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About Business
Affordable Automotive is a highly-reputable Car Repair service provider based in Hampton, VA. Affordable Automotive covers all facets of the Car Repair industry, with a focus on Auto body shop. With over 59 reviews and an average rating of 4.3/5, Affordable Automotive is a trusted name in the industry. Their presence in Hampton, VA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Youssef Grimi
★★★☆☆ The quality of the work on my car was honestly amazing. When I finally received it, everything looked great and the repair itself was done very well. However, the delay was extremely frustrating. I was originally told the car would be ready in about 7 days, with a maximum of 10 days. Instead, it ended up taking almost a full month before I got my car back. While I’m happy with the final result, the timeline and communication about the delay were really disappointing. If the timing had been more accurate or better communicated, my experience would have been much better.
Franz Heine
★☆☆☆☆ Car was serviced in September for clutch. Days after receiving the car, the battery would lose charge and when inspected the negative terminal was cracked. I replaced the battery (benefit of doubt). When servicing an oil change in March I got a chance to look under the car and found a destroyed motor mount and broken stud on the downpipe bracket mounts. The tech also marred up brand new short shifter bushings and engine splash guard. The Level of care and accountability are zero. The tech was comfortable lieing to the shop and myself about the broken bolt stud, stripped splash guard and destroyed motor mount. I still give the broken battery terminal and marred shifter bushing the benefit of doubt, although it showed extreme carelessness. There was no mention of any mechanical defects when I got the car back in September. Now march of next year the shop is claiming the bolt and mount must have sheared itself off in the period between September and now. I service my own oil changes and would have noticed both of these things prior to taking the car to them. The owner denied everything but did offer to weld a stud back where the broken one was. But the limited shop hours and previous experience with the sloppy job made me hesitant to leave a vehicle in their care for a second time All in all, the repairs I have had to make after their work on my car are slowly stacking up: cracked battery, sheared downpipe bracket bolt, stripped engine splash guard, marred short shifter bushing, destroyed rear motor mount bushing. (All components that needed to be removed to service clutch) Prices are fair, front desk is friendly, work is sub par, accountability and truthfulness are in the negative. Find another shop.
Eric Willis
★★★★★ I will never not take my vehicle here. They do great work, are very kind and honest, and they fixed my vehicle for 1/4 of the price that other places were quoting me. Thank you Pat and Allen for being so great, real life-savers!
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