About Business
Residents of Kennewick, WA, Kennewick have long trusted All City Transmission for their expert Car Repair needs. Whether you need assistance with Transmission shop, Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.7/5 rating with 73 reviews. Throughout Kennewick, and particularly in Kennewick, WA, All City Transmission is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact All City Transmission for any Car Repair inquiries or to schedule a visit to their Kennewick, WA facility.
Google Reviews
j G
★
☆☆☆☆
3 weeks ago
Will share my experience with this company when I have time to sit down and write one, I’m currently still trying to reflect on the experience
Josh Gillanders
★★★★★
8 months ago
If I could give All City Transmission 10 stars I would without a second's thought. In a word, the people who work here are amazing! Jennifer and Brian answered all my questions and went above and beyond to get answers and information what they thought *might* be going on, and what I could expect in the near future (likely clutch replacement - ugh) but would not say how long. That to me is an awesome way to give a customer some info to be aware of what is likely coming down the road. Kudos to All City Transmission. If I didn't live west of the Cascades, I wouldn't hesitate to bring my car or recommend them to someone else. You guys are the best!! I cannot thank you enough!!! Did I mention they were able to get me in the day after I called (Sunday June 29) and back on the road to family?
Felix Reyes
★★★★★
8 months ago
I would highly recommend coming here. I've been here twice and both times were met with great customer service and a quick turn around time. Mechanic found another issue while replacing the solenoid I asked to be replaced. I appreciate that and the overall cost to replace and fix my issues were fair. Thanks again!
Michael Hogan
★★★★★
10 months ago
All City Transmission helped me out of a jam. Not only were they willing to help, they did it in rapid order and didn't rake me over the coals on price. They could have easily sold me an entire transmission, but found some bad wiring was the culprit. It's hard to find a quality shop that does great work and has honesty and integrity. THANK YOU ALL CITY TRANS!!!
Iron Man
★★★★
☆
5 years ago
Being an avid hotrodder I chose all city because I am a commercial driver and go by there 5 days a week. I took my 4L60 to them,it was delivered to them no vehical,or scheduling issues that I had . Bill the tech is an outstansing artisan in his trade ,if not the cleanest workmanship,as the year is 2020.Youre not going to find better or equal. Stay after them; I was quoted a finished hot rod transmission with the top of the line parts after 3 weeks.Then, right before I needed it to be done the price jumped considerably,by 800.00. Also,you have to ask them for paint if you want that on your unit. The front desk nice lady gets overwelmed by the business and crybabies coming in,so she spaces out on giving out written price estimates after all they ate the only shop that does good work as I'm told..Insist on a price as time in writing.4 stars only because of this. My transmission has been in my wifes car now several weeks and I've worked the bugs out my self with out calling Bill back.Drives and runs smooth,extremely fast. Pricing on Full hotrod parts and labor 32 per cent higher than national average/ having a race transmission sent to you from out of state,in my experience. Thank you All City Transmissions.
Paul Larsen
★★★★★
2 years ago
I have a VW camper similar to a Sprinter van and I live in Maryland. I blew a transmission cooling line between Kettering WA and Hood River Oregon and it smoked the transmission no fluid. At first I took it to the dealer they wanted nothing to do with it then I found All City and they fixed it New pump etc. This was approximately 2 months ago, I didn’t want to write the review without putting some serious miles on the transmission. After running up and down the Cali-Oregon coast I’m now back in Maryland approximately 4000 miles later, the transmission is shifting perfectly and there is no fluid loss. There are a lot of fly by night transmission shops out there, I got lucky finding them. I would pay the extra tow-fees to get my vehicle to them rather than having a compromised rebuilt transmission. My camper is a VW Rialta. I hope this helps someone…Paul 2002 VW Eurovan Chassis
Robert Lister
★★★★★
a year ago
I took my mini cooper countryman S all4 to all city transmission for a clutch and flywheel replacement. All city trans was highly referred by a few friends of mine, and I now understand why. They are very professional, kept me updated regularly, price was unbeatable, and the repair was done faster than I expected considering the task at hand. I highly recommend All City Transmission!
Chandan Singh
★★★★★
2 years ago
I have had a few different repairs done on my truck through All City Transmission and I've been very happy with their customer service, reasonable turn around times, and good honest work I recently had my transmission rebuilt and so far so good! Its good to have confidence in someone, especially when prices for parts and labor aren't cheap! I know the jobs going to get done right and that makes giving them my business that much easier. Thanks guys!
