Arves Jones Automotive Services Center

Nicole Bryant

★★★★★

5 years ago

I took my Odyssey here after Firestone gave me some ridiculous price for my brakes. There were some tiny hiccups, but they took very good care of me. Very few non-dealership shops will offer courtesy transportation. I am very appreciative of Marty, she gave me faith in mechanics. Thank you I am forever in debited to you.

Ivonne Lourdes Aguirre

★★★★★

4 years ago

I will never call anyone but Arves Jones! They are a lifesaving place. I have been stuck on the freeway and other very busy streets, and my car always goes straight to them because they are reliable, friendly , respectful and professional. Communication with them is constant . They work as fast as possible and work is good.

Jackie Fiest

★★★★★

6 years ago

I was told by the dealership where I bought my car that I needed to change out my brake pads right now and they wanted to charge me $200. It was $25 cheaper with Marty so I took it there. She said I still had at least half of my brake pads left and didn't charge me anything. An honest mechanic is rare. I highly reccomend Arves Jones Automotive.

Randall Weaver

★★★★★

6 years ago

They are great people, took my vehicle in for inspection. It failed, I made repairs and it failed for different reasons. They were right though. My vehicle needs to be safe to drive as I have a child, and I need to make sure my vehicle is safe to be on the road. While I wished it would pass, I'm glad to be shown the problems i didn't see. I find them to be honest and fair. They are family type business and I will continue to go there.

Jacob Lara

★★★★★

3 years ago

It is very difficult to find an honest mechanic that doesn't charge an arm and a leg. But I will tell you what, I found one here. They are friendly, knowledgeable, and trustworthy. I have been taking all my cars here for several years now, I will not take them anywhere else. I used to take them to Pep Boys and they were always trying to sell me tires and other needless repairs. Don't waste your time with other shops, just take it to Arves Jones.

Maywand Kakar

★★★★☆

Edited 3 years ago

Came to this place a while back since moving to El Paso. Their prices were a little high but they had it done on time and they worked with me on the final price. Their mechanics are always willing to take a break and help diagnose a problem or give an estimate the two or three times I've stopped by there in the year that I've been living in the Northeast. I tried to give one mechanic a ten dollar tip for helping me diagnose my truck one time and he didn't want to take it. I love the friendly people in this town. Update: Have had the opportunity to service my truck with Arves recently. Changed drive train and some other maintenance issues. Drives like a new truck now and I couldnt be happier with Marty and her crew. Worth every penny.

Samuel Soliz

★☆☆☆☆

6 years ago

Talk about crooks. They had our car for days and kept changing the time frame that the work would be done in. Completely rude and awful customer service. Save your time and money. Stay away from these people!!!!! Update: y’all my favorite part is their reply. It is ridden with lies. When you call Monday and say it will be done by Wednesday and get no details on Tuesday regarding an update or Wednesday until you persistently call them 3 times. And the tires they were suppose to price out never happened. And their reply is “Oh I guess I should have called you”. Seriously just stay away. They are a JOKE.

Cristine Sanchez

★☆☆☆☆

2 years ago

We left our car last week and had to keep calling to get any updates on what was going on. Was charged $100 just to get codes on what was wrong with the vehicle which we already had and had communicated to Marty. I’m more upset of the lack of communication after being told we would be called back the next day multiple times

Brian Myers

★★★★★

Edited 3 years ago

Edit to My review below. Went to pick up my car Monday and something else went wrong. The team there came to see what the noise was and we trouble shot the issue down to the starter. They replaced the starter and had it ready for me to pick up the next day! Thank yall! My chrysler appreciates it! Had my car towed here because I thought from hitting something cause my car to mess up, they found the issue and started working on it. Very friendly and caring staff! Can't wait to have my car back!

Debbie Colbert

★☆☆☆☆

a year ago

Wanted to charge me 150.00 to put freon in my ac...then $75 to just remove my interior door panel to see why window won't roll down. Do not go there. Silvers auto on dryer did it for $50 that day.

Bryanna

★★★★★

4 years ago

You know how sometimes when you take your car to a mechanic and they act like you're inconvieniencing them? Not the case here. They are super friendly, very professional and helpful. Communication was great, service was quick, and prices are beyond reasonable. I will definitely bring my car back to them for any other services needed in the future. Thanks!

The Canon

★★★★★

2 years ago

I called to inquire about services due to some doubts I was getting from a diagnostic at a dealership. The owner told me to stop by and reviewed the diagnostic with me to make sure everything they had told me was to correct and have a game plan to address what is needed for my vehicle. As it turns out, the diagnostic from the dealership was inflated and the true need was a different error code, confirmed there at Arves Jones! Saved me time and money. I am thankful for their help and support and will continue to use them for vehicle maintenance and services.

Brandi Hill

★★★★★

a year ago

New to Texas and needed to get 3 vehicles inspected. They were fast, great priced, and super friendly. Definitely will be bringing all my vehicles here for future needs! Highly recommended!

Tina F

★★★★★

2 years ago

Very good service. Reasonable prices. Marty talks with you and makes sure that you understand everything that's going on and makes sure that you know what's being charged before they do any work. Thank you for taking care of my sons car for us.

Mendoza Gloria

★★★★★

Edited a year ago

Marty is so sweet and kind, the 2 mechanics outside were also very nice. My husband took his SUV there and Marty updated him in a timely manner. I highly recommend to family and friends and will always be taking my vehicles there when needed!

Quinn Allen

★★★★★

a year ago

Amazing service from this place. Called about my car overheating after replacing the thermostat and radiator cap (replaced by a different mechanic), quoted me $50 to get some tests done. Drove down there, was told my radiator cap isn’t holding pressure and to start by replacing it. Left and less than 20 minutes later, replaced the cap on my own and the car is running just fine again! If you want a straightforward answer on what needs to be done with your car, go to Arves Jones!

sam b

★★★★★

8 months ago

It's a small, hard working group of people there. They need more mechanics, but their main mechanic, Mike, is amazing! I have been taking my vehicles there since 1986. I will stay with them as long as they are open and I can still drive.