Affordable Automotive West

Isaac Cuen

★★★★★

2 years ago

I went in to get an oil change for my 2015 Volkswagen GTI. I only asked for an oil change yet they did a courtesy check up on my car. Very professional and great customer service. I’m definitely returning for any future work!

Kelly McCarley

★★★★★

2 years ago

The best! Everyone is so friendly and knowledgable. After inspection the shop told me that my truck brakes didn't need replacing just yet, so I didnt end up paying for unnecessary services. There are still honest and trustworthy people in business and you'll find them at Affordable Automotive. Thank you Jim, John and Sam.

Deaunte Clark-Cooper (DeaunteEatsFaces)

★★★★★

2 years ago

I’ve brought my bmw to them before when nobody else would work on it and they knocked it out that same day. Today I had a bracket that I could not for the life of me remove from a pump and they not only removed the bracket from the old pump but also mounted it on my new one, all completely free of charge. If you need any sort of work done and don’t want the runaround that the big companies will give you, come here! They’ll take great care of you and give you the most competitive pricing in the Chico area! 10/10, will be coming here again, Andrew is the goat

Kala Kleiber

★☆☆☆☆

2 years ago

Do not take your car here!!! They charged my mom almost $400 to flush her radiator fluid because her car was overheating, they took the money but didn't fix the problem and kept suggesting it was overheating because of a "bubble". When we told them the car was still overheating after the $400 repair they said there was nothing else for them to do. It ended up being a simple fix for a competent mechanic but this place is scamming.

Down Town D (Dhyana Kroon)

★★★★★

3 years ago

I add to get a break and light inspection done on my car. These guys were great! They called their shuttle on a very rainy day and gave us a ride where we needed to go while we waited for the inspection to be completed. Within a few hours the inspection was done they called us let us know it was done and picked us back up and it was raining much harder by then. I would definitely use affordable automotive for any future services that I would need. These guys are awesome!

Cheryl Benge

★★★★★

a year ago

I usually work on my own stuff and was Skeptical about going to any shops. (Because I'm a girl and will not deal with BS) A car friend told me they were honest... so I took a chance. And I'm glad I did! These guys have become a savior for those moments I'm just not feeling up to the task. They are honest and I Recommend them to anyone looking for a shop.

Camdena Conner

★☆☆☆☆

a year ago

I just had my car serviced from my regular shop and went there for a smog, they said it failed and wanted $600 to get it smogged. I took it to my regular shop and they referred me to a reputable shop in town and it passed with flying colors. Watch out for these guys.

Cyndie Holderbein

★★★★★

2 years ago

Took my car into Affordabke Automotive yesterday for tire rotation service and oil change. Fantastic service and great staff. The guy at the window was so nice and gave great detail of what was done on my car! Great pricing as well. I'll definitely be back. 😊

Jon

★☆☆☆☆

a year ago

Way too expensive for oil changes for my college age daughter. They failed to issue a credit to her I fought for last time that they said they would apply this time for a way too expensive oil change. Then ‘red flagged’ stuff that was either not an issue at all or was a minor issue given the age of the car. If my college age daughter their didn’t have me to check in with to go over the car history and recognize what they are red flagging or yellow flagging, they would’ve wanted her to spend nearly $1500 additional dollars that she didn’t need to. After several tries here—not recommended for your not local college kids.

Zayd Darrin Ibn Vickers

★★★★★

2 years ago

I was able to drop my vehicle off overnight which was a great convenience. They properly diagnosed the issue and gave sincere feedback on the next steps to solve the problem in which they suggested that i take my vehicle to the GMC dealer and the didn't charge me for the diagnostic. Good honest people, instead of digging in to earn a buck they did the opposite and sent me to the people who had the special equipment for the task and that's not to say that they couldn't perform it themselves. I will definitely recommend Affordable Auto for your vehicle maintenance. 👌

Kareem Abouzeid

★★★★★

a year ago

Jim and his whole team took great care of my Chevy Silverado. They found the problem and got it fixed the same day at a fair price. That’s why I keep coming back. They’re friendly fast and know how to take care of vehicles and people. Thanks again guys.

Wrangler

★★★★★

a year ago

My Jeep was towed to Affordable Automotive Tuesday for replace drive belt, replace clutch and master cylinder. Picked up my Jeep on Thursday was very blessed for quality and efficiency that was done. Jim and Andrew care about prompt serves that customers don’t go with out transportation. Thank you very much.

Erik Diaz

★★★★★

a year ago

Mike and the rest at Affordable Automotive West always do a great job and are communicative about the whole process. The digital vehicle report feature to approve / deny work is very convenient, and so far have gotten my vehicle back same-day. Thank you!

Ben Earl

★★★★★

4 months ago

This place is awesome!! Highly Recommend Affordable Automotive! Their give away vehicle to a needy family is super cool.

Elise_ Keisha

★☆☆☆☆

6 months ago

This shop does not use new parts on vehicles. Paid over $1200 for rear and front brakes and getting them fully replaced again at another service shop in Chico and was told by the shop that “this shop does not use new parts on cars.” It has only been a couple of months as well. Store seemed trustworthy but No.

Jumptime

★★★★★

4 months ago

These guys are my new Go To Auto Repair in Chico. They really try to help and stick to timelines. Unlike other shops in town.... These guys care about good service!

Robin Cutler

★★★★★

a month ago

Always great service. Jim explains exactly what is wrong in an easy to understand way. This team goes above and beyond to take care of their customers. I highly recommend.