American Tire Depot

Bianca Ancona

★★★★★

2 weeks ago

I brought my van in last week and American Tire Depot was able to provide me with four new tires at a very fair price in a short amount of time. They are professional and I will always buy my family’s tires from them. Thank you!

Melinda Ortiz

★★★★★

a month ago

Ricardo was very helpful, thorough, and helped me to create a cost effective approach to servicing my car over time. I originally purchased tires for my 2021 Subi Outback at American Tire Depot 2 years ago. I returned to have my tires balanced and checked, as well as other car services that were needed. I needed to leave my car for the day and appreciated that Roberto was kind enough to give me a lift to my house. American Tire Depot did the work, as agreed upon effectively and in a timely manner.

Bea Cornejo

★★★★★

a month ago

Stopped in the other day to get tire pressure checked. The customer service was amazing that I returned to get my tire fixed. Ricardo, I appreciate you and your crew for going above and beyond. I definitely plan to return for any tire needs.

Zaldy Cadiente

★★★★★

a month ago

I had a great experience working in American Tire Depot Newport Tustin Branch with an excemptional services given by Juan R. He was great from the very start up to the end.This is our second visit, the first was changing the Wheels with the great experincece we had before we decided to come back but this time is for our car maintenance. He did a great job again. JUAN R was very accomodating, helpful their services was great offering great discount with efficient work. I highly recommend American Home Tire Depot Newport Ave Branch in Tustin.

Dan Ristic

★★★★★

2 months ago

Juan was a fantastic help and made our day. We came in with a flat tire after getting towed and he was able to fit us in to replace it same day. He was friendly and gave us multiple options to pick what we thought was best. Pricing was reasonable and up front. Would recommend!

Kyle Babcock

★★★★★

2 months ago

These guys are great at this location! Especially Cody! I have been working with another Tire Shop that gave me two wrong size tires on my vehicle And I’ve been trying to get on the phone with them for over an hour now they put me on several holds. I called this Shop one time and Cody picked up immediately and got me the tire that I needed by 4 PM today. He was able to do all of that in under five minutes! Great customer service

Dan Stensland

★★★★★

a month ago

Good service, no hard upsell except brakes which I already knew needed replacing. Usually do those myself but price was so good I had them do it. Fast replacement quicker by far than if I had done it.

James Tyler

★★★★★

2 months ago

I went on American Tire Depot website, added 4 brand new tires to cart, and set an appointment. Today I dropped off my vehicle for a few hours and got the new tires installed. The process was extremely convenient. Also, great service. Thank you, Juan and team. I'll certainly recommend you to my family and friends.

Dameon Rosales

★★★★★

8 months ago

Nothing but an amazing experience here. Juan, Ricardo, AND Jonathan helped me out with my very last minute valve issue. I called 5 minutes before showing up and they quickly got me in. I was a little skeptical at first because my first valve issue didn’t get resolved, so I wasn’t sure if this place would help me; but I can now see the difference in work. I am so glad this place was nearby and in such an easy place to find. I immediately told others how quickly I was helped and how happy I was with their service!

Vanessa Ambrose

★★★★★

5 months ago

Thanks a lot to all the guys at the Tustin/Newport Avenue location! My service experiences here have been great and I really like this location. They’re very friendly , professional and fast it was good experience all around!! I bought tires at this location previously and I got a flat fixed today no charge. Also they got me out of there much quicker than I expected. Definitely would recommend American Tire Depot and I will be back for all of my tire related needs! 😊

Dr. Tracey Veal

★★★★★

a month ago

On a busy Sunday, came in without ann appt. With a badly damaged tire. & the team handled it quickly & kept me abreast of progress with text messages. Well done!

S Han

★★★★★

2 months ago

I had an unexpected tire issue, and they were amazingly kind and helpful. They really cared and treated the situation like it was their own. Highly impressed with their service!

Jae Ruth

★★★★★

3 months ago

I had noticed that my tire was leaking air. I went to Big O Tires, in the area and three hours before they were closing and they turned me away. Their customer service was not very great. So in the parking lot very worried and concerned, I contacted American tire I spoke with someone at the dispatch office named Luis and he was so kind and checked with the local location. I was looking at and Ricardo helped me. He was so kind and caring and made me feel like I wasn’t a nuisance. They were quick and able to repair my tire for me! I would recommend them 100 times over. Ricardo had awesome customer service…

Carol Ivancik

★★★★★

a month ago

I am so grateful to these guys. They were wonderful! Fixed my tire and earned a new loyal customer. I will be bringing my car here from now on. Thank you so much!!

SA SA

★★★★★

3 months ago

Had a hole in my trailer tire. They couldn’t patch it. But needed a new tire. Initially seemed don’t have one available but then looked and found one. They even had a driver go get only 1 tire. I think they made nothing on it. But service was great. They even recommended the cheaper tire but was good. Definitely recommend. Oh and they were busy but did in a couple hours.

Mahyar K

★☆☆☆☆

2 months ago

Booked an appointment for 1:00 PM and showed up on time, only to be told by the front desk that it would be a 2+ hour wait because they had “too many cars.” The staff member was rude and dismissive, showed no interest in helping, and simply blamed the call center for booking the appointment — as if that’s the customer’s problem. No apology, no attempt to find a solution, no care at all. If appointments mean nothing and walk-ins are prioritized, be upfront about it. I would not recommend booking an appointment here unless you’re prepared to waste half your day.

julia lei

★★★★★

2 months ago

The left rear tire was leaking air. I took my car to America Tire Depot at Tustin for assessments of the damages caused by a nail punch. Juan was so calm and confident (vs i was stressed) to take control of the situation, he said "don't worry, we will take care of you..... either to patch the hole or to replace the tire. Today was a very busy day. Parking lot was almost full. One by one the cars get fixed. I waited about 40 minutes. Juan called my name. "Your car is done. We patched the hole and the patch will last as long as the tire itself." Total relief on my part. He asked me to sign a invoice with zero balance. I was puzzled to say "the workers are working for nothing??" He said: "no worries, if you trust us, bring your car to us next time for serious repairs, we will take good care of it." My impression of this shop is that they are competent, trust worthy and fair.