices, and great work!! They always do an excellent job fixing my car!! Very happy with Advanced Auto, it's the only place I bring my vehicles. *I just wanted to add that Ron ALWAYS knows what's wrong with my vehicle as soon as he looks at it! I've never met anyone as knowledgeable as he is when it comes to auto care! Exceptional service! And I've had many different cars throughout the years, from Toyotas, GMCs, Volkswagens, now I have a 2013 Ford Explorer Police Interceptor - and he's always able to figure out what's going on and how to fix it in the quickest, most reasonably priced way possible!! I can't say enough about Advanced Auto... I wouldn't bring my car anywhere else! If you want to avoid shady mechanics trying to gouge you on prices or unneeded services just to make an extra buck, this is the place to go!!

Diego Ibarra-Moody

★★★★★

9 years ago

Ron and Tyler are great mechanics and will never over charge you. When I was buying a used car they told me they would look at it to make sure it was in good condition for free. My family has been going to him for years and have found him to be straight up honest. Great business

Sharky (Charlene Higgs)

★★★★★

6 years ago

Ron's kindness and attention to detail may have saved me from a major accident as I was passing through town, and I can't thank him enough for taking the time to help me! These guys are honest, approachable, experienced, genuine, home-grown, kindhearted people. If I ever end up living in Santa Cruz, they'll have my business for life. 10/10! •••••••• Context: ••••••• I was on my way back home to Tahoe City through Santa Cruz after a road trip, and started hearing some ungodly crunching noises from my front axle. Having had some work done on one of my front bearings at a tire/auto-repair chain in Texas while I was on the road, I first returned to another location of that chain's business to have them evaluate the noise. Without getting the car on a lift, a tech told me that the noise I heard was "probably your link pins, a common problem. They could fall off and it wouldn't hurt the car. You should just drive back to Tahoe." I left that lot smelling foul (and hearing a lot of noise) and started looking for the most reliable shop in town who might be able to give me a better understanding of what was going on. I called Advanced Auto and explained that I was trying to get home but wanted to do so safely, and Ron agreed to take my car for a test drive immediately despite being quite busy in the shop. We drove, and Ron was so concerned about the quality of the crunching noise that he threw my car on a lift to diagnose the issue himself. It turned out that a bolt was missing from my passenger side caliper -- a small piece that can cause major issues while driving if improperly installed, let alone missing entirely. Ron fit another bolt, said "this will get you home" and sent me on my way. I haven't had any issues since, and made it back in one piece. Had I listened to the original shop I went to, I could have found myself in serious trouble. Thank you Ron! You guys are the best.

Jon Alvarado

★★★★★

6 years ago

Ron is someone who will treat you like family. He does excellent work at very reasonable price. I have trusted Ron to work on my vehicles for years and highly recommend him.

Dylan Gillies

★★★★★

5 years ago

Exceptional operation these fellas are running here. Ron is an extremely helpful man who seems to value service more than the cash money. His mechanics are all very friendly and seemingly happy to be doing their work... Not to mention top tier PROFESSIONALS. A rare gem in the industry of auto technicians.

M. C.

★★★★★

8 years ago

Ron and is team are awesome. They're honest, do a great job, and go out of their way to save me money. I take both my wife's car and mine to them. Highly recommend.

Andrew Broadbent

★★★★★

13 years ago

Ron and Nikki are awesome, they fixed my Audi's brake pads, changed my oil and also helped straighten out my steering and alignment. He is really smart and trust worthy. I would recommend bringing in your vehicle to Advanced Auto Santa Cruz for any issue. Thanks Ron.

Aidan Belleau

★★★★★

3 years ago

Ron is the man!! New to the area and I had a pretty urgent large vacuum hose leak & he got me in under three days from calling. Small, local, honest shop. Will be my new local mechanic

Kyle Falconer

★★★★★

7 years ago

I had a really good experience with Advanced Auto. I took a car to them to have them look at the feasibility of getting it road legal and they were very communicative and honest about what did and didn't need to be fixed. In the end, they convinced me it wasn't worth fixing and even though they had already spent quite a bit of time on it, they tried to not charge me anything for the diagnostics. Both of my cars are under warranty at the moment, so I take them to the dealer to be serviced, but if I ever needed an honest mechanic, I'd take it there.