About Business
For professional Car Repair care in Grand Rapids, MI, Grand Rapids, look no further than Auto Centric. Their team excels at delivering top-tier results for Auto repair shop, Auto air conditioning service, Auto electrical service and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 173 pieces of feedback. They have become an integral part of the Grand Rapids, MI community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Grand Rapids, Auto Centric is ready to assist with your next project or repair.
Google Reviews
James Gallery
★★★★★
2 months ago
Our family appreciates quality of their workmanship From their technicians. Furthermore, Tom has always given us professional customer service and communication.
Meagan Norman-Meadows
★★★★★
11 months ago
I had an amazing experience with Auto Centric. I was looking for a new mechanic and when my mom was in town and her car broke down, she used them and had rave reviews about their communication, attention to detail and follow-up. Since she had such a great experience, I decided to give them a go. I dropped my car off and they did a thorough annual inspection of my vehicle. They documented everything very clearly from most urgent to least urgent. Their communication was top notch without being pushy and they were beyond accommodating. I will be a repeat customer!
Sophie Meyer
★★★★★
7 months ago
I’ve used Auto Centric twice now and they’ve been great both times. I’ve had the pleasure of working with Tom and my last issue was pretty complicated and required a lot of back and forth with the warranty company & so forth. Tom kept on it and kept me updated, was patient and kind, and made sure I got the services I needed, nothing more and nothing less, and I am really impressed with the detail and care he puts into things. Could not recommend more.
Mark Stowe
★★★★★
Edited 3 weeks ago
We always go to Auto Centric for servicing of our car. They have been our primary Auto service shop for nearly thirty years now. We know we’ll always have the best service from the very best people, which prolongs the life of our vehicle, and more importantly, keeps us safe on the road.
michael podolak
★★★★★
6 months ago
Brought my 2014 Range Rover in because I was getting multiple codes and warnings on the dash. From my own research I concluded it might be the battery. The team at Auto Centric verified that the auxiliary battery was more than low, but the regular battery was fine. Thanks to them for honesty in their reporting to me that I only needed to replace the one battery. Saving me quite a few dollars!
N Powell
★★★★★
4 months ago
Oil change, new tires, check on a fuse. Always great help with rides, too. Auto Centric makes it all work out well. Help with decisions on safety/cost benefit/ car maintenance. Yes, highly recommend Auto Centric.
Mallory Pohl
★★★★★
3 months ago
I needed an oil change, and Auto Centric was on my way home so I stopped in. I'm so glad I did, because everyone was so helpful, super friendly, explained everything to me & got me in and out very quickly! This shop is full of honest guys, and it's now where I take my car for any service I may need.
Lucas Bailey
★★★★★
2 months ago
Amazing service! Staff is very friendly and have done amazing and trusted work on my vehicle.
Richard Pryor
★★★★★
2 months ago
Employees are very helpful in checking in and out. The guy's servicing our vehicle, have done a great job, no problems. Like especially thank Gage & Tom for all their help.
James
★
☆☆☆☆
5 months ago
This shop is crazy. I went in for an alignment and a coolant flush, however, I decided against the coolant flush when they said they wouldn’t use the OEM coolant I provided from the dealership because they only use “shop coolant”. When I got the quote back, it was $4200! My vehicle is older but it only has 50k miles on it. I brought it to another shop that took a look and laughed out loud at their estimate. They said this shop was trying to replace things that could be adjusted or repaired. In their defense, they were relatively friendly. Would not recommend.
Warren Lanphear
★★★★★
a month ago
My F-150 pickup had an engine light come on. They did the diagnostics and replaced an oxygen sensor. Also needed coolant and an oil change. So far so good. Their staff is friendly and helpful.
Elise Kolenda
★★★★★
2 months ago
I was just chatting with a lady in the waiting room about how neither of us will go elsewhere for auto repair services because the trust, reliability, and service quality is so high at Auto Centric. Tom and Gage are experts, wonderful, and ready to help you with whatever auto problem or ailment you have. Shout out to the workers in the back too, who are extremely thorough and effective.
Ronald Jauw
★★★★★
a month ago
This was my first experience with Auto Centric and it went well. Tom, the service writer was very friendly and detailed. I made an appointment for the oil change, and I was done in 30 - 45 minutes. The mechanic was also very friendly, and I was impressed with my first visit.
PimPam Motojam
★★★★★
6 months ago
Called Auto Centric on a Wednesday to possibly make an appointment to have my brakes looked at on my Range Rover. They were very confident they would be able to help me, as most repair shops in town refer you to take it to the dealer. Brought it in that evening, and it was ready the next day! I Couldn't have asked for a better all around experience!!
DaVideo & Photography
★★★★★
a year ago
Best-kept secret auto-repair facility in Plainfield! AAA discounts apply on labor if you have your vehicle towed there, which is really nice. Looks like they have eight bays, which allows for repairs to be handled quickly compared to many smaller shops. The facility is clean and the workers are friendly. Nice lobby if you are in for same-day service, and they offer chilled, bottled water while you wait. Prices are competitive and the work quality is thorough. As this was my first time here, I may just switch my first-choice for future auto repairs!
Haley Perry
★★★★★
4 months ago
I went to Auto Centric to have my brake pads and rotors replaced. The team was very thorough in their inspection and caught another major problem with one of my tires. Luckily they caught it before I could have a major blow out. The team explained things in simple terms and made sure to answer all of my questions. Overall, I had a great experience and will be using Auto Centric for any future repairs.
Graybeard
★★★★★
a month ago
I cannot express how impress I am with this crew. I called to schedule a brake and oil appointment and they had me come in immediately. 15 minutes later I was in a loaner and didn't skip a beat during work. Extremely detailed notes on what they worked on. They even did things like fixed my squeaky door for free. Nice to know I finally have a mechanic I can trust!
Dargena Harbin
★★★★★
a month ago
Gage was awesome he got my truck in asap and he was very nice and professional. The price was reasonable and I got my truck back the next day and it's driving like a new truck. Auto Centric is the best auto repair shop in town.
Marianne Cool
★★★★★
a month ago
We needed to find a new dependable auto service company. I am so happy I called auto centric !! I spoke to Gage about what we needed done. He got us in that day , fixed the problem, did a complimentary check and we had the car back the same day. Very reasonable prices and fantastic customer service. We will continue to use them in the future. Thank you !!
D Oliver
★★★★★
2 months ago
I recently brought my car to Auto Centric to get a 2nd opinion for fixing the heat in my Volvo. I could not be happier with the service I received. When booking the appt Gage was very honest and upfront with what needed to be done first and kept me in the loop along the way. I appreciate their communication during the process and they were able to make the repair without having to remove the dashboard, which I was told from another place that it was a must in order to fix.
