Google Reviews
Chrissy Purdy
★★
☆☆☆
7 months ago
1st off... I must say Suzanne receptionist, was awsome! I took my car in for oil change, fluid top off and tire rotate. Once I got there and checked in, I sat and waited. An hour goes by and my car is still sitting in the parking lot. I asked if it would be much longer before my car goes on.. I was told they are getting my car now. Within 10 mins someone gets in my car to drive it around back. I patiently wait. After another hour goes by, I go to use the bathroom. To get to the bathroom, you walk down a hall that gives you view of the whole garage. I look around and don't see my car. I go back to the front and ask why my car isn't in the garage. I was frustrated. I informed Suzanne that I didn't want to wait any longer and if I could please have my keys and car. Suzanne again apologized and felt terrible I was still waiting. She came back to the front and let me know they had just pulled my car in and started on it..I went outside to sit in fresh air. 10 mins in, my phone rings. Suzanne tells me my car was done. I went inside and questioned how my car was completed after only 15 mins of being in garage. I was told to look over everything and make sure it was completed. Suzanne explained she was going to eat the cost and not charge me a thing. She printed me my paperwork and apologized again. I went to get in my car.. to find my car parked so crooked and close to another car, that I couldn't even open the driver door. I had to walk around to passanger side and crawl over the seat. Haven't checked to make sure all services were complete. Not really sure how to check. Very frustrating experience. Only thing that made the journey ok, was Suzanne's kindness!!
Тетяна Андріївна
★★★★★
4 months ago
Excellent auto repair shop. They answer all questions clearly and understandably, work quickly, and the quality of their work is excellent.
Scrub Lord
★★★★★
a month ago
Armond did a wonderful job and is very knowledgeable. They did a fantastic job and I’m very happy
Sheryl Conner
★★★★★
a month ago
Great pricing and great customer service are really appreciated and I hope that they gave me very nice people
Kiauva Spriggs
★★★★★
7 months ago
I just want to thank Chris and his team for helping me out. Even with simple questions they were respectful helping and kind. Even with being busy Chris made sure I was on the road for an important engagement. Highly recommend thanks again. I also found them Groupon. Check them out
Lovely J
★
☆☆☆☆
5 months ago
Service is horrible here!! They don’t check their work! I’ve had to come back three times for a job I paid way too much for!! I had them Drive the car with me in it to show them That the work that they did was not even done!! And they saw that it wasn’t and had to fix it!! What shop doesn’t check their work!! So annoying and not safe!!
Breana Scurles
★★★★★
7 months ago
Suzanne and Chris are absolutely amazing. I found this shop off of Groupon and I have never felt so taken care of in my life!! Thank you so much Chris for your kindness and getting me in. Thank you Suzanne for taking amazing care of me from there and ensuring a top 10/10 experience. I will for sure be back and I am extremely thankful for all you both have done!!!!!
Gabrielle Burse
★★★★★
a month ago
This is the second time I have gone to them, and they are always so fast and nice! Will most definitely continue to go here.
Marie Hart
★
☆☆☆☆
a year ago
Found this place 4 years ago, and I thought they were great. Fast forward to this year. I am furious and appalled by the lack of accountability and customer service. Long story short, I paid for services that were not done!!! Beware!!!!!! Do your homework and make sure that you truly receive what you pay for!!!!!! I am attaching pictures of the color of the transmission fluid after it was changed and paid for 😠 and a fun little present that was left under my hood after an oil change. 🫠 I would give a 0 star if I could. From a very unhappy customer. I know I will not get an answer from you. I contacted the BBB who contacted you, and you didn't take the time to reply to their request. You have no desire to rectify your wrongdoing. I sure hope that potential customers read this review and choose to go somewhere else.
Lauren Weiss
★
☆☆☆☆
a month ago
Installed the oil filter on my one year old crosstrek incorrectly, causing a massive oil leak. I went back immediately to get it corrected, and the tried to wash off/burn off the oil from my engine block, claimed to install a new filter, and offered me a free oil change (which I won’t be using). Second attempt had the same problem, and I arrived home 40 miles later with over a quart low. Replaced my filter myself, and have had no issues. But if I’d known I’d have to do it myself and clean up an oil spill in my garage, I never would have gone there.
