About Business
Anderson Mitsubishi is a highly-reputable Car Repair service provider based in Rockford, IL. Anderson Mitsubishi covers all facets of the Car Repair industry, with a focus on Auto repair shop, Car dealer, Mitsubishi dealer. With over 86 reviews and an average rating of 4.2/5, Anderson Mitsubishi is a trusted name in the industry. Their presence in Rockford, IL ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
James Pullen
★★★★★
8 years ago
I had been to many different Dealerships looking for a deal and was blown away by the customer service. They didn't play the many different games like ALL the other dealerships I had been to. They gave me a great deal on my new SUV and on my trade-in. I will definitely be back next time I buy a car.
Josey Lopez
★★★★★
5 years ago
Service department is beyond amazing. They find coupons to help me save money on all services I have done there, they will price hunt to get you the best deal on tires as well as price matching. I have been going here for all my Mitsubishi services for 6 years and will continue to do so for years to come.
Charlie Vincenzo
★★★★★
3 years ago
Growing up I always joined my grandma when she bought her new vehicles and she had taught me to always go where they're straight shooters. That is exactly what I found when I visited Anderson Mitsubishi. I highly recommend their services, you can't go wrong!
Chris Hill
★
☆☆☆☆
5 years ago
I am still waiting to hear about the several things that were missing from my new car purchase. Was told I did not need a front license plate in Wisconsin which is not accurate. Had a low tire that should have been fixed before I got to the dealership. So many little things that made me wish I would have bought a car elsewhere. Buyer Beware.
melissa bergquist
★★★★★
2 years ago
Great service and gorgeous vehicles. I’m loving my 2023 Mitsubishi Outlander!
Gio Gio
★
☆☆☆☆
2 years ago
Horrible experience. The sales associate i dealt with over the phone was condescending. Wouldn't order the build I put together online and kept pushing the vehicles on the lot for way more money with significantly less than I had built and priced online with Mitsubishi. Wasn't willing to throw in some of the things I had added to the build. It was either his way or the highway. After 3 mitsubishi's would have loved to do business local, but I will be working with a mitsubishi over an hour and a half away to order the vehicle I want. I do not recommend this location.
Joshua Kincaid
★★★★★
8 years ago
Very happy with Anderson Mitsubishi as a dealership. Everyone was very helpful in me making a decision to purchase a new vehicle. The transaction was very smooth and professional. I was also pleasantly surprised they had exactly what I was looking for in stock. How great is that. They were also very willing to work around my schedule...another plus. Special thanks to Mitch Edler my salesman. He was great and very willing to make the deal happen without being too forward. Again, a very smooth transaction.
RW 71
★
☆☆☆☆
a year ago
You wanted to charge my wife $50 to install a front plate mount. Took me 5 minutes to do. You lost our business, we'll drive to Elgin for all our work now.
Benton Goding
★★★★★
3 months ago
Paul at Anderson Mitsubishi is my first and only call when I'm looking for a new Mits. I've bought 2 cars and 2 Mitsubishis from Anderson Mits. Paul has exceeded my expectations every time. I'm in Beloit so it's an easy drive to their nice showroom. If you need a Mitsubishi call Paul!
Martesha Brown
★★★★★
a year ago
The salesman for my purchase was Harvey Keller Sr. He was absolutely amazing. I was a bit nervous about the car buying process. He was so helpful and patient that I trusted the process. I went to a few dealerships before visiting this dealership. In addition to the car, his personality, experience, and service sold me. I will be sure to recommend others!
Kaylie James
★
☆☆☆☆
a year ago
Harvey sold me a car that had bad brakes and bad rotors (front and back). When I tried to get them fixed (because they sold me a car that with bad breaks and rotors), he said that I had the car too long (1 month and a week). When I threatened to bring the car back, Harvey said they would cover the front rotors and breaks. When I said I would help with the back rotors and breaks, he said "it doesn't work like that" so now, im basically paying $318 because they didn't want to fix this before they sold the car. They basically scammed me out of $318. When I came to him about the issue, he said he was just trying to keep us happy but at the end of the day, I had to replace what they didn't before they sold the car. I will NEVER buy a car here EVER again. The fact that these people snaked me out of my money is ridiculous. And the fact that I tried to talked to the manager "Bill" over the salesman "Harvey" multiple times and he was never there or I wasn't able to talk to him because he was in a meeting is beyond crazy. When I went to replace the breaks and rotors through them, I literally had to pay half. They were not honest when selling the vehicle and then made me pay for it. The fact that I wasn't able to deal with the manager or the people fixing my car seemed real fishy to me. If you ever buy a car from them, make sure you take it to a mechanic the same day so they don't try to screw you over.
