About Business
Platinum Automotive Services brings expert Car Repair solutions to the local community in Kennewick, WA, Kennewick. From Car repair and maintenance service, Auto radiator repair service, Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Kennewick, WA appreciate their attention to detail, leading to a consistent 4.7/5 rating from 134 reviewers. By focusing on the specific requirements of the Kennewick, WA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Kennewick, WA and beyond.
Google Reviews
Michael Adling
★★★★★
a year ago
Got a second opinion from these guys after dealer told me I needed $2000 worth of work. These amazing mechanics told me that the work they suggested was not necessary at this time and can get a bit more time driving around with the current state of my vehilce. They also did not charge me as nothing needed to be done. These guys are the best in town.
Aubrey Joiner
★★★★★
2 years ago
I've been bringing both my vehicles to this place for 2 years for big and small jobs. Nate and Tom have always been upfront and honest with me regardless of circumstances. This is of supreme value in my book. Thank you Nate, Tom and your entire team for outstanding work ethic on so many levels!
Jeff Jones
★★★★★
a year ago
My brakes were near gone and somehow I found Nate. I so appreciate the honesty in communication, and showing me exactly what was going on. The brakes were fixed and I was onto the next step in my journey. If you find this place, consider yourself lucky:)
Ron Mckenzie
★★★★★
a year ago
Been using Platnium for years! Here at Mr.Rooter Plumbing we run our fleet through them. Nate and Tom are good, honest, professionals. Good work ain’t cheap and cheap work ain’t good! If you want top notch for a good price see Nate at Platnium! Never have to bring my crap thier twice! Thanks Nate! Thanks Tom!
Mary
★★★★★
a year ago
Platinum Auto is the priceless treasure at the end of your auto maintenance search map! These brilliant and savvy professionals are also polite and personable! Nate, Tom, and everyone I have encountered combine knowledge and experience with that bit of art it takes to run an efficient operation. I always appreciate their scheduling, and value their judgement. Seriously. They make me wish I hadn't sold my classic car, now that I have found a crew who can work on anything and everything (just check out the cool line-up out front). I am grateful knowing that my modern vehicles are in their very good hands.
Barry Long
★★★★★
3 years ago
Very knowledgeable crew! Fair prices! Very happy with this shop! They work on all my hot rods!
Ashe Lowery
★
☆☆☆☆
9 months ago
I'm not happy with their service at all. When they finally got my ac hooker up it "leaked", mind you it was replaced in 2021. They stopped what they were doing took the line off and still charged me full price when I had no ac at all and said it would be between $1200 to $1500 to fix the ac unit. I was charged damn near $170 for them to say it's broke. Even the guys over in Pasco don't do that. Called other places afterwards and was told, at most it should have cost me 75.00 since they didnt do the entire service. What a rip off.
Cristian Guzman
★★★★★
6 months ago
Excellent service. Called me with updates throughout the entire process. Very pleased with work done. Thank you for your excellent service!
Libbi Moore
★★★★★
9 months ago
Wonderful customer service. They were able to get my daughters car in the day after I called them. Her repairs ended up costing her less than the original quote.
Ulises Hernandez
★★★★★
6 years ago
Today I took my car in for a check up since I have a trip coming up and the Platinum crew took a look everywhere and let me know the only thing I needed was a tire rotation. We moved forward to doing it and as you can see in the picture these guys are so detailed that they even made sure my Honda signs lined up on my rims. Talk about attention to detail!!! These guys have worked on two of my vehicles and I'm extremely satisfied because they always communicate what the cars need. Platinum service for sure. This sure is a one stop auto shop.
Cindy Fredrickson
★★★★★
a month ago
The repair techs seem to know how to work on all types of vehicles. I always get great service!
John Fish
★★★★★
a month ago
Service was excellent. Front office individual was very helpful and knowledgeable. Thank You
Richard Coila
★★★★★
3 months ago
Platinum Automotive was very professional and prompt in servicing my vehicle. I feel much better now that my vehicle is ready to take on the winter.
Iden Najera
★★★★★
7 months ago
I have only been using Platinum twice but received affordable and quality work both times. The second visit was a issue that was hard to diagnose but they kept me informed and worked to fix it right the first time. I will continue to use their services.
Tony Moser
★★★★★
8 months ago
Took my car in for a check-up before a road trip and decided to finally get the brakes done while it was there; they were long overdue. I was pleasantly surprised by how affordable it was. The staff was friendly, professional, and made the whole process easy. I’ll definitely be bringing my car here from now on!
Kyle Runyon
★★★★★
4 months ago
The Team at Platinum Automotive Services are very perfesional, kind, courteous. They keep in contact with you every step of the way. Returning customer
Nataliya Gorinchoy
★★★★★
7 months ago
These people are amazing, I Highly recommend !! Wonderful, trustworthy specialis. We have been turning to Platinum Automotive for all of our family's Automotive maintenance and repair needs. I am so impressed by honest, timely, and excellent work. Great job guys! You are all much appreciated !!
Godson Blue
★★★★★
a month ago
Very friendly and awesome group of people here! They explained to me everything that was going with my Jeep and got it done within a day and a half. Thank you Platinum Auto!!! Appreciate you all greatly!
Mr V
★★★★★
4 months ago
You can count on Platinum Automotive to take care of your vehicle repairs. I've had multiple cars serviced and can count on them every time. Tom took his time to thoroughly explain everything to me. They are not the cheapest but I've been bit by going with cheap mechanics and in the long run cost me more. I highly recommend this shop to anyone.
Marnie Aoyama
★★★★★
3 weeks ago
Called up early in the morning and Nate was able to work with us and get everything we needed on our rear brake drums for our ‘03 tundra like brand new. Very great and honest working people here. Definitely coming back here again!
