Auto Club

Philip Lumpkin Sr

★★★★☆

8 years ago

Honest, knowledgeable mechanics with better than reasonable prices.

Valarie moore

★★★★★

Edited 4 years ago

They all way's take Care of my Car and fix if anything goes wrong👍👍👍👍👍👍👍👍

Fitzgerald Lilly

★★★★★

8 years ago

They are very reliable and the owner is very professional and cool to get along with. Thanks for all your help.

Cristabel Espinosa

★☆☆☆☆

5 years ago

I never go back there, they did an oil change to my car and they did not put the engine cap

Luke McCann

★★★★★

9 years ago

Good, honest shop, good prices and quick service. Best mechanics in Winston Salem!

Pom. Moon

★☆☆☆☆

9 years ago

One of their workers backed straight into my drivers side door putting a huge dent, scratches, and shattered my window Then messed up fixing my fiancés car so now it smokes up and won't cut on sometimes

Jon

★★★★★

a year ago

Cool guys, figured out the problems and gave me a few price options to pick which fit best

Carmen Robinson

★★★★★

6 years ago

I went to get my oil changed this morning and they were both very polite. I was out of there in less than 20 minutes. Great, fast service.

Muhammad Malik

★★★★★

3 years ago

Great customer service! Went in for a fuel pump replacement on my 4runner and was out of there in no time. Team work is the key in their business! Thank you

Justin Pleasant

★★★★★

2 years ago

Solid place. Fast and honest about availability. Fair pricing as well. Have gone here several times for oil changes, tune up, inspection and minor repairs on vehicles.

Donna

★☆☆☆☆

2 years ago

Unreliable and do not hold accountability. Will sell a p.o.s car and still charge you to fix the motor which fell apart within 3 days of buying it. Will be getting in touch with the BBB👎

Abigail Leguizamo

★☆☆☆☆

2 years ago

terrible service, bought a car there and the numbers on the screen were alterd. they tried to cover the fact that the car needed a new motor and didnt disclose any information of that sort and just sold me the car like that. just after 3 days of using this car it just stopped. he sold me a bad car ON

Marry Bburns

★☆☆☆☆

7 years ago

Wish I could give a negative star. Today my car was dropped off for spark plug change. Car was running fine but could feel a shutter of misfire. Husband went to pick it up the car is smoking and won't go over 30. Mechanic acted nonchalant and like it wasn't his problem. Husband talked to owner, they looked the car over and said they didnt see anything wrong. Called another mechanic in. He finds a hose not hooked back up. Says he'll go back through to see what went wrong. 2 hours later they offer me my money back for spark plug change. Car is messed up and I don't know what they did to it. Oil pan is leaking when I didn't have a leak before. Won't accelerate. Making a noise from the muffle. All it was doing before was a little shutter when idling.

Aaron T

★☆☆☆☆

7 years ago

Never ever go here. Worst experience I've ever had. I'm a former mechanic myself. They had a friend's car which broke down two days after a spark plug change. They said have it towed here and we'll fix it. After looking over it said they'd fix it no problem. Five months later and they've been claiming they never said it to begin with. Went to look at car today, coil packs were in the driver floor board. I put them in the engine and tried to turn car over. Left to get a vehicle to tow it with, come back and the coil packs are gone. They removed their jump box from under the hood, removed the coil packs(3 of them all brand new) and claim they did nothing. This is theft. Then argued and got in my face claiming the vehicle is now theirs and we cannot take it. Well of course we took it. The owner backed down quickly. Coil packs stolen, engine blown due to negligence of the original job (spark plugs in a 3.0 duratec requires removal of the intake manifold and throttle body). No oil leaking when turning engine over first visit today, second visit oil gushing from underneath. Have yet to get eyes on it bur have a feeling there's a puncture in the oil pan in anticipation of us taking the car. Long story short, this place is the absolute worst shop you can take your vehicle to. Period. They're unprofessional, borderlining on flat out criminal.

April Nicole Gilliam

★★★★★

5 years ago

Well I have had work done there previously, and I'm unsure of other people's bad experiences, but they stand behind their work and go beyond their expectations. I recently blew a head gasket and damaged my engine. Instead of trying to repair the old engine, that could still have damage to it, they suggested a new engine. This was something I was not prepared for but they have worked with me and I only had to pay $1350 for engine and labor. This is good considering I do not want another car payment at the moment. They are nice and friendly and don't rush their work...Which is both a blessing and a curse. I've been without a car for over a week. But if they get it up and running then that's the main thing.

Susy

★☆☆☆☆

2 years ago

do not go here for anything they are scammers. i bought a car from here and when we checked it to make sure it was all good everything seemed fine with it. No codes AT THE MOMENT and the guy said that everything is fine with the car they took care of it. One week later of owning the car i started to see the problems and we checked it, it had so many codes. So now i am stuck with a car that wont turn on and need to pay over 3000 to get a new engine. This guy is a scammer and erases the codes on the car so he can sell them for a higher price. Do not do business with him.

Amonti Campbell

★☆☆☆☆

5 months ago

I strongly advise against using Auto Club. My vehicle was misdiagnosed, and I was charged for unnecessary work that did not resolve the original issue. As a result, my car ended up not being drivable, would not even turn on, and was left leaking. This created additional expenses and significant hardship for me. Their lack of accuracy, accountability, and transparency shows a clear disregard for customer trust. On top of that, do not trust the cars they sell. After they ruined my car, I test drove one of their vehicles and it stopped on the highway. The owner then tried to sell me another car which, after running the vin, I discovered was a total-loss lemon. Even after asking several times if there was anything wrong with the car, he assured me there wasn’t. This business is not honest or trustworthy, and I cannot recommend them to anyone.