Auto Glass Now

Carol Holt

★★★★★

6 months ago

I needed a chip repaired in my front windshield and made an appointment online (very easy) and the appointment itself took less than 30 minutes. Staff was very friendly and accomodating and the work was professionally completed. I would highly recommend them.

Phil Rossetter

★★★★★

2 months ago

Karen and Bree were fantastic! In particular, Karen made the extra effort to accommodate me without me even asking! Karen is professional, friendly, knowledgeable, a good listener, and made m very glad I had chosen Auto Glass Now for my windshield repair. Thank you, Karen! And thank you Auto Glass Now for hiring people like Karen and Bree.

John Hamrich

★★★★★

4 months ago

Great people to work with. Went out of their way to insure my door glass was installed properly and all thr wiring was completed. Would definitely recommend!

O Paul

★★★★★

Edited 2 months ago

Went in to make an appointment, instead they completed the work in about 10 minutes. Awesome! Been there a couple times before, and will continue to be a loyal Customer for years to come

B. O'Brien

★☆☆☆☆

3 months ago

Don’t go here if you want your windshield actually fixed. Took my car for a simple chip and their “fix” is to drop such a small amount of resin in it doesn’t do anything. My small windshield crack (smaller than a nickel) is so unchanged it looks like they didn’t do a single thing. Don’t waste your time with a place that clearly doesn’t know what they are doing and tries to lie their way out of their mess up. Corporate is zero help either and tries to mansplain their way out of it and claims they can’t do anything about it.

Kevin Williams

★★★★★

5 months ago

Auto Glass Now replaced my windshield at a fair price. They did very good work and had the job completed within 2 hours. I would recommend them and plan to use them myself in the future if needed.

Scott MacMath

★★★★★

4 months ago

Took my SUV Into Auto Glass Now in Rio Rancho this week and what a GREAT overall customer experience. From my first call to them, speaking to Karen who was able to schedule me right in, to the process at the shop, it was efficient, effective and affordable. Kudos and thanks to Karen and the entire shop for making my windshield problem go away. Will definitely be back for any future auto glass issues.

Dale Harrison

★★★★★

3 weeks ago

Had a windshield repair done. The staff was very helpful and efficient in repairing the chip. Price was reasonable compared to others I talked to.

Julian Martinez

★★★★★

4 months ago

I got an appointment within a few days. They had better prices than other places I checked. It only took about an hour for them to install it. The windshield seems fine and without issue.

Todd Slechten

★★★★★

2 months ago

I used Auto Glass now to repair my cabin rear windshield on my 2021 C8 Corvette. The process was simple. They ordered the original glass from Chevy and called when it arrived.. dropped my car off for less than 3 hours and picked it up looking as good as new.

Delores Martinez

★★★★★

2 months ago

Kudos to Erica and her team. I had a very positive outcome on issues with my vehicle, they fixed the problem and did not charge me an atrocious amount.They treated me with dignity and respect and made my day happy and blessed. Thank you so much and I will refer you as a business that can be trusted Dee Martinez

Tania Feierman

★★★★★

4 months ago

I called Auto Glass Now about a chip in my car windshield. They gave me an appointment for that afternoon. I appreciated their prompt, friendly, and courteous service. The price was very reasonable. I will be glad to return to them with any future Auto Glass issues. Very happy to recommend this business.

Joyce Roybal

★☆☆☆☆

a month ago

Not a very good experience. They replaced my front windshield and in the process they damaged and scratched the front passenger panel and bumper. I brought it to their attention before I left. I never received an apology of any sort. I went to leave and saw blue tape and other trash on the seat so I went to sweep it off with my hand, I cut up my hand and began bleeding. Upon closer inspection there was a ton of fine shattered glass everywhere in the vehicle. Again, no apology. I then left the location and realized my heads up display wasn’t showing up correctly on the windshield. I had to return to the location so they could “fix” it. It was a horrible experience. The customer service was non existent. I do not recommend this business!!

Kristelle Siarza

★★☆☆☆

2 months ago

I had a mixed experience with Auto Glass Now. On the positive side, they got me scheduled incredibly fast — I was able to get an appointment within about 8 hours of my window being broken into — and the price was very affordable (especially with my high deductible). I also appreciated that when the wrong size glass came in at first, they were polite and worked with me to adjust the appointment and still get it done within a reasonable timeframe. Unfortunately, after that things went downhill quickly. During the install, a hinge was accidentally broken, and it left me unable to fully use my door. They filed a claim right before Christmas and I needed a rental car because no one knew how quickly the dealership could fix the issue. On top of that, the rental company took a long time to get back to me and Auto Glass Now asked me to pay for the service before everything was finalized. I disagreed with that, and the final discount was only $50 on a $400 transaction. In the end, they did fix my window and I did get a rental, but what should’ve been a 24-hour situation turned into more than seven days. While they said the glass was supposed to be vacuumed out, it was 90% vacuumed and wasn't quite finished. The biggest issue for me wasn’t just the mistake — it was the lack of empathy. No one was outright rude, but the communication felt dry and not very compassionate considering the stress and inconvenience involved. I appreciate that they made efforts to correct things, but I’d recommend they improve customer care and communication in situations where something goes wrong.

Olivia Martinetti

★★★★★

a month ago

They were really flexible with communication - offered email, calls, and texts. Helpful with a chaotic work schedule. At first, the truck was too big to get into the parking garage I was, but they sent a van out. Got everything done same day. Bri in the office was awesome to work with. New windshield looks great

A Gee

★★★★★

2 months ago

This place was awesome. The two ladies behind the receptions desk (sorry forgot their names) were so friendly. Chatting with them for a bit was very pleasant. The price for my windshield was fair and the time it took for them to install it was great. Only 1.5 hours. Communications was great via texts and they were able to move from my 3pm appointment to 2pm.

michael sikinger

★☆☆☆☆

3 weeks ago

Would never recommend this company. Took my vehicle in they replaced the side glass. I returned twice after installation because I could hear a rattle was assured everything was perfectly fine. Took it to the dealership and they found the bolt was not tightened made a Claim for reimbursement for the dealership fixing their mistake and I am being told it is denied Because they state I told them I opened the door panel, which I did not. Staff was friendly but quality of work is very poor. A week later after requesting call from general manager still no call.