Auto Select Appleton North

Linn Wilson

★★★★★

3 weeks ago

Great service! Nice to have a chance to relax in their nice waiting room with coffee and snacks, and they have a ton of TV channels! Thanks!

Jerod Kiger

★★★★★

a month ago

My car broke down while I was visiting Appleton from Michigan. Charles and the team from Auto Select were wonderful and helped me more than I can say. I can't recommend them enough!

Justin Zaruba

★★★★★

7 months ago

I always have a great experience at Auto Select - North with Tony and his team. They are quick, accurate, and honest. Everything you are looking for when you need to get confidently back on the road. Charles was very helpful in breaking down the issues with my vehicle and being upfront with the work that would be involved to fix it. I recommend Auto Select for any and all vehicle needs.

Lisa Killingsworth

★★★★★

7 months ago

I had an issue with my lights on my Ford Escape. I figured it was a fuse, but after 30 minutes of trying and where the location of the fuse was, I could not replace the fuse. I took my car up the road to Auto Select North. They happily helped me replace my fuse for free!

Peter Bielmeier

★★★★★

10 months ago

Tony and team are professional, honest, and upfront with their proposed solution and associated pricing. The team has provided me with excellent information so I can plan out maintenance and they never try to do the pushy upsell thing. If you want a good team, honest work, a great price, and quick turnaround go see Tony and team.

Paula Christiansen

★★★★★

9 months ago

My first time at Auto Select - Appleton. I was referred by my daughter-in-law. The staff I talked with were very nice. Tony called to tell me what the repair plan would be and my car was fixed quickly. I am very happy with the repair and the service I received. I will use them again.

Ellie Dixon

★★★★★

a year ago

Excellent service and a wonderful team. I recently needed to have new tires put on, as well as an oil change and a recalibration of my tire pressure monitoring system. They were very communicative throughout the entire process and let me know up front about any potential cost. Very reasonably priced and they don’t nickle and dime you! They have a customer for life!

David Nevins

★★★★★

a year ago

Recently took our car in for an idiot light and had the shop go over the car as haven't had to do much in five years. I have been going here for about 10 years and trust Tony and company with no reservations. Needed brakes, tires , serpentine, plugs. Could only afford brakes and serpentine. Great service and no BS pricing. Also sent a fleet of work vans their way 8 years ago and that former employer also still uses and takes their personal vehicles to Tony. Highly recommend.

Leland Barlament

★★★★★

8 months ago

Cornelius and the entire staff here are absolutely amazing they worked so hard for me and gave absolute excellent customer service. Ive never been to an auto shop where whoever answers the phone its with a great attitude and the absolute most care. Thank you guys so much for a wonderful experience and really caring about the customer!

Scott plovanich

★★★★★

8 months ago

They fixed the problem on my truck and had my vehicle back in 1 day. Did a great job at a decent price. I will definitely bring my vehicle back to these guys.

Mary Ballerstein

★★★★★

a year ago

My engine light was on and they were able to fit me in to replace the part not working that same morning. Was supposed to take a few hours to fix and took less time and I was able to use loaner car to get home until work was done. 10/10 will absolutely come here first for all repairs. Super friendly and helpful

Robert Galvin

★☆☆☆☆

9 months ago

We came to Auto Select with a flat tire, stuck in a tough spot and clearly in need of help. Instead of offering fair service, they took advantage of the situation and charged us over 200% above cost for a single tire. They knew we had no other option. To make matters worse, they didn’t even install the pressure gauge correctly. It reads 0 PSI, meaning we now have to go somewhere else to fix what they should’ve done right the first time. They told us it would be a 30-minute wait. We ended up sitting there for over two and a half hours. Absolutely unacceptable. Avoid this place unless you want to be overcharged, misled, and left with more problems than you came in with. Edit per Tony's Reply: Tony, my name isn’t Gavin. Not sure who you thought you were responding to, but it wasn’t me. Let me correct a few things: I just purchased the exact same tire elsewhere for significantly less, so I know what the price should be. Your claim of a 20% margin doesn't match market reality. Whether intentional or not, the pricing felt predatory given the situation we were in. I was not given a list of tire options just a price for the one that was already on the rim. There was no meaningful discussion of alternatives. Your front desk staff told us 30 minutes. We waited over 2.5 hours. If you never intended to give a timeframe, maybe don’t let your team do it for you. The TPMS sensor was not working when we left. Whether you programmed it or not, it was still reading 0 PSI. Telling me to come back now to fix what should’ve been done right the first time is not helpful. Yes, we had a new rim. No, that doesn’t mean we weren’t stuck. The tire was destroyed. We had no spare. We needed the car on the road. That’s not an opportunity to take advantage of a customer. The tire is on, but the way it was handled left a very bad impression. Your defensive reply only confirms that customer experience is an afterthought.

Park Nuts

★☆☆☆☆

a year ago

Called Monday to schedule an appointment, answered all necessary questions for the car to be there that Wednesday. Took the car there, dropped keys in drop box. Called Wednesday to check on the status and was let know I didn’t have an appointment? They saw keys but didn’t know what it was for? Most unorganized unprofessional place I’ve attempted to do business with. Condescending and talked to me like it my fault they don’t have their ducks in a row. 👍🏽 They then called me prior to making this review and apologized. Their answer is false and trying to cover up their own wrong doing.

Dave Johnson

★★★★★

a year ago

I kept hearing about this shop from the guys at badgerland tire, kept telling me how fast and how quick they figure out what you need, and get it done fast. So I thought I'd give them a shot, brought them a pair of bearing on Thurs, I needed pressed out. Figured that I would probably get them back 3 or 4 days later, nope, got a call early Fri morning, they had them done already, got my project done on Friday. They are pros, Thanks guys. I'll be back an, I'm spreading the Word

tannajo02

★☆☆☆☆

a year ago

Waited over an hour for an oil change when I had an appointment made. They never informed me of this extended weight time. I have never waited more 30 min for a scheduled oil change. Then I had to come back a couple hours later after realizing my car was leaking a lot fluid. I go in for them to tell me, oh it's just residual while wiping it off, then after my husband shows the pictures of how much fluid, the tune changed and they actually checked to find that it is transmission fluid which has never leaked from my car before. They didn't have the bolts tightened while lying saying he did it. They give us no apologies, no run down or what happened and refused to give us any money back for the time wasted, nor did they even top of my transmission fluid. The guy in front had an attitude with my husband and decided to answer the phone mid conversation and puts his finger up at him, while my husband was talking with him about this. One of the worst experiences I have had a mechanic. I am shocked at the positive reviews after my personal experience. Will never go here again!

B Arnoldussen

★★★★★

10 months ago

This place is honest, does quick work when my car needs it, and also love the idea that I save money everytime I take in my car! Very happy with Auto Select and will continue taking my cars here.

Up Graide

★★★★★

a year ago

Called and they got me in the next day. Had all kinds of warning lights on in my truck. Turned out it needed new tires and sensors and brakes. They did the work and it was ready the next day. Trucks running great now and the price was more than reasonable. Highly recommend.