Jonathan Gomez
★★★★★
a year ago
Harvey did a great job helping find the best offer on a car. The online portal makes it much easier to preplan your visit and the paperwork process was very fast.
Carmen
★★★★★
a year ago
I really enjoyed working with Harvey. He has by far been the best car sales rep that I have ever worked with. I appreciate his patience, understanding, and his willingness to listen to what I was looking for. He was never pushy and his sole focus was on making sure I found a vehicle that I was happy with. I would definitely work with him again in the future and will be referring anyone else in the market for a car to him.
Mr 815799
★★★★★
3 months ago
They worked with me and got me a great deal on my vehicle.
Cecilia M
★★★★★
a year ago
I was looking at an Eclipse Cross however ended up with this beauty instead & couldn’t be more pleased w/my experience working with the Anderson Team in Rockford, IL. I started my car buying journey while visiting my son & his fiancée in KC, MO. Goal was to purchase a new 2024 vehicle for myself & leave the 2017 SUV with my son, so they have more room for my new grandchild 😊 I went to a well-known dealership in KC; to remain nameless, the salesman was good to work w/however it’s the finance manager who dissuaded me from proceeding further in that moment. I told them I needed to think about this overnight & thankfully so. I needed to do more research & saw the same vehicle I was thinking about purchasing in KC, the Eclipse Cross, was $4K cheaper back home in R’ford. I submitted a contact form to Anderson Mitsubishi to inquire about the numbers I saw online & asked if they were real numbers or just numbers to lure customers to the dealership. I received a call from Bill Palmeri who shared “what you see advertise on our website is what you’ll get” & he was not kidding. Bill introduced his salesman, Harvey Kellar. Harvey pulled up the Eclipse Cross however the beauty that I ended up purchasing was in the background. I know this is a long review & my apologies if I offend any readers, but I do believe in the power of prayer & manifesting. I was about to “settle” for less room & a color I didn’t really want until I saw my new 2024 Outlander in the background. It was not on the website yet and was exactly what I had prayed to find. My concern was size however after my test drive, I knew & the best part, it was only $1K more. I was still given the same discounts as I was going to receive with the Eclipse Cross. To wrap up, this truly was the BEST buying experience I have ever had from inquiry, working w/Harvey to the final contract paperwork w/Gregg Decman. Honest, professional & attentive why would you go anywhere else…I know I won’t. Thank-you to the Anderson Team!!!
Mellowaid
★★★★★
3 months ago
Paul Lepien at Anderson Mitsubishi is the best! Drove in from Belvidere to get my new Mits. I know where I will be buying my next car from. 5 stars
Jimmy Weith
★★★★★
4 months ago
Paul at Anderson Mitsubishi is my first and only call when I'm looking for a new mis or Ford. I've bought 4 cars and 3 Mitsubishis from Anderson Mits. Paul has exceeded my expectations every time. I'm in Rockford so it's a quick and easy drive to their nice showroom. If you need a Mitsubishi You better call Paul!
Jason Saenz
★★★★★
Edited 3 months ago
Anderson Mitsubishi is great! Paul LePien is even better! Highly referred by many friends. Drove all the way from Loves Park! Great experience. Love my Mits!
Big Karrma
★★★★★
a month ago
My absolute best car-buying experience to date! Such a pleasant experience working with Dwight Pearson and his supportive team! He helped me find the right vehicle for my needs at the right price and was nothing if not helpful and dependable throughout the whole process! 🙌🙌 Buying a car is a big scary step in a new direction in life, but Dwight will always tell you what you need to hear with your best interest at heart laying all cards on the table clearly and thoroughly so you can make the best informed choice for your next road machine. 100% recommend!
charman lemery
★★★★★
a month ago
Harvey is really good at his job. He tried everything to find me the vehicle I was looking for and found it. He was even willing to sit through listening to exactly what I was looking for and how much I could afford and how bad previous cars I bought were. This alone took a good two hours. Never pushy, very easy to talk to. I Will definitely refer him to friends and family. Great job 👍