Quyen Nguyen
★
☆☆☆☆
4 months ago
I came here for a simple wheel alignment. The front desk team was very friendly and the alignment itself seems fine, so I was prepared to leave a positive review. What changed my mind was what I found when I got back in my car: the A/C was cranked to full blast at the lowest temperature and had clearly been running for a while. I have ongoing issues with my A/C/refrigerant and try to avoid running it more than necessary. Having a shop run it on max for what was likely well over an hour felt really disrespectful and careless with my car and my resources. Running the A/C like that while the car sits in the bay wastes gas and battery power and adds wear to a system that is already having problems. There was no reason for them to change my climate settings or leave everything on full blast. The work appears fine, but this experience makes me question how much they respect customers’ vehicles. I won’t be returning.
natasha morris
★★★★★
a month ago
The receptionist was super down to earth ..all while chopping it up with her the guys in the back had my vehicle in and out what seemed like a matter of minutes...super quick oil change! Great experience!
Karen Wolfer
★★★★★
5 months ago
Excellent service! It is rare to find an honest garage, but we have! They communicated with us every step of the way while they repaired my son's car. I was really impressed. I wholeheartedly recommend them!
annadella pugliese
★
☆☆☆☆
9 months ago
The service was not what I expected. I took my car to this place on Monday, and when it came out of the shop, it was making a very noticeable noise from the front part of the car. When I got home, I had to inspect it (because the car was driving fine when I took it in), and I noticed that the front driver's side wheel was completely loose—the bolts holding it were not tightened at all. I could have had or caused an accident; thankfully, I made it home safely. I tried to reach out via text message, but I didn’t receive any response.
Crysta Collins
★
☆☆☆☆
3 weeks ago
Took my car in for a transmission flush, radiator flush, and brake fluid flush and got my car back with a major oil leak. My car has never leaked any fluids and now oil is running down my driveway. I don’t know how I’m going to get to and of course I get no response from the mechanic. They are taking my livelihood away.
L C
★★★★★
3 weeks ago
I love this shop! Super friendly and knowledgeable staff! Very fair prices! I Recommend 100%. My ride was purring when I left!! Thanks!!
Brandon Lewis
★★★★★
5 months ago
5 star experience. As soon as I walked in the door, Chris was very nice and helpful. He was personable and made me feel welcome. Damion, the man who worked on my car, was also very knowledgeable and accommodating. I also met a friendly guy named Rusty while I was there. Overall, the staff was fantastic, and the culture within the building was great. They were quick yet precise with their work, which I appreciated as a busy person. I would recommend this place to anyone. 5/5 service.
Nancy Wroblewski
★★★★★
2 months ago
They deserve many more stars! Staff and owner always pleasant and welcoming when you walk in their shop or talk to them on the phone.Always helpful,honest, reliable,knowledgeable,respectful reasonable and they do an excellent job on any service you might need on your car. i am always pleased and thankful to know my car is in good hands with them!
Bri H.
★★★★★
a month ago
⭐⭐⭐⭐⭐ Aurora Point S Tire and Auto delivers outstanding service! The entire process was easy and stress-free from start to finish. The team was flexible with scheduling, extremely honest about what was needed (and what wasn’t), and took the time to explain everything clearly. No pressure, no upselling—just great customer service and quality work. It’s hard to find an auto shop you can truly trust, and this is definitely one of them. Highly recommend!
Neesha_ Bae
★★★★★
5 months ago
They deserve “every” star. I didn’t have ANY oil in my vehicle. I was scared to drive my car. As soon I seen I had 0% oil I called them from a discount I found on Groupon and they honored the discount and got me in right away even they were busy with appointments. I really appreciated that. As a single mother needing all the help that I can get the exceptional service and discount meant a lot. I give them 10 stars.