Mikaela Bourque
★★★★★
4 years ago
AMAZING staff and amazing quality of work. We brought our Nissan in because it had a number of funny sounds. They diagnosed the issues quickly and got it completely repaired in a matter of a few days. Jen at the front desk is easily one of the kindest people I've met, and the techs are incredibly knowledgeable. You can really tell they take pride in their work and we feel great knowing our vehicle is in good hands. We will definitely be bringing all of our vehicles here in the future. Not only are we supporting local, we're supporting great people who love what they do. I can guarantee you won't be disappointed if you need service done with All City!
Mara McCleery
★★★★★
a year ago
Absolutely amazing! My car broke down on the way home from vacation. We had 4 kids and 4 dogs and it was HOT! Nobody was able to help us diagnose the problem until we called All City! They were completely booked but graciously ran diagnostics to let us know it wasn’t safe to continue the journey home. I was a complete mess but I felt so taken care of here and can’t recommend them enough!!! Thank you!!!
Kenzie McEwan
★★★★★
2 years ago
All City was able to get our car in the next day and fixed the transmission within a week. This is after it sat at another shop for a month. They were professional, provided similar estimates to what we had received and fixed our car quickly. Really appreciated their service.
Chris Hendon
★★★★★
a year ago
We had our car towed in thinking it was the transmission. They ran a diagnostic on it and discovered it was a recall issue through Hyundai. Didn’t charge us for the diagnostic and told us no hurry to pick it up. Service was outstanding. Jennifer was awesome!! Thank you so much!!!
Duane Crum
★★★★★
a year ago
I was in a time crunch late on a Thursday and needed my vehicle looked at before a trip across the state. They fit me in and were very honest and professional. Highly recommend this place
Jeff Pearson
★★★★★
2 years ago
It is incredibly hard to find trustworthy people in the world of mechanics. After having dealt with the owner for a couple months (we had an extremely complex and unusual issue) and having spent lots of time talking about the issues we faced, I can say with absolute certainty that these are people you can trust. The vehicle was repaired and back on the road, couldn’t be happier!
Alex
★★★★★
2 years ago
Jen and her team are professional and offer great quality work at an affordable price! If you want honest work done to your vehicle then look no further!! They are top notch!
Bill Crowe
★★★★★
2 years ago
Called, received a quote, and set an appointment. While they had the car they frequently kept my up to date on the progress. Picked the car up and the charge was a bit less than the quote. The results of the work was to have a smooth running transmission on my 2008 Cadillac CTS. Highly recommend All city Transmission.
D Lee
★★
☆☆☆
2 years ago
They may be good mechanics, but I could never experience their expertise. Office wouldn't return calls, voice-mail, or emails. Ended up going to their lot after a week & 1/2 and retrieving my rig. They never did diagnosis my rig. Sorry, but the support staff needs some customer service training!
Pete
★
☆☆☆☆
Edited 2 years ago
Fiancé took vehicle in asking for estimate on a new transmission. Mechanics stated transmission is great but you need a control module. she trusted their expertise based on reviews. Got the module put in same issues. Take it back a couple days later and mechanics say it’s the transmission. I rarely right a complaint and it takes a lot for me to think people are not having good intentions. Our personal take on this company was very scummy trying to squeeze extra money out of customers looking for non issues.
Cydnie Gray
★★★★★
3 years ago
Stellar folks over at ACT, got me fixed up right away. Small, family-run joint with expertise and skill. Really appreciate how swiftly they fixed up my fuel pump. I've gone to them many times over and they've always been a reliable company to go to. Thanks All City Transmission!
Ken Copher
★★★★★
a year ago
We planned a 10 hour drive to vacation in Prosser Washington pulling our 10,000 pound 5th wheel to visit family. Our 1999 dodge 2500 diesel clutch started slipping pulling the grade from the Columbia River on Hwy 97 North. We limped into Prosser, made some calls to local, reputable transmission shops, rented a car and was asked to drop our truck off at All Cities Monday morning by Jen Mcdonald the owner. She said they always make acceptions for travelers. BOOM ! Our truck was back Wednesday. The employees were professional, the shop had many bays and the price was right and fast even on short notice. Thank you Jen for making our vacation stress free.
