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About Business
Alliance Automotive is a leading Car Repair specialist serving the San Jose, CA, San Jose area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 32 verified reviews, their reputation precedes them. As a locally-owned business in San Jose, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in San Jose, CA.
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Google Reviews
Erik Klein
★☆☆☆☆ AVOID THIS SHOP! Trust me. If you want to know the details, look below. I brought my classic Corvette into Willow Glen Auto Electric in mid-October 2024 for service related to a suspension issue I was experiencing. I had previously used this shop for the car, but I eventually found out that it was under new ownership. (NOTE: Almost all of the reviews here are for the prior owner.) At the time the agreement was to perform a series of suspension repairs to address known and anticipated issues. After discussions it was agreed that that they would also perform a number of engine repairs to fix leaks and similar issues, to rebuild the carburetor, perform a valve job, and tune the car. I eventually reclaimed my car in February of 2025 from Alliance Automotive (Also owned by Qui Nguyen and managed by "Mo") where they had transferred the car. In spite of the shops' manager (Mo, AKA Mohammed) claiming that the work had been performed and that the car was in good shape except for an alignment, it turned out that the car was a complete mess, running poorly, with the suspension work done incorrectly and dangerously and with the car in much worse condition than when brought in. They tried to get me to sign off on accepting the car "as is" when I picked it up and tried to represent what I had paid as a "big discount" from what they would have charged for all of the work. But they never performed most of the work and the work that they did perform was done poorly and/or wrong. - They replaced a single brake caliper without notification or authorization. - They destroyed the radiator shroud, broke the fan clutch and damaged the radiator and hoses without accepting responsibility for doing so. - They installed a wheel bearing backwards, causing significant damage to the brakes and a wheel. - They installed pully and suspension brackets backwards or upside down, neglected to replace numerous bushings they were supposed to replace, and failed to install numerous cotter pins and other safety measures in the suspension components they worked on. - They lost the mounting hardware for the ignition shielding and reinstalled the shielding dangerously, without the mounting hardware. - They lost or damaged several lug nuts, returning the car with 17 of 20 in place. - They damaged the parking brake. - They cut through or dented various brake shielding plates. - They completely screwed up all of the vacuum hose routing, plugging in most of it in wrong and in ridiculous spots. - They never rebuilt the carburetor or did the valve job, as promised and charged for, and they didn't do much of the originally agreed upon suspension work. In the end it cost me a small fortune to have a competent mechanic fix their mistakes, redo their poorly done work and to put the car back together. This mechanic did an excellent job of documenting their failures with pictures and descriptions of the mistakes. These were submitted to the California Bureau of Automotive Repair and were used as the basis for a small claims action which, ultimately, was the only way to get my money back from this shop. Don't make my mistake. Look elsewhere for a trustworthy and competent mechanic.
cassey martinez
★★★★★ Always the best experience here. Mo will always take care of you and your car . We don't go anywhere else
Bader Erikat
★★★★★ I have been coming here for years. They have never let me down. The owner is very knowledgeable and experienced. Always diagnose the problem quickly and fix it correctly with no recurring issues. Fair prices and very honest. I bring all my cars here for everything. Engine work, brakes, fluid changes etc. They do all mechanical repairs. They work on all types of cars. I have brought American, German, and Japanese cars here. Always an excellent job. Nowadays it's very hard to find a skilled and honest shop. You will find that here. They take the time to look over the car and make sure everything is looking good. They don't rush the work. Posting this out of appreciation. I always feel like a satisfied customer leaving here. Keep it up guys.
